M62 User Manual Copyright © 2015, All Rights Reserved.
M62 USER MANUAL Environment The phone you have purchased, as well as any used batteries must not be disposed of with household waste. You should return these to your distributor if they are to replaced or dispose of them in an approved recycling center. FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this guide, may cause interference to radio communications.
M62 USER MANUAL WARNING! 1. Read these installation instructions carefully before connecting the IP phone to its power. 2. To reduce the risk of electric shock, do not remove the cover from the IP phone or attempt to dismantle it. Opening or removing covers may expose you to dangerous voltage levels. Equally, incorrect reassembly could cause electric shock on re-use of the appliance. 3. Do not expose the IP Phone to Fire, direct sunlight or excessive heat. 4.
M62 USER MANUAL Contents Contents ............................................................................................................................. 4 Getting Started ................................................................................................................... 7 Overview of the M62 .......................................................................................................... 9 The Front-View of the M62 ............................................................
M62 USER MANUAL DND Setting......................................................................................................... 41 Auto Answer ........................................................................................................ 42 Call Waiting ......................................................................................................... 43 Call Forward ........................................................................................................
M62 USER MANUAL Reboot ................................................................................................................. 71 Web Configuration ........................................................................................................... 72 Login page .................................................................................................................. 72 Configuration Pages .............................................................................................
M62 USER MANUAL Getting Started You can customize your IP phone by adjusting the settings including display contrast, ring type, device volume adjustment, call settings, and add, edit or delete contacts in the phonebooks of the M62 using the on-screen menus, buttons and navigation keys. To configure your IP Phone from the menu, you can press Menu soft-key under the LCD screen. You can navigate through the menu with the navigation keys.
M62 USER MANUAL screen: If choose No, phone will not save the settings. You will exit the screen and could continue to configure your phone.
M62 USER MANUAL Overview of the M62 The M62 Professional IP phone is an easy-to-use high quality desk phone with many advanced features. Utilizing a next generation capacitive touch sensitivity panel design, the M62 supports up to four simultaneous lines and can be positioned in multiple tilt angles and has a wall mount option, and has a built-in two port 10/100 Ethernet switch with automatic support for power over Ethernet (PoE).
M62 USER MANUAL including 4 soft keys, 4 line keys, and 5 navigator keys, as well as a traditional keypad, 16 programmable keys and 9 function keys. In the box, a handset, curly handset cord and a power adaptor supplied. It can be installed and placed on the desktop or mounted on the wall. The wall mount accessory is available separately. The figure below illustrates the front view of the M62 IP Phone.
M62 USER MANUAL 1 Hanger The hanger can be pulled; it is reversed for wall-mount installation. 2 Speaker For ring and hands-free talking. 3 Hook switch & Handset bottom cradle 4 Message LED 5 LCD Display 6 Soft keys 7 Line keys 8 Programmable keys Under the cradle, a hook switch is used for handset hang-on and hang-off detection. The handset bottom cradle is for the placement of handset; placing the handset on the bottom cradle while on a call will end the call. The message LED.
M62 USER MANUAL Headset key This headset key is used to activate or deactivate the external headset. A blue LED is lit to indicate active status. Hold key The Hold key is used to place the active call on hold. A blue LED is used to indicate whether the call is on hold or not. The Message key is used to access the Voice Mail System for message retrieval. Message key Phonebook key The Phonebook key is used to enter into the Phone Book menu to call, add, edit or delete a contact in a selected phonebook.
M62 USER MANUAL 16 Programmable key plate label The programmable key plate label is plastic. For best results, we recommend using a fine permanent marker (such as Sharpie brand) to write on it. It can be cleaned with industrial alcohol. Note: Custom templates and programming software for phones are available from DESI (see, http://labels.desi.
M62 USER MANUAL The LED Indication LED Color Status Off Blue Description Idle or no new message. Blinking Slow New voice message(s) indication. Steady Phone is booting or upgrading. MESSAGE LED Off Blue Blinking Fast Programmable LED Blinking Slow Steady Off Programmable Keys LED (besides LCD) Blue Blinking Fast Blinking Slow Steady Extension: relative phone is idle. Trunk: relative trunk line is idle. Call Park: relative park number is idle. Feature Key: feature is inactive.
