User Manual

11
ENGLISHFRANÇAIS NEDERLANDSESPAÑOL DEUTSCHITALIANO
PROBLEM POSSIBLE CAUSE SOLUTION
The appliance
is not working,
the lights are not
coming on.
Power supply
Check that the plug is
securely inserted in the
socket.
Water ow to the
lter holder is slow,
the brew cycle
takes longer than
6 minutes and
produces a lot of
steam.
Limescale in the
appliance.
Descale (possibly several
times).
The glass tube in
the water reservoir
is cloudy.
Limescale in the
appliance.
Descale.
Green deposit in
the water reservoir
and/or by the oat.
Algae formation
due to the action of
sunlight.
Clean: leave the solution to
soak for one hour and empty
into the sink. Brush and run
the brew cycle 2x with clean
water.
The power light is
on but the brewing
process does not
start.
There may be
various causes.
Please contact your supplier.
Filter holder
overowing.
The drip-stop of
the lter holder is
clogged.
Clean lter holder.
Coffee too nely
ground.
Espresso coffee is too ne
and lets the water through
less quickly. Use lter grind.
When using
decaffeinated
coffee, the holes of
the lter bag can
get clogged up.
Make a smaller quantity of
coffee.
Select: set the selector
switch to a half-full jug, so
that the water is fed to the
lter more slowly
Salt-based water
softener in your tap
water.
This water has a
higher surface
tension, which
means the water
penetrates the
coffee powder less
quickly
Make a smaller quantity of
coffee or use non-softened
water
Select: set the selector switch
to a half-full jug, so that the
water is fed to the lter more
slowly
Coffee tastes weak
or bitter.
Incorrect dosage.
Adjust dosage (increase for
stronger coffee, reduce for
less bitter coffee)
TROUBLESHOOTING
The table below provides solutions to problems you may encounter
with the appliance. If you cannot nd a solution to your specic
problem or the recommendations do not help, please contact
your supplier or [e-mail].
MAINTENANCE & CLEANING
Descaling
Your coffee machine needs to be descaled regularly in order to con-
tinue to ensure optimum performance. If minerals are deposited on
the heating element of your Moccamaster, this can inhibit the water
ow and negatively impact on the brewing temperature and the
taste of the coffee. Without regular descaling with the right agent, it
is possible that at some point the appliance will no longer function.
Using a good descaler (with additives that make sure the agent
does not damage the components of the appliance) will extend the
lifespan of your Moccamaster.
1) It is recommended that you descale the appliance once every
100 cycles (guideline: after every box of 100 lter bags) or at least
once every 3 months.
2) Preferably use the recommended special descaling products. Ask
your supplier for the correct descaling product.
3) Follow the instructions for use of the descaling product
4) Switch the appliance on and wait until the liquid has owed into
the jug.
5) Repeat the process two or three times with clean water in order to
rinse the appliance.
Cleaning
Outside:
Remove the power plug from the socket and allow the appliance to
cool before cleaning. Regularly clean the outside of the appliance
with a damp cloth and dry it afterwards.
Regularly clean the jug, lter holder and lids to maintain a good cof-
fee avour.
Thermos jug: dissolve dishwasher detergent in hot water, brush after
an hour and rinse thoroughly with clean water.
Inside:
The inside of the coffee machine should also be cleaned regularly to
maintain a good coffee avour: 4-6 times a year depending on use.
Ask your supplier which product is safe and reliable.