Product specifications

110
Chapter
11
Troubleshooting
Should you have trouble with your unit the following tables may be able to help. Note that
solutions for problems using the Map Loader are found at
“Problem Resolution” on page 87. If
you are unable to resolve the problem call 1-800-605-8198 for help.
PDA Problems
Problem Possible Cause/Solution
My unit won’t turn on. 1. Make sure the master power switch under the battery is
on.
2. Make sure the battery is in place and the cover is close
tight.
3. Make sure the battery is right side up. the connectors in
the upper right corner of the battery must contact the
connections on the PDA.
4. Make sure the battery is charged. Plug the unit into AC.
My clock reset to 12:00, 1st
January 2004
This is caused by a complete power failure / hardware
reset.The GPS will automatically set the correct time.
I can’t tap the right place on
the screen with my stylus?
You probably need to recalibrate your screen. Use Settings >
System > Screen.
The screen is too bright /
dim.
The screen backlight brightness is adjustable. Settings >
System > Backlight
The power light is flashing
from red to green to off.
This indicates a really low battery condition. Recharge the unit
for several hours. If this persists you may need a new battery.
Poor quality sound when
playing music through the
internal speaker.
The playback is distorted when the volume is set too high.
The internal speaker is not designed for high fidelity, use
headphones.