User's Manual

15
Chances are that airplane mode is on. Turn off airplane
mode.
Check if software is abnormal. If so, restart the phone.
Check if SIM card has failure. If so, check or change SIM
card.
Ensure that the dialing is right.
Check if cellular data setting has failure. If so, go to Settings
to set up cellular data.
Check if pre-paid charge has reached its limit. If so, contact
service provider.
My calls don’t connect
If your calls don’t connect, try the following:
Check if phone number is too long.
Ensure international roaming service and international call
service are enabled. If not, contact service provider.
Phone doesn’t make a sound when it rings
If your phone doesn’t make a sound when it rings, check if silent
or vibrate mode is enabled.