Troubleshooting guide

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ChooseIt! Maker 2
4. I would like to remove the software but don’t know how.
There are two ways to remove programs:
a) Go to the Windows Start menu. Click Settings and then Control Panel.
Double-click on ‘Add or Remove Programs’. This will bring up a window
showing all software installed on your computer:
Click on the Change/Remove button and follow the prompts to remove the software.
b) Not all software appears in Add/Remove programs. If your software does not, follow
these steps:
• Open ‘My Computer (see Question 1).
• Double-click on the C drive.
• Double-click on the Inclusive folder.
• Highlight the folder with the software you want to remove and press ‘Delete’.
5. When I run the program, my screen goes black, or only some of the program is
displayed on the screen. (Windows only.)
This problem is sometimes caused by the program trying to ll your computer screen. It is
usually solved by installing the correct software drivers for your monitor. If this can’t be done,
there is a way to prevent the program from trying to ll up your screen.
a) Click the right mouse button on the program icon on the Desktop. This will make a pop-up
menu appear.
b) Click the left mouse button on Properties at the bottom of the pop-up menu. This will make
the following window appear: