User manual

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Unable to access the network
z Weak signal. If only one or two signal strength bars are displayed
you may be in an area with weak signal. Try moving to a different
location for a stronger signal.
z Confirm if you are in the Mobilicity coverage area.
z (U)SIM card is invalid. Please contact Mobilicity.
Cannot Dial Out
z Confirm that the SEND key was pressed after the number was
dialed
z Confirm that the U(SIM) card is valid and that there is an active
wireless service subscription.
z Confirm if call restrictions are enabled.
z Confirm if fixed dial restrictions are enabled.
Cannot receive calls
z Confirm that the phone is powered on and connected to the
network/in a service area.
z Confirm that the (U)SIM card is valid
z Confirm if fixed dial restrictions are enabled.
Contact cannot hear you
z Confirm that mute is not enabled
z Ensure that the microphone is close to your mouth
z If using a headset, confirm that the mute is not on.
Short battery life
A number of factors can influence battery life including:
z A high volume of talk time will consume the battery, reducing the
available standby time
z Use of games, mobile browser, media player all drain the battery
faster
z Leaving Bluetooth enabled; consider turning Bluetooth off when not
using this feature