Specifications
V2.0 2
Although the Virgin Broadband software comes pre-congured with the optimal settings, there are a number of settings that can be congured.
To change the settings, launch the Virgin Broadband software.
Click on “Show Settings” to make the Conguration Options Visible.
The Access Point Name (APN) denes your connection to the Internet.
For the Virgin Broadband service to connect, this needs to be: “VirginBroadband”.
By clicking on ‘Enabled’ or ‘Disabled’, you can enable or disable the PIN code on your SIM. For security reasons you will have to provide the PIN code before
you can disable the PIN code. If you enable the PIN code you’ll have to enter a new PIN code. (Default PIN is 0000)
Warning: if you enter a PIN code and then enter this incorrectly times, your service will be disabled. If this occurs you will need to contact us on Customer
Service 00 555 00 to remove the block.
Setting to the UMTS preferred will result in the best possible speed of connection at all times.
However, local conditions can sometimes make connecting to the Internet difcult, particularly where high-speed network coverage is not available. In these
circumstances you can try forcing the data connection on to “EDGE/GPRS Preferred”.
You can access your e-mail via our webmail page at:
Simply enter your username (the rst part of your e-mail address before the @) and your password to send and receive e-mail. You can access this from
any Internet connection!
Alternatively, you may choose to congure your e-mail to use one of the following popular mail programs:
. Click Tools, then Accounts
2. Click Add, then Mail
. Type in your preferred display name, then click Next
4. Type in the e-mail address you created when you activated your broadband, then click Next
5. Leave mail server type as POP
Type in the incoming mail server:
Type in the outgoing mail server:
Then click Next