LJL@;< USB Modem virginbroadband.com.au V2.
Table of contents Welcome to Mobile Broadband 3 Using your E-mail 12 Features of your USB Modem 3 Outlook Express 12 System Requirements 3 Outlook 13 Apple Mail 13 Package Contents 3 Connecting your USB Modem 4 Installing the Virgin Broadband software 4 Software installation for Windows 4 Software installation for Mac 5 Your First Connection 9 LED Status Information 9 Using the software 9 Checking Status 10 CLOSING the Virgin Broadband software SIM Card
Welcome to Mobile Broadband Virgin Broadband offers a simple, easy to use connection: simply plug it into any PC or Laptop via its USB connector and shortly thereafter you are ready to surf the Web using the latest HSDPA wireless network technology (where available). Your USB Modem combines the convenience of high-speed wireless connectivity with extreme ease of use.
Connecting your USB Modem 1 1. 2. 3. 2 3 Connect the extension cable to your USB Modem if you need more space around your USB ports. Insert in a spare USB port on your computer with or without the extension cable. Depending on whether you use a PC or a Mac, follow the steps below to install the Virgin Broadband Software. Installing the Virgin Broadband software Software installation for Windows 1. An AutoPlay window will appear. Under Install or run program, click on Virgin Broadband. 2.
3. Once the software and drivers have installed, click Finish, then close the software and restart your computer. 4. Double click on the Virgin Broadband icon on your desktop. 5. Click Connect. Open your Internet browser (e.g. Internet Explorer). You are now connected to the Internet and ready to start surfing! Software installation for Mac 1. After connecting the USB Modem, the installation software will automatically be mounted.
3. The following screen outlines some installation instructions. Please note that you are using a Zero-CD Installation, which requires the USB Modem to be connected throughout the install process. Click Continue to proceed. 4. Please read the Software Licence Agreement and click Continue to proceed. Note: You can print or save a copy of the agreement for later reference. 5. If you agree to the terms of the Software Licence Agreement, click Agree to proceed. V2.
6. Select the disk drive where you wish to install the Globetrotter software and click Continue to proceed. 7. Click Install to proceed with the current install. 8. You may be prompted to enter your OS X user name and password in order to authenticate. Enter the details and click OK to proceed. Click Close to finish. V2.
. To complete the setup and get connected, start the Globetrotter software located in your Applications folder. 9. The first time you run the GlobeTrotter software the preferences window will be automatically displayed. Type ‘VirginBroadband’ in the APN field, which is located under the 3G/EDGE/GPRS tab. Leave Username and Password blank. Close the preferences window to save the changes. 10. Click the Connect button. Open your Internet browser (e.g. Safari).
Your First Connection The first time you connect, you will be taken to a special page to activate your broadband service. Enter your first name and last name. It will also allow you to create your first e-mail address, which will become the primary e-mail address that Virgin will send notifications to from time to time. You will also have 4 additional e-mail addresses available. To create these additional e-mail addresses, simply give us a call on 1300 555 100. LED Status Information 1 1.
b) Mac OS X - Start the Globetrotter software located in your Applications folder. 2. Click Connect, and you’re online! If you close the software whilst connected, it will stay connected and will remain in the system tray. 3. When you’re finished, click Disconnect and close the software, or simply remove the USB Modem. In Windows, you can also click on the Virgin Broadband system tray icon, and then select Disconnect.
CLOSING the Virgin Broadband software When you click “Close” or the “X” (found in the top right of the application) on the Virgin Broadband application, this does not exit the application. It simply minimises to the System Tray. To end the application, right click on the Title Bar and choose ‘Exit’. Alternatively you can right click on the Virgin Broadband Icon displayed in the Task Bar and select Exit. SIM Card Information To help protect against damage from electronic discharge (e.g.
Changing the Program Settings Although the Virgin Broadband software comes pre-configured with the optimal settings, there are a number of settings that can be configured. To change the settings, launch the Virgin Broadband software. Click on “Show Settings” to make the Configuration Options Visible. APN The Access Point Name (APN) defines your connection to the Internet. For the Virgin Broadband service to connect, this needs to be: “VirginBroadband”.
6. In the Account name section, enter your full e-mail address Enter your e-mail password Leave “Log on using Secure Password Authentication” unticked Click Next 7. Click Finish, then Close. You have now completed setting up your mailbox and are ready to start sending and receiving e-mail! Outlook 1. Click Tools, then E-mail Accounts 2. Select Add new e-mail account and click Next 3. Select POP3 and click Next 4. Under User Information, type in your name, and your e-mail address 5.
Checking Your Usage To check your usage, log onto “My Account” at virginbroadband.com.au and select “My Broadband Usage”. Troubleshooting Symptom Possible Cause Possible Solution No Active LED on USB Modem USB Modem is not connected To a working USB port Check if the USB Modem is well Plugged into the USB Port or check the connection of the cable if you are using this. Perhaps try another USB port.
Detailed Technical Specifications - - - V2.0 HSDPA/ UMTS Air Interface: • Triple-band WCDMA 850/ 1900/ 2100 MHz for USB Modem • Single Band WCDMA 2100 MHz for icon • UMTS: 384 Kbps in downlink, 384 Kbps in uplink • HSDPA: 7.2 Mbps in downlink, 384 Kbps in uplink • Dual Antenna Receiver diversity (on 2100 MHz): Only for USB Modem • 3GPP FDD Compliant, up to 7.