M62 USER MANUAL Do Not Disturb: feature is active. Live Record: feature is active. Others: feature is active. Speakerphone LED Blue Off Steady Off MUTE LED Blue Steady Headset LED Blue Off Steady Red Blue On-hook dialing or hands-free mode. The microphone is active for handset, headset, or hands-free mode. The microphone is inactive for handset, headset, or hands-free mode. Headset is not in use. Headset is in use. Blinking Slow Link failure, Registration failure.
M62 USER MANUAL The LCD Indication The following figure shows a standard format of LCD screen. There are 4 soft keys associated with the operation of LCD display. For different menu or status, the display format will be changed accordingly. Menu: The M62 supports 4 functions for selection. Phone Setting Admin Setting Information Reboot Date and Time: If M62 is registered to the IG7600 successfully, the M62 will sync the correct time to server according to user’s time zone setting.
M62 USER MANUAL EDM Indication: If EDM device is plug in, the phone will show as below on LCD. Night Mode Indication: If service mode on IG server is night mode, the phone will show as below on LCD. Call Forward Indication: If the phone is in always call forward status, the phone will show as below on LCD.
M62 USER MANUAL NOTE: Busy/No Answer/DND/Forking call forward will not show the forward icon on LCD. Message Indication: If voice message is notified by IG server the phone will show the number of message for relative line and the MESSAGE LED will blinking slowly. Disconnection Indication: If the cable is unplugged, the phone will show as below on LCD. IP Conflict Indication: If the phone is in IP conflict status, the phone will show as below on LCD.
M62 USER MANUAL Missed Call Indication: If you have a missed call, the phone will show pop-up window on LCD. Incoming Call Indication: If the phone ringing, the caller ID of incoming call will show on LCD. NOTE: If phone is setting as operator, there will be no Rejct on LCD. Outgoing Call Indication: If you dial the phone to another user, the phone number will show on LCD.
M62 USER MANUAL Conference Indication: If the call is in conference status, the caller ID of other users will show on LCD. Talk Indication: If the phone is in talk status, the caller ID of other users and the talk time will show on LCD. NOTE: If it is paging call, it will auto answer the call, and there will be Ans End on LCD before press Ans. Hold Indication: If the phone is in hold status, the phone will show “Hold” as below on LCD.
M62 USER MANUAL Off Hook Indication: If the phone is in off hook status, the phone will show as below on LCD. Dial Wrong Number Indication: If the phone dial wrong number, the phone will show as below on LCD. Call Log Indication: If using navigation key and pressing Navigation Up, the Call Log Type will show as below on LCD.
M62 USER MANUAL Icons Indication: No Name Icon Description of function 1 DND DND feature is enabled. 2 EDM There’s EDM device plug in. 3 Night Mode 4 Call Forward 5 Voicemail Current service mode is night mode. Always call forward feature is enabled. There’s unread voicemail message from server. Line Status Indication: No Line Status Icon Description of function 1 The line is registered to the SIP server or service. 2 The line is not registered to the SIP server or service.
M62 USER MANUAL Using USB Devices with Your Phone (Only support on M62G) M62 can support different USB devices including USB keyboard, USB memory dongle* and USB Wi-Fi dongle. USB Keyboard When attaching a USB keyboard on your phone, there will be a USB keyboard icon on the LCD screen.
M62 USER MANUAL Use .wav files for your Music-on-Hold (MoH), ringtones, and play recorded voice messages. Upgrade M62 phone firmware. USB WLAN Dongle To use a USB WLAN dongle with M62, you must use the supported model. When attaching a USB WLAN dongle on your phone, your phone will display an icon on the LCD screen. After connecting to a WLAN, your phone will display a WLAN signal strength icon on the screen.
M62 USER MANUAL The Connectors of the M62 Their locations are shown in the figure below: 7 8 6 5 4 2 3 1 The back side view and the connectors of the M62 are as follows: No Part Name 1 Handset connector 2 Headset Connector RJ-9 jack for connecting headset cord. LAN port RJ-45 Jack 100/10Mbps Ethernet port for connecting to the local area network (LAN). This port can support power over Ethernet (PoE) if the LAN switch provides it.
