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Specifications

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9.5 Multiple Users Per Camera/Door Station, Simultaneous Access
With MOBOTIX systems, multiple users of Apps and other video remote stations (such as MxEasy) are able to
access the same camera or Door Station at the same time.
Note that whenever one user is engaging the intercom function, this function is unavailable to other users or
remote stations.
The App provides several video source functions that apply not just to the mobile remote station but to the
entire system. Use of any of the following functions may cause the video source to become less functional or
entirely unavailable to other users.
• Special PTZ functions: Any changes you make to the camera’s image settings will also aect all other
remote stations.
• Disabling the doorbell: Disabling a Door Station’s bell via the App also prevents any other users/remote
stations from receiving the Door Station’s bell signal. The physical doorbell itself will also remain silent.
• Door Station settings: The Door Station settings that can be adjusted via the App (doorbell profile, mailbox
behavior) apply to all the users of the Door Station.
• Privacy mode of a video source: The purpose of enabling a video source’s privacy mode is to restrict user
access to this video source (for example, to stop other users from viewing the live feed). To prevent any
unauthorized changes to this mode, make sure that the ”Privacy” function in the other users’ App is protected
via a PIN. To do this, create an App configuration that has PIN protection for ”Privacy” (MOBOTIX logo at
top right, ”Security” shortcut menu) and send this configuration project to the other users as their base
configuration. This way, only you and any other users who know the PIN are able to modify the configuration’s
privacy mode.
Note
It is important that the other users with whom you have shared the PIN do not know the camera access
details as well (user name, password). If this were the case, they could simply reinstall the App, add the
camera again and have unlimited access.