User's Manual
Table Of Contents
- 1 Introduction 1
- Basic Operations
- Client Applications
- Local Services
- Configuration Panel
- Security
- Technical Support
- Troubleshooting
- Cannot connect to a paired device:
- Cannot discover services on an un-paired remote device:
- Dial-up Networking service does not start:
- How do I determine the Bluetooth Device Address (BDA) of my hardware device?
- How do I determine the version number of the Bluetooth Specification that the Host Controller Interface (HCI) complies with?
- How do I determine the version number of the Link Manager Protocol (LMP)?
- How do I find information about the Bluetooth hardware attached to my computer?
- How do I test a Network Access connection?
- Why do I get an Unknown Port message when I attempt to use a Bluetooth Serial Port?
- Glossary
BTW Configuration & User’s Guide Technical Support
April 5, 2002 WIDCOMM
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7 Technical Support
WIDCOMM customers are issued a user name and password so that they may use on-line
technical support. If you do not have a customer support user name and password contact
mailto:customerservice@widcomm.com
.
To contact WIDCOMM technical support
1. Go to the WIDCOMM home page on the World Wide Web and click Support.
2. On the Support page click the BTW entry that is appropriate for your version of
BTW.
3. On the Technical Support page under BTW, click "Enter Password Protected
Area."
4. Enter your technical support user name and password and click the Submit
button.
5. Select from the options on the support page.
If you are filling out a bug report or requesting technical assistance, please provide as
much information as possible on the form.