M62 USER MANUAL Hardware Installation Connect the Handset and Power Adapter to the Phone: After unpacking the box, connect the handset to the curly handset cord and then connect the other end of the curly handset cord to the port marked HAND with the handset icon on the bottom of the M62. Then connect the included power adapter to the port on the bottom of the phone marked 5VDC. Please make sure you use the right power adapter. It will have a label showing 5V and 2A.
M62 USER MANUAL To eliminate the requirement for multiple Ethernet cables to a user’s location, the user’s computer can be connected to the network through the second Ethernet port on the M62. Notice : The M62 takes just under two minutes to start up and becomes operational. There are a series of LED and buttons that will light up periodically to provide boot progress information. Please be patient. Installation and Setup: The M62 can support three different tilt angles of 60°, 51°, and 30° (see below).
M62 USER MANUAL The procedures for attaching the stand to the phone are as follows : Step : Place the main body of the M62 face down on your lap or a firm sofa; Step : First snap the “2nd” antler into the slot “B” hole; Step : Then snap the “3rd” antler into the slot “C” hole (it may take a bit of pressure, but when it locks in place, you will hear a click and the stand will not wiggle on the phone.
M62 USER MANUAL antler straight out of the slot “C” hole; Step : Press with one hand on the back of the IP phone and firmly pull the the “2nd” antler straight out of the slot “B” hole. 3.
M62 USER MANUAL 30 B 2 A 1
M62 USER MANUAL General Operations Introduction To operate the M62, you need to know some conventions that we will mention in this manual. In the following descriptions, we will introduce some terminologies for your understanding. Calls A “Call” in this guide represents how many simultaneous connections can be made to a single phone number. M62 has only one line based on IG server, which can support up to four calls simultaneously.
M62 USER MANUAL For example, the following screen shows you line 220 has one active call with number 240. When you dial the number 240, the number you dial will show on the LCD. When the call party answers the call, the LCD will show as below. Press the Hold key to keep this call. You can make a new call on the same line by pressing NewCl.
M62 USER MANUAL After the called party answers the call, the following screen shows you line has two calls, the call to number 240 is on hold, and the call to number 245 is active. By the steps as above, you can use one line to make 4 calls simultaneously.
M62 USER MANUAL Basic Call Features Operation Description 1. Pick-up the handset. You will hear dial tone played. 2. Use the keypad to dial the phone number. Press OK key or “Dial” soft-key to dial out immediately, or wait for a while (Dial Timeout setting) for auto-ending the dial. The LCD window displays the number you enter. Note: You could use the “BkSp” soft-key to delete the last digit. Start talking to called party. On-hook the handset conversation is over.
1. Pick-up the handset phone’s ringing. while hearing Receiving a Call Start talking to caller party. On-hook the handset when your conversation is over. 1. While being engaged in a conversation (handset, headset, or hands-free mode), you could mute the microphone by pressing the MUTE key. 2. The LED of the MUTE button will become red. At this moment, the user may speak freely, the outside party will not hear anything. 1.
M62 USER MANUAL Advanced Call Operations Operation Description 1. Press Redial hot key. 2. Phone will enter “Dialed Record” list. Redialing a Number 3. Select the number you want to redial. 4. Press “Dial” soft key on LCD to dial out. 1. Call the first party and Hold the call. Note: The M62 can support a 5-party conference call. 2. Press “NewCl” soft key 3-Way Conference Call 3. Dial the number and call another party. 4. Press the Conference hot key to set up the 3-party conference.
1. During an active call, press the Transfer hot key. Call Transfer (Blind Transfer) 2. The active call is placed on hold, and an entry screen is displayed for the number you want to transfer to. 3. Press “Dial” soft-key to complete the transfer. If you want to cancel transfer operation, just press the “Back” soft-key. 1. During an active call, press “NewCl” soft-key to call another party. 2. Wait for the other party to answer the call. Call Transfer (Attended Transfer) 3. Press the Transfer hot key.
M62 USER MANUAL 2. Using the keypad to input password as the format of “##” or “#PASSWORD#”, user can open the door through ODP. (Note: password could not set on feature keys.
M62 USER MANUAL Call Log Record the dialed calls, the missed calls and the received calls. Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Call Log item and press OK key. Call Log Dialed Calls 4. Use the navigation key to select the Dialed Calls item and press OK key. Dialed Calls 5. Use the navigation key to review the dialed calls.
