EN 02/13 MOBOTIX APP The HiRes Video Company COMPACT GUIDE Background Information And Practical Examples For The MOBOTIX App e F re Do lo wn ad • Mobile remote station for MOBOTIX cameras and Door Stations • Bandwidth-optimized remote access via WLAN (Wi-Fi) or the Internet • Live images and recordings in the best MOBOTIX HiRes quality • Two-way communication, door opening and video mailbox access • Doorbell and alarm notification, privacy protection • Convenient search functions, playback of extern
APP MOBOTIX APP YOUR SMARTPHONE AND TABLET AS A MOBILE VIDEO REMOTE STATION Intuitive-to-use, high-performance video management software – exactly what you would expect from MOBOTIX. No licensing or upgrading costs, and always up-to-date. Thanks to Wi-Fi and UMTS connectivity, the new MOBOTIX App provides you with a mobile remote interface to your video security system from anywhere in the world.
The HiRes Video Company MAIN APP FUNCTIONS 4 1.1 1.2 1.3 Live View Player View Events View 4 6 8 2 OPERATING BASICS 10 2.1 2.2 2.3 2.4 2.5 Opening And Using The App Help Section Portrait/Landscape Mode Buttons, Sliders And Gestures Performing PTZ Commands (Pan/Tilt/Zoom Frame) Reload Button 10 11 11 12 15 3 ALERT NOTIFICATIONS VIA THE APP 16 3.1 3.2 Alarm Message Doorbell Message (IP Video Door Stations Only) 16 17 4 TECHNICAL SPECIFICATIONS AND REQUIREMENTS 18 4.1 4.2 4.3 4.4 4.5 4.
APP Live View 1 MAIN APP FUNCTIONS The MOBOTIX App has three main views: Live, Player and Events. These three views share a number of features. They all include a status bar at the top for basic information (network environment, help section access), an image area with multi-functional sliders for zooming and image/audio settings, and a toolbar with blue function buttons. Each of the views is designed so you can use the App as you see fit (for example, to control the cameras or to play back recordings).
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APP Player View 1.2 Player View You can play back and search through your recordings in the Player view. You can skip to the start or end of a recording or set the date and time to quickly navigate to the desired section of a day’s continuous recording. You can play back the recordings at varying speeds, making it easier to find specific incidents as well as enabling time-lapse clips (for example, one still image per hour). 1. Mark current clip (as ”seen”, ”not seen”, ”important”)* 2.
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APP Events View 1.3 Events View You can receive a quick overview of the complete system within this view. At the press of a button, you can see live feeds from all selected camera groups all at the same time. If you need to find out what was recorded at certain times, you can look at an overview of preview images for all the recorded events. For an event search, you can also filter the preview images by camera group (Door Stations, interior/exterior cameras, webcams) or by event type.
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APP Operating Basics 2 OPERATING BASICS 2.1 Opening And Using The App Help Section The MOBOTIX App features a built-in help section that provides background information and usage examples for all the functions shared by the views. To open the help section in any of the views (Live/Player/Events), tap your finger on the help button (with the question mark) at the top right of the screen. The App now shows a help link for every button. Tap one to view the corresponding help page.
The HiRes Video Company 2.2 Portrait/Landscape Mode The App display changes and some of the buttons are no longer available if you hold your mobile device vertically (portrait). If you hold it horizontally (landscape), the live camera feed is in overview mode. Whenever you change to portrait mode, you will receive the image section of the current camera that was last set for portrait mode.
APP Operating Basics unique feature. They change their function as you move your finger across the slider and take effect once you let go (for example, the slider for changing the currently-shown image section). Note The further you move your finger away from the slider, the more accurate the value becomes. Make sure that your finger maintains contact with the touchscreen until you have completed your setting.
The HiRes Video Company depends on the mobile device (iPhone or iPad) and whether the App is viewed in portrait or landscape mode (see Section 2.2 Portrait/Landscape Mode).. Images that have been transferred from the camera can easily be enlarged within the frame of the App (by moving two fingers farther apart) and made smaller again or pushed back (by tapping and moving with one finger).
APP Operating Basics Image details also attainable in LoRes environments with small camera images In order to reduce the volume of data and produce more fluid video sequences live or in Player mode, the images from the camera are transmitted to the App in network environments with a low bandwidth (LoRes settings activated, see section 7.2 Data Volume) in a lower resolution format (for example, CIF with 352 x 288 pixel), irrespective of the original resolution.
