User's Manual

Table Of Contents
Troubleshooting 25
Troubleshooting
If you are unable to connect your headset and mobile phone, please try the following:
Ensure your headset is turned off and is properly charged.
Ensure the headset is paired with your mobile phone.
Ensure your mobile phone's Bluetooth feature is activated. Please refer to your mobile phone user
guide for specific instruction.
Ensure the headset is within a 10 meter range of your mobile headset and there are no obstructions,
such as walls or other electronic devices in between.
If the above steps do not solve your problem, please recharge the headset and remove your mobile
phone battery for a short time.