User guide

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NTC-40 –HSPA+ M2M WiFi Router with Voice
YML40V
www.netcommwireless .com
NTC-40 Series – HSPA+ M2M WiFi Router
Voice Troubleshooting
What do I do if I have no dial tone?
Please follow the procedure listed below:
1. Check to make sure the phone is plugged into your NTC-40 on the RJ-11 port (between the power socket and the LAN
port).
2. Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs).
3. Check to make sure the “SIM status” shows “SIM OK” on the Status page of the Web interface.
4. Check to make sure your 3G SIM card is activated and insert into your NTC-40 properly.
5. Check and see if you get the dial tone after rebooting your NTC-40.
I have noise interference during telephone calls. How can I fix this?
To resolve this issue, try the following:
1. Verify that the RJ-11 cable is securely connected and not damaged.
2. Try to remove any telephone splitters from the connection between your phone and theNTC-40.
3. Try rebooting your NTC-40.