User manual

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Using MxEasy For The First Time
Green: The camera is responding, accessible and can be integrated immediately.
Green with a lock symbol: The camera can be integrated, but it is protected
by a password. Right-click on the camera, select User & Password and enter
the correct user name and password. Once a valid user name and password
have been entered, the symbol changes to a green dot and the lock disappears.
Green with a red lock symbol: The camera is in the Privacy mode. Until this mode
is lifted, the camera is protected from all access attempts; the sound channel,
as well as all recording and alarm features, are deactivated.
Blue: In addition to previously integrated cameras that are already located in the
same subnet as your computer, MxEasy also uses the Bonjour service to detect
new MOBOTIX cameras with factory IP addresses. Because new cameras are
normally located in a subnet other than that of your computer, a video connec
-
tion cannot be established.
This may occur if IP addresses in the network are automatically assigned by a
DHCP server (e.g., in the DSL router). The computer (and previously integrated
cameras) are in another subnet (e.g.,
192.168.178.x ) than MOBOTIX cam-
eras with factory IP addresses (always 10.x.x.x).
Yellow: The camera was detected, yet it cannot be integrated at this time because
the camera's status cannot be determined. The yellow circle will be replaced by
a green or red circle after a short time.
Red: The camera has been detected but is not responding. This status occurs when
a camera has been restarted but can also be caused during normal operation
by a disruption in the HTTP connection (network error, firewall).
Preview image: Live image from the selected camera, if this camera is accessible
(if there are multiple selections, then always the images of the last camera selected).
Note
If no cameras are detected (in this case there are no entries in the camera list), then
check the firewall and proxy settings on your computer. Correct these settings, if
necessary, and allow access for MxEasy.