User's Guide

You can use the TEST button on your Cellular Base Station to conduct a test without speaking
to an Emergency Response Operator by following these steps:
- Press and hold the TEST button on Base Station until it illuminates green.
- You will hear an announcement over the Base Station that will instruct you to press the
Emergency Button or Pendant.
- Press the Neck Pendant or Wrist Button.
- The Base Station will announce “test call sent to Emergency Response Center”.
- If your test was successful, you will hear “thank you for testing your device” from the
Base Station speaker.
- If your test was not successful, the Base Station will
announce “user auto-test failed.”
Please contact Technical Support.
MOBILE DUO CUSTOMERS:
If you have a Mobile DUO system, it will include 2 Mobile Devices. Please use the
TEST button on both devices as detailed below.
Press and hold the TEST button on Mobile Device (the button on the side
- You will hear an announcement over the Mobile Device that will instruct
you to press the Emergency Button or Pendant.
- Press the Neck Pendant, Wrist Button OR the Emergency Button on the Mobile Device.
- The Mobile Device will announce “test call sent to Emergency Response Center.”
- If your test was successful, you will hear “thank you for testing your device” from
the Mobile Device.
If the help button on your Mobile Device is not working properly or if the light is blinking