The HiRes Video Company Individually Adjust Predefined Image Sections Adjust the predefined image sections individually if the one you require is not automatically available. The MOBOTIX App offers a special PTZ mode for such cases, which is activated by tapping and holding the Zoom Control (position information is indicated by a red dot). Select the image section that you wish to change, which you can move and zoom in and out of with the zoom control with one finger.
APP Alert Settings 3 ALERT NOTIFICATIONS VIA THE APP 3.1 Alarm Message Thanks to their integrated sensors, MOBOTIX cameras can automatically detect when an event has occurred. If necessary, the camera will respond immediately with an alarm sound (camera siren) and can trigger a visual and acoustic alarm notification on your mobile device. This requires the App to be open or running in the background. The mobile device may be locked or in standby mode with the screen off.
The HiRes Video Company 3.2 Doorbell Message (IP Video Door Stations Only) If you have specified one or more IP Video Door Station(s) for the App, they will send a message to your mobile device whenever the bell is rung. Doorbell messages are accompanied by a ringtone on the mobile device.
APP Specifications And Requirements 4 TECHNICAL SPECIFICATIONS AND REQUIREMENTS 4.1 Hardware And Software Requirements: MOBOTIX Cameras Supported cameras MOBOTIX IP cameras: Q24, D24, M24, S14 and D14; MOBOTIX IP Video Door Station T24 Camera firmware required Version 4.1.4.70 or higher (older versions: live feed plus audio only) Partial integration (live feed plus audio only) MOBOTIX IP cameras: Q22, D22, M22, D12 and M12, firmware 3.5.2.
The HiRes Video Company 4.3 Camera-Dependent Functionality The difference between MOBOTIX cameras and standard cameras is that MOBOTIX cameras are based on a decentralized concept. This means that a high-performance processor is integrated into every camera, as well as digital flash memory (MicroSD card) that allows several days of recording. A video remote station such as the MOBOTIX App only serves for viewing, and not for recording, image correction, motion detection, etc.
APP Specifications And Requirements 4.6 App As Mobile Remote Station For T24 IP Video Door Station The MOBOTIX IP Video Door Station needs to be fully installed, connected and operational before it can be integrated into the App. All installation and start-up instructions are provided in the T24 System Manual (www.mobotix.com > Support > Manuals). The various T24 functions (door opening, light switching, mailbox, event recording, etc.
The HiRes Video Company 5 NETWORK INFRASTRUCTURE REQUIREMENTS There needs to be a wireless network connection between the video sources and the mobile device in order to use the App as a remote station for your video sources (MOBOTIX camera or Door Station). This connection is usually provided through a local wireless network but can additionally be accessed from anywhere in the world via the Internet (remote access via UMTS, Wi-Fi access point, etc.).
APP Adding Video Sources 6 ADDING VIDEO SOURCES 6.1 Adding Cameras Connected To A Local Wi-Fi Network If your MOBOTIX video sources are already connected to your local Wi-Fi network and are powered via PoE, they can be integrated into the App very easily. 1. Install the MOBOTIX App on your mobile device (download from the App Store). 2. Log the mobile device on to the Wi-Fi network. 3. Open the MOBOTIX App. A startup screen appears with two buttons.
The HiRes Video Company 6.2 Adding Cameras With Worldwide Access (Via DynDNS) You can also access your video sources via the Internet while you are away from your local Wi-Fi network with your mobile device and the MOBOTIX App. Similarly, you can use the local Wi-Fi network to access video sources located elsewhere (for example, vacation home security camera, webcam, etc.). The App cannot automatically detect video sources that are located outside of the local Wi-Fi network. They must be added manually.
APP Adding Video Sources Entering The Remote URL Of A Camera: 1. Open the MOBOTIX App and tap and hold the blue Camera button in the Live view. The shortcut menu opens. 2. To add a new camera from outside the local network tap the Plus button. If the camera has already been added in the local network, tap the Edit button (pencil icon) and select the video source from the camera list. In both cases a new dialog box opens. 3.