M62 USER MANUAL 4. Use the navigation key to select the Missed Calls item and press OK key. Missed Calls 5. Use the navigation key to review the missed calls. You may choose to redial the number (using the “Dial” soft-key). Press the “Del” soft-key to delete the selected record. Press the “Cancel” soft-key to exit the menu. 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3.
M62 USER MANUAL Call Setting The specific ring type assigned to the M62 when the M62 rings. Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Call Setting item and press OK key. Call Setting 4. Use the navigation key to select the DND Setting item and press OK key. DND Setting DND Setting 5. Go to previous menu, choose DND item and press OK key. DND 6.
1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Call Setting item and press OK key. Call Setting Auto Answer 4. Use the navigation key to select the Auto Setting item and press OK key. Auto Answer 5. Use the navigation key to choose to turn On or Off and press OK key to validate. Press the Back key to exit the menu.
M62 USER MANUAL 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Call Setting item and press OK key. Call Setting Call Waiting 4. Use the navigation key to select the Call Waiting item and press OK key. Call Waiting 5. Use the navigation key to choose to turn On or Off and press OK key to validate. Press the Back key to exit the menu.
1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Call Setting item and press OK key. Call Setting Call Forward 4. Use the navigation key to select the Call Forward item and press the OK key to validate the selection. Select the next item according to the type of call forward (Always Forward, Busy Forward, No Answer Forward, DND Forward or Forking Forward) you would like to activate. 5.
M62 USER MANUAL 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Call Setting item and press OK key. Call Setting Call Blocking (Add, Edit, or Delete a Number) Call Blocking 4. Use the navigation key to select the Call Blocking item to enter the Call Blocking List menu. The LCD screen prompts you to enter a number between 0 and 9. 5.
M62 USER MANUAL 4. Select the SIP Server item and press OK key. SIP Server SIP Proxy, Outbound Proxy, Registrar Server, Registrar Outbound, Registrar Time, Server Port and Registrar Port, Codec Setting, Packet Time 5. There are SIP Proxy, Outbound Proxy, Registrar Server, Registrar Outbound, Registrar Time, Server Port, Registrar Port, Codec Setting and Packet Time items for user to configure. 1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item.
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1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type the administrator’s password to get into Admin menu. 3. Select the Voice Setting item and press OK key. Display Name Voice Setting 4. Select the Display Name item and press OK key. Display Name 5. Use the keypad to set display name. Press OK key to validate the input. Note: You could use the “BkSp” soft-key to delete the last character. 1.
M62 USER MANUAL 4. Select the Authentication item and press OK key. Authentication 5. There are Authorized ID and Password items for user to configure.
1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type the administrator’s password to get into Admin menu. 3. Select the Voice Setting item and press OK key. DTMF Type Voice Setting 4. Select the DTMF item and press OK key. DTMF 5. Select the DTMF Type item and press OK key. DTMF Type 6. Use the navigation key to choose the DTMF you would like to set. There are 4 DTMF types for selection.
M62 USER MANUAL 4. Select the DTMF item and press OK key. DTMF 5. Select the RFC2833 payload item and press OK key. RFC2833 Payload 6. Use the keypad to set RFC2833 Payload. Press OK key to validate the input. The default RFC2833 payload is 101. Note: You could use the “BkSp” soft-key to delete the last character.
M62 USER MANUAL Volume Setting Select the volume level of ring, handset speaker, hands-free speaker and headset speaker. Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item. Press OK key to validate the selection. Phone Setting Ring Volume Volume Setting 3. Use the navigation key to select the Volume Setting item. Press OK key to validate the selection. 4. Select the Ring Volume item and validate with the OK key. Ring Volume 5.
1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item. Press OK key to validate the selection. Phone Setting Handset Speaker Volume Setting 3. Use the navigation key to select the Volume Setting item. Press OK key to validate the selection. 4. Select the Handset Speaker item and validate with the OK key. Handset Speaker 5. Use the navigation key to tune the voice. Press the Navigation Up key to make voice louder.
