User's Manual
MobileHelp Complete User Guide 21
Test your Help Buttons (Please refer to figure 6.)
Press your wrist button or neck pendant firmly once.
The button’s red light flashes indicating a signal was sent to the Mobile Device.
The red ring around the Mobile Device Emergency button will light up.
The Mobile Device will beep several times, indicating your alarm is
being sent to the central station or announce, “CALL IN PROGRESS”,
depending on the Mobile Device version.
An emergency operator will communicate with you through the
Mobile Device and ask you if you are okay.
Please state clearly to the operator that “THIS IS A TEST.” If you do not
explain to the operator that you are testing your unit, emergency help will be contacted.
If your help button is not working properly or if the light is blinking rapidly. Please call
customer support at 1-877-827-6207 and select technical support.
Note: If you have a SOLO system, both your charging cradle
and your Mobile Device will beep after you call for help.
Please remember, it is important that you test your system at
least once a month.
Figure 6