The HiRes Video Company 6.3 SSL Data Encryption MOBOTIX cameras and the MOBOTIX App make use of the SSL network protocol (Secure Sockets Layer) for securely transmitting data over the Internet. SSL encryption is strongly recommended for any remote connection between the App and your video sources. The router’s own encryption (network key) provides sufficient data protection within your local Wi-Fi network without requiring additional SSL encryption.
APP Presets 7 APP SETTINGS The user settings provided by the MOBOTIX App enable you to adapt your mobile device to different network environments (local Wi-Fi, mobile Internet) as well as set up your personal use preferences. 7.1 Cellular Usage Disable this switch if you do not require a UMTS remote connection to your video sources.
The HiRes Video Company Note that the HiRes/LoRes/Audio Only presets can be selected in the App at any time via the middle button of the three round buttons at the top left of every view. The HiRes and LoRes settings do not change the camera’s internal image settings, which means that they do not affect any other remote stations connected to the same video sources.
APP Audio Settings 8 AVAILABLE AUDIO SETTINGS Note that in order for all of the audio functions to be available, your video sources need to feature both speakers and microphones. Furthermore, they need to be set up accordingly.
The HiRes Video Company The alarm notification on the App is too quiet Turn up the volume on the mobile device and/or increase the volume of the alarm sound selected for the Door Station (Live view – shortcut menu of the Alarm button) No acoustic or visual messages wanted Tap the top left button of the App several times until the speech (bell and alarm) bubble is crossed out (messages disabled) The bell function on the Door Station needs Disable the ”Bell” switch for the selected Door Station (Live view
APP Efficient Usage 9 USING THE APP EFFICIENTLY 9.1 Playing Back External MxPEG Clips On The App The MOBOTIX App can be used to play back previously recorded MxPEG clips. An easy way to get a clip onto your mobile device is to send it as an attachment to your e-mail account. Open the e-mail and tap on the attachment. A list of compatible apps available on your mobile device appears. Tap on ”Open in MOBOTIX”. The MOBOTIX App starts and opens a dialog box.
The HiRes Video Company Thirdly, you should immediately change the access details of all your video sources (user name, password) if your mobile device is lost or stolen. This way, the system remains inaccessible even if an unauthorized person manages to break through the App’s PIN lock. The video sources’ access details can be changed in the browser, for example: Enter the video source’s IP address (IP address in the local network or DynDNS address) in a browser’s address bar.
APP Efficient Usage 9.4 Multiple Devices The MOBOTIX App gives you a range of options for the current configuration (combination of all connected video sources and entered settings): • Store it so that you can access it within the App, for example, after you have inadvertently deleted your cameras (integrated back-up function), • provide it to other mobile devices (transfer via e-mail or iTunes), or • share it with other users in order to set up their mobile devices.
The HiRes Video Company 9.5 Multiple Users Per Camera/Door Station, Simultaneous Access With MOBOTIX systems, multiple users of Apps and other video remote stations (such as MxEasy) are able to access the same camera or Door Station at the same time. Note that whenever one user is engaging the intercom function, this function is unavailable to other users or remote stations. The App provides several video source functions that apply not just to the mobile remote station but to the entire system.
APP Phone Call Fallback 9.6 IP Video Door Station: Setting Up Phone Call Fallback for iPhone As a new feature, the MOBOTIX App makes it possible for the doorbell signal from the Door Station to automatically trigger a call to your iPhone mobile number in case the phone’s Internet connection (and thereby the App) is down. As soon as you answer the call, an intercom connection to the Door Station is established and you can talk to visitors at the door.
The HiRes Video Company Step 4: Add new profile for outgoing calls 1. Click on ”Outgoing Calls Settings” under ”Audio and VoIP Telephony” in the Admin area. 2. In the ”Profile” section of the dialog box that appears, click on ”Add new profile”. This already contains a default name (for example, ”call_1”), which you can change as desired. 3. In the ”Phone Number or SIP Address” field, enter the mobile phone number of your iPhone including the country code. 4.
APP iTunes 10 USING ITUNES WITH THE MOBOTIX APP Apple iTunes provides several handy functions that you can use in conjunction with the MOBOTIX App. Connect your mobile device to a computer with iTunes on it. 10.1 Transferring MxPEG® Clips (Demo Clips) To The App One of the sections above described how to use the MOBOTIX App to open MxPEG clips directly as e-mail attachments. However, you can also use iTunes to transfer and delete demo clips.
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