M62 USER MANUAL 4. Select the Hands-free Speaker item and validate with the OK key. Hands-free Speaker 5. Use the navigation key to tune the voice. Press the Navigation Up key to make voice louder. Press the Navigation Down key to make voice lower. Press the OK key to exit the menu. 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item. Press OK key to validate the selection. Phone Setting Headset Speaker Volume Setting 3.
M62 USER MANUAL Information You may view all related information about the M62 through the LCD menu. This may give you, for example, the current network settings of the M62. Operation Description 1. Press the Menu key on LCD. View Information about the M62 2. Use the navigation key to select Information item and press OK key. the Information 3. Use the navigation key to choose the information you would like to review. Press the OK key to exit the menu.
M62 USER MANUAL Backlight To configure the brightness of the LCD to a comfortable level. Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Select the Backlight item and validate with the OK key. Backlight Backlight 4. Use the navigation key to tune the display brightness. Press the Navigation Up key to increase the display brightness. Press the Navigation Down key to decrease the display brightness.
M62 USER MANUAL Contrast To configure the contrast of the LCD to a comfortable level. Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Contrast 3. Select the Contract item and validate with the OK key. Contract 4. Use the navigation key to tune the LCD contrast. Press the Navigation Up key to increase the display contrast. Press the Navigation Down key to decrease the display contrast.
M62 USER MANUAL Phonebook The phonebook feature let’s you store a list of phone numbers. (For M62, it could be stored up to 100 entries). Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Phonebook item and press OK key. Phonebook 4. Select the Private item and validate with the OK key. Add Contacts Private 5. Press the Add button. Add 6.
1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Phonebook item and press OK key. Edit Contacts Phonebook 4. Select the Private item and validate with the OK key. Private Edit 5. Using navigation key to browse all phonebook data. When browsing certain phonebook entry’s items, press “Edit” soft-key to add or edit.
M62 USER MANUAL Del 5. Using navigation key to browse all phonebook data. When browsing certain phonebook entry, press “Del” soft-key to delete it. Press “Back” soft-key to exit the phonebook menu.
M62 USER MANUAL Hotline Setting Set the hotline number which can be dialed immediately. Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting 3. Use the navigation key to select the Call Setting item and press OK key. Call Setting Hotline Number 4. Use the navigation key to select the Hotline Setting item and press OK key. Hotline Setting 5. Enter the Hotline Number and input by using the keypad.
M62 USER MANUAL 2. Use the navigation key to select the Call Setting item and press OK key. Call Setting 7. Use the navigation key to select the Hotline Setting item and press OK key. Hotline Setting 3. Enter the Hotline Time and input by using keypad. Press OK key to validate the input. You should enter a number from 0 to 9. Press the Back key to exit the menu. The default timeout is 2. Note: You could use the “BkSp” soft-key to delete the last character.
M62 USER MANUAL Speed Dialing The Speed Dialing feature let you store a list of 10 phone numbers that you can access easily using a Speed Dialing number from 0 to 9. Operation Description 1. Press the Menu key on LCD. 2. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Speed Dialing (Clr or Edit a Number) Speed Dialing 3. Use the navigation key to select the Speed Dialing item and press OK key. The LCD screen prompts you to enter a number between 0 and 9. 4.
Dial a Speed Dialing Number 1. Dial the first digit between 0 and 9, then the LCD will show “Spd” soft-key option. (If dial second digit, the “Spd” soft-key will disappeared) 2. Press “Spd” soft-key, then M62 will dial out the stored number.
M62 USER MANUAL Admin Setting You will need to enter administrator’s password to set the administrator’s account, network, QoS, dial timeout, language and reset to default. The default network settings are the following: Default IP address: 192.168.1.10 Default Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Default DNS: 8.8.8.
M62 USER MANUAL 5. Use the navigation key to choose Name type and press OK key to validate. Name 6. Use the keypad to enter name and press OK key to validate the input. Press the Back to exit the menu. The default Admin/User name is admin/user. Note: You could use the “BkSp” soft-key to delete the last character. 7. Go to previous menu, choose Password item and press OK key. Password 8. Use the keypad to enter new password. Press OK key to validate the input. The default password is 1234.
M62 USER MANUAL 1. Press the Menu key on LCD. Admin Setting Dynamic IP Address (DHCP) Network Setting 2. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type the administrator’s password to get into Admin menu. 3. Use the navigation key to select the Network Setting item. Press OK key to validate the selection. The LCD displays the Network Type menu. 4. Select the Network Type item and press OK key. Network Type 5.
M62 USER MANUAL 5. Use the navigation key to choose Static IP type and press OK key to validate. Static IP 6. There are IP Address, Subnet Mask, Default Gateway, and DNS items for user to configure, press OK key to enter IP Address, Subnet particular entry. Mask, Default Gateway, DNS 7. Use the keypad to enter the IP address, subnet mask, default gateway, or DNS of your IP phone. Use the ＊ key for representing a dot ‧. Press OK key to validate the entered value. Press the Back key to exit the menu.
M62 USER MANUAL 1. Press the Menu key on LCD. Admin Setting Ping 2. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type the administrator’s password to get into Admin menu. 3. Use the navigation key to select the Network Setting item. Press OK key to validate the selection. Network Setting 4. Select the Ping item and press OK key. Ping 5.
M62 USER MANUAL 1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type the administrator’s password to get into Admin menu. 3. Use the navigation key to select the Reset to Default item. Press OK key to validate the selection. Reset to Default 4. Select the Configuration item and press OK key. Configuration 5.
M62 USER MANUAL Reboot Sometimes you will need to reboot your phone to apply new settings. Operation Description 1. Press the Menu key on LCD. Reboot Reboot 2. Use the navigation key to select the Reboot item. Press OK key to validate the selection. And Phone will show a “Reboot” message and the phone will restart. Note: the M62 takes about 2 minutes to startup after rebooting; there will be a series of diagnostic lights on the phone during the process.
M62 USER MANUAL Web Configuration Login page The default network settings are the following: Default IP address: 192.168.1.10 Default Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Default DNS: 8.8.8.8 Default Administrator’s Username of Web: admin Default Administrator’s Password of Web: 1234 Default User’s Username of Web: user Default User’s Password of Web: 1111 There are two modes to access the IP phone’s webpage: Administrator and User mode.
M62 USER MANUAL Press ENTER key to validate, the above dialog box will pop up and prompt you to provide the username and password in order to prevent unauthorized user accessing the phone. Please input the username and password then press OK button to enter phone’s webpage.
M62 USER MANUAL Configuration Pages Information Page The following is the default page you will see when you login to the phone’s webpage. In this page, it shows Network/Product information and Phone status. For Phone status: “Registration State” will be marked “Registered” with green text. “Unregistered” will be marked with red text.
Network Page Network: Field Name Network Type Time Server IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS Third DNS Function Select the network type. There are two types: DHCP, Static IP. SNTP (Simple Network Time Protocol) server. Phone will sync correct time from the server according to phone’s time zone setting (In “System” page). Set IP address when network type is Static IP. Set subnet mask when network type is Static IP. Set gateway address when network type is Static IP.
M62 USER MANUAL VLAN Priority Set the VLAN priority. Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page.
M62 USER MANUAL Phone Page Volume Control: Field Name Handset Mic Handset Speaker Handsfree Mic Handsfree Speaker Headset Mic Headset Speaker Ring Volume Function Select the volume level of handset microphone. Select the volume level of handset speaker. Select the volume level of hands-free microphone. Select the volume level of hands-free speaker. Set the volume level of headset microphone. Set the volume level of headset speaker. Select the volume level of ring.
M62 USER MANUAL incoming call will get busy tone when they make call to this phone number. DND Type Select DND action range. Enable Music on Hold Plays hold music on phone when held by remote. Turn on Auto Answer function. When it is enabled, phone will Enable Auto Answer pick up the call automatically. Dial Timeout (Sec.) Set the timeout (0~30 sec) to automatically end dialing. When Call Waiting function is enabled and user is in talk state, phone can allow other incoming calls.
M62 USER MANUAL Call Forwarding Settings: Always Call Forwarding Turn on the always call forwarding function, the right side is selecting forward action range. Always Forward Set where the call will be forwarded to. Destination Busy Call Forwarding Turn on the busy call forwarding function, the right side is selecting forward action range. Busy Forward Set where the call will be forwarded to.
