Troubleshoot
Table Of Contents
- Troubleshooting HD Direct Spark Units
 - How to use this application
 - Table of contents
 - Definitions & Basic Operation
 - Flame Status - Yellow LED labeled “FLAME”
 - Heating Sequence of operation
 - End of Heating Sequence of operation
 - Call for heat – unit does nothing
 - Call for heat – unit does nothing
 - Call for heat – unit does nothing
 - Call for heat – unit does nothing
 - Call for heat – unit does nothing
 - Call for heat – unit does nothing
 - Troubleshooting flash codes
 - Troubleshooting flash codes
 - No flashes – Troubleshooting codes
 - One Flash - Troubleshooting codes
 - One Flash – No Power Exhauster
 - One Flash – Pressure switch Won’t close
 - Two flashes - Troubleshooting codes
 - Three Flashes - Troubleshooting codes
 - Three Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Four Flashes - Troubleshooting codes
 - Five Flashes - Troubleshooting codes
 - Six Flashes - Troubleshooting codes
 - Six Flashes - Troubleshooting codes
 - Six Flashes - Troubleshooting codes
 - Seven Flashes - Troubleshooting codes
 - Before REPLACING THE CONTROL BOARD
 - For additional help Installation & Service manual live operators
 - Slide Number 41
 
BEFORE REPLACING THE CONTROL BOARD 
• Remove thermostat and use a temporary jumper wire to make a call for heat 
• Check the supply power for correct polarity 
• Recheck all wiring to the control board for loose connections. Disconnect and reconnect all Molex plugs 
• Recheck that the wiring to the control board matches the wiring diagram 
• If the control board has a fuse, remove and test continuity of the fuse. Do not just do a visual inspection 
of the fuse - check continuity 
• Make sure the pressure switch is not opening during the call for heat cycle 
• Check limits and rollout switches for an open circuit 
• Turn the switch on the gas valve to off and then to on several times 
• Make sure power inducer is running when there is a call for heat 
• Check for a proper micro amp signal from the flame sensor to the control board. A proper signal is 1-5 
micro-amps 
• Check for proper supply gas pressure. Excessive gas pressure can/will lockup the main valve 
• Check for limit and/or flame sensor shorts (make sure they are not touching metal) 
• Check for any moisture on board that may have occurred if checking for gas leaks with a liquid solution. 
• Check in-line regulators for BTU sizing, and lock up point not above a 14” WC. 
• Check setting of heat anticipator of t stat if applicable, and wire size and run 
• Review troubleshooting codes. 
• Check for any moisture or moisture marks on the board that may have occurred if checking for gas leaks 
with liquid solution. 
• Check in-line regulators for BTU sizing and lock up point not above a 14" WC 
• Check to make sure external regulator is not right next to the unit so that the regulator "fights" the  
• regulator inside the combination gas valve. 
• Check setting of heat anticipator of T-Stat if applicable, also check wire size and run length 
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