User's Manual

MobileHelp Customer Support 1-877-827-6207
17
How will an Emergency Response team get into my home?
Rescue personnel follow different procedures. In most cases, emergency personnel
are authorized to break into
your home to help you and cannot be responsible for any
damages as a result of gaining entry.
We recommend that you purchase a MobileHelp “lock box” to safely store your house
key. Your lockbox code will be stored on your account and given to emergency personnel
to gain entry to your home without
damage. If you have your own lock box (not purchased
from MobileHelp), please call MobileHelp Customer Support at 1-877-827-6207 to
ensure your code is noted on your account.