Instruction manual

ACU-1000 Operations Manual
Interoperability Now 2-23
2.10.3 Request for Creation of New Cable Designs
If a customer would like to request that Raytheon create a new cable design, below is a list of
the basic steps in the process.
• Contact Customer Service [phone] with a request for a new cable design.
• Be prepared to furnish the target radio and one other radio (portable or mobile) that can
communicate with it.
• The target radios must be set up and tuned so that they communicate out of the box.
• All accessories, a full service manual, programming instructions, and a programming
box with proper cables must be supplied.
• If target radio is a satellite phone, the phone must be commissioned, tested, and ready
for use.
• Type of cable required (ACU-2000IP, ACU-1000, ACU-T, or Radio Tray) and
application.
• Permission to open the radio to modify or program as required.
• Technical customer contact person with phone numbers.
• List of materials and equipment supplied.
• Contact Customer Service at [phone] for an RMA# prior to shipping any
material or radios.
• Raytheon will do the following:
o Design the interface cable
o Determine any radio and programming changes.
o Optimize the Interface module setup.
o Draw a cable schematic.
o Prepare a detailed Application Note that describes the optimal settings.
o Add the new cable and Application Note to the Interface Cable Database.