M62 USER MANUAL Destination Forking Secondary Forward Destination Set where the call will be forwarded to when first destination is busy. Caller Blocking Settings: Enable Block Anonymous Turn on to block the incoming call without Display Name. Call Caller Blocking Entry 0~9 There are 10 blocking entries for user to set. When the caller ID of the incoming call matches a certain blocking entry, the call will be blocked. The remote party will hear busy tone.
M62 USER MANUAL Programmable Key Settings: There are 9 types could be chosen, None, Extension, Trunk, Programmable Key 1~16 Call Park, Feature Key, Do Not Disturb, Live Record, Virtual Mailbox and Others. Phone will do the relative function when user pressing related programmable key button. Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page.
SW Upgrade Page HTTP Upgrade: Field Name Software File Configuration File Private Phonebook File Linux Kernel Application Pack Function Select software firmware and press Update button to upgrade software. Select the desired configuration file and press Update button to restore the settings. Press Backup button to save the configuration file on your PC. Select desired private phonebook file and press Update button to update. Press Backup button to save the phonebook file on your PC.
IP2032 ADMINISTRATOR’S MANUAL Server User Name User Password Software File Configuration File Username of the account on the server. Password of the account on the server. Software file name on the server. Configuration file name on the server. Phonebook Updates: Private Phonebook File Public Phonebook File The user can add, edit, delete or dial an entry directly from the web page. The user can also upload his contacts from a file using a web browser. The Private Phonebook can have up to 100 contacts.
IP2032 ADMINISTRATOR’S MANUAL SIP Page SIP Proxy Server: SIP Proxy Server Outbound Proxy Server Backup Proxy Server Server Port SIP Registrar Server: Registrar Server Registrar Outbound Server Backup Registrar Server Registrar Server Port Registrar Expire Time (Sec.) Registrar Retry After Time (Sec.) Set SIP proxy server. If user modifies this item, auto PNP feature will turn to disable. Set SIP outbound proxy server. If user modifies this item, auto PNP feature will turn to disable.
IP2032 ADMINISTRATOR’S MANUAL Phone Number Display Name Authorized ID Authorized Password Locating SIP Server Enum Suffix End Dial on # DTMF Type RFC2833 Payload SIP Settings: Session Expires (Sec.) MIN SE (Sec.) SIP 100rel Support Optional SIP Header: Optional SIP Header1 Optional SIP Header2 Set SIP registrar phone number. If user modifies this item, auto PNP feature will turn to disable. Set SIP registrar display name. Set SIP registrar authorized ID.
IP2032 ADMINISTRATOR’S MANUAL RTP Parameters: RTP Port Base Enable Statistic Statistic Server Statistic Port Codec Settings: G.711 u-law G.711 a-law G.722 G.723.1 G.726-32 G.729 iLBC None Packet Time G.726-32 Payload NAT Settings: SIP NAT Type RTP NAT Type SIP Keep Alive SIP Keep Alive Time (Sec.) STUN Server STUN Server Port Set port base for RTP (Real-time Transport Protocol). Enable statistic RTP server. Set statistic server. Set statistic port. Select the codec priority for RTP communications.
IP2032 ADMINISTRATOR’S MANUAL Prefix Entry Settings: Prefix Entry Type, Pattern, or Replace Dial Plan: Dial Plan If the “Prefix Entry Type” is “Replace” mode, the “Prefix Entry Pattern” will be replaced by the “Prefix Entry Replace”. For example, the “Prefix Entry Pattern” is 220 and the “Prefix Entry Replace” is 210. When you dial 220 with keyboard, the phone will dial 210. Outgoing call which fit for the dial plan rule will be called out immediately, without waiting the dial timeout.
IP2032 ADMINISTRATOR’S MANUAL Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page.
IP2032 ADMINISTRATOR’S MANUAL System Page Admin Settings: Field Name Administrator Name Administrator Password User Name User Password System Log to Log Level System Log Address System Log Port Function The administrator username to login phone’s webpage. The administrator password to login phone’s webpage. The user username to login phone’s webpage. The user password to login phone’s webpage. Select destination of system log redirect to. Select log level. Set IP address for system log server.
IP2032 ADMINISTRATOR’S MANUAL Auto DST Daylight Saving Time Starts on Ends on Time Format Time Zone Turn on the auto DST (Daylight Saving Time) function. Three time shifts could be set, -1, 0, and +1. Start time for DST. End time for DST. USA 24_HOUR, USA 12_HOUR, European 24_HOUR, and European 12_HOUR. Set time zone. Download Logs: System Log Press to download system log. SIP Log Press to download SIP log. Reboot Phone: Reboot Restart the phone.
IP2032 ADMINISTRATOR’S MANUAL EDM EDM Key: Field Name EDM Key 1~24 Function There are 9 types could be chosen, None, Extension, Trunk, Call Park, Feature Key, Do Not Disturb, Live Record, Virtual Mailbox and Others. Phone will do the relative function when user pressing related EDM key button. Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page.
IP2032 ADMINISTRATOR’S MANUAL Phonebook This page lets you configure phonebook data of your phone. You may: • Edit up to 200 entries. Each page will just show 20 entries. • Dial a phone number directly from this webpage. Phonebook Entry: Field Name Function Dial Dial the phone number which your want to dial. Delete Delete current contact entry. Username Phone Number Group Ring Type Name of your contact. Phone number or SIP URI of your contact. Select group type for each entry.
IP2032 ADMINISTRATOR’S MANUAL Save Settings Save changes in this page to the phone. Prev Page Go to the previous page. Next Page Go to the next page. To call your contact, simply click on the corresponding number and it will show the following dialog box (for example, if you click entry 001 to call out, the result will be the following): Then press the “Dial” button in order to start dialing. Phone will dial out corresponding number automatically.
IP2032 ADMINISTRATOR’S MANUAL Features & Specifications With highly integrated chip and sophisticated design, this IP2032 offers a variety of features. And it can provide high performance, reliable and quality voice communication for the users. The hardware specifications are list as follows for your reference. Main Unit -Dimension: 180 * 195 * 105 mm. -Plastic material: ABS type. -Support 2 angles. (one with stand and one without stand) -Can be mounted onto the wall with the stand.
IP2032 ADMINISTRATOR’S MANUAL -Local tone support (Dial, Ring, Ring back, Busy and related tones).
IP2032 ADMINISTRATOR’S MANUAL Troubleshooting Symptom Check & Remedy No operation Check if the power adapter is properly connected. Check if the Ethernet cable is properly connected. If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set to the right position. No dial tone Check if the handset cord is properly connected. Check if the power adapter is properly connected.
IP2032 ADMINISTRATOR’S MANUAL Glossary Acronyms CODEC CNG DHCP DNS DTMF HTTP IP ISP ITSP LAN MWI PoE PPPoE QoS NAT RTP SIP SNTP TFTP Coder and Decoder of Voice Comfort Noise Generation Dynamic Host Configuration Protocol Domain Name Server Dual Tone Multiple Frequency Hypertext Transfer Protocol Internet Protocol Internet Service Provider IP Telephony Service Provider Local Area Network Message Waiting Indication Power over Ethernet (IEEE802.
IP2032 ADMINISTRATOR’S MANUAL Terminology 10/100BASE-T Auto answer CODEC DHCP Diff-Serv DNS DTMF Ethernet G.711 IP It’s a LAN transmission line specification stipulated by IEEE. Transmission speed is 10 or 100 Mbps and the modulation technique is base-band modulation. The cable uses unshielded twisted pair, similar to a telephone wire. 10BaseT is an IEEE standard (802.3) for operating 10 Mbps Ethernet networks (LANs) with twisted pair cabling and a wiring hub.
IP2032 ADMINISTRATOR’S MANUAL IP address MAC address NAT Proxy server PSTN RJ-45 RTP/RTCP SIP A 32-bit number that identifies each sender or receiver of information that is sent across the Internet. An IP address has two parts: an identifier of a particular network on the Internet and an identifier of the particular device (which can be a server or a workstation) within that network. A number used to identify the location of a host device. It is expressed in numeric dot notation (e.g. 202.203.27.31).
IP2032 ADMINISTRATOR’S MANUAL VAD VoIP All TCP/IP messages contain the address of the destination network as well as the address of the destination station. This enables TCP/IP messages to be transmitted to multiple networks (subnets) within an organization or worldwide. Voice Activity Detection (VAD) helps save bandwidth during calls. Examples: When making a VoIP call and you not speaking and you listening, that silence is still taking up bandwidth during the call.
