User's Manual

MobileHelp Customer Support 1-877-827-6207
10
Important Safety Information
Wear your help button at all times, especially in the s
hower and bed.
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Test your system once a month.
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During a power outage, the battery backup will last up to 30 hours, after the Base has
been charged for 3 hours.
Keep electrical cords away from heat sources and sharp edges.
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Locate electrical cords away from areas where someone could trip over them.
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Do not use any attachment or accessory that is not intended for use with this system.
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Do not block the Base Station’s microphone. This will affect your ability to communicate
with the emergency response center.
Use caution when handling electrical cords.
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Never install electrical cords during a lightning storm.
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The wrist button and/ or neck pendant are designed to work at an approximate range
of 600 feet from the Base Station depending on the size and construction of your
home.
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Do not put the neck pendant or wrist button through the clothes washer or dryer, or
attempt to dry your button out in the microwave or oven.
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