Product specifications

111
Troubleshooting
The Keyboard is too hard to
use.
1. Try selecting the larger keyboard. Tap Settings > Input.
2. Check third party software or hardware solutions.
3. Learn a different input technique. There are 4 to choose
from.
My recording quality is not
very good.
The default sampling frequency has been set at 22KHz. This
bandwidth can be altered to improve quality, but doing this
will use more memory. Tap Settings > Input > Options.
Select a higher frequency from the voice recording drop-
down menu
My better quality recording
doesn’t work in the calendar
or tasks.
To conserve memory, the calendar and tasks applications can
only support a sampling frequency of up to 8KHz
My unit turns on whenever I
insert or remove a CF slot
device.
This is a requirement for Pocket PC PDA devices and is
normal.
Active Sync is invoked
whenever I plug a serial cable
into the unit.
Make sure that you disable the “synchronization when
cradled” option in the ActiveSync Tools menu.
I can’t transfer data to or
receive data from a Palm
device.
Peacemaker is a cross platform, infrared transfer utility for
handheld devices. More information can be found at
http://www.conduits.com/ce/peacemaker
My WayPoint
tm
unit will not
turn on when disconnected
from power.
The battery is probably not charged enough. Try charging
longer.
My battery runs down too
fast.
1. Running CPU intensive tasks.
2. Backlight set too high.
3. Device plugged into CF slot taking power.
4. Older battery may be getting weak and needs to be
replaced.
My Unit runs too slow. 1. Too many applications are running – stop a few of
them. Settings > System > Memory
2. Low on memory – Either too many applications
running or too many are installed in RAM. Settings >
System > Remove Programs.
New Driver just installed is
not recognized.
Try a software reset.
Problem Possible Cause/Solution