User's Manual

MobileHelp Customer Support 1-877-827-6207
8
Step 4. User Auto Test
You can use the test button on your Cellular Base Station to make sure your system
is working without placing a call to the emergency response center.
To test your cellular base station:
Press and hold the test button for 3 seconds.
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After the button lights up green, the Base Station will announce “user auto-test.”
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The Base Station will instruct you to “press emergency button or pendant.”
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Once you push a button, it will say “test call sent to emergency response center”
several times.
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Next you will hear an announcement thanking you for testing your device.
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And finally it will say “user auto-test completed.”
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If you did push your button when prompted to do so and the Base Station
announced “user auto-test failed, please contact support” please contact our
technical support department at 1-877-827-6207.
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If you did not push your button when prompted to do so, the Base Station will still
announce “user auto-test failed, please contact support.” However, since you did
not push your button when prompted to do so, there is no reason to contact support.
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