System information
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Backup And Restore
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5.2.5  Exchanging T24-CamCore Camera Module– With System Restore
To restore the previous system environment after a door 
camera has failed or been removed, contact your MOBOTIX 
dealer or the MOBOTIX support team. The contact details 
are provided on the MOBOTIX website (www.mobotix.com) 
in the “Support” section.
As a safeguard against unwanted manipulation, you cannot 
exchange the door camera yourself with a subsequent reboot or  
new startup of a protected system.
5.2.6  Exchanging Or Adding Video Phone
To restore a previous system configuration after exchang-
ing or adding a Grandstream video phone, you need a 
computer on which MxEasy is installed and a network 
connection to the door station. 
If you do not have such a computer, you can reset all the 
Grandstream video phones connected to the network 
and auto-configure them with a new system startup. 
Note that in this case, you will have to set up all your 
PINs and transponder cards afresh.
If you have any questions about how to proceed with this, contact your MOBOTIX dealer 
or the MOBOTIX support team. The contact details are provided on the MOBOTIX website 
(www.mobotix.com) in the “Support” section.










