User's Manual

MobileHelp Cellular Classic System User Guide
16
Can two people in the same household both use the system?
Y
es, two people in the same household can use the system by sharing your help buttons.
You just need to call us and let us know, so we can include the other subscriber’s
information
on your personal profile.
What if I moved or my personal information has changed?
Please contact Customer Support at 1-877-827-6207 any tim
e
there are any changes to
your personal info
rmation, including changes to your a
ddress and phone number.
Why is the Base Station test button flashing green?
The test button on your Base Station will flash green repeatedly to alert you that it is time
for you to test your system. When this happens, use the auto test button (see page 8) or
do a live operator test (see page 9). Upon completing your test, the button will stop
flashing.