Installation manual

Step 8. If you have tried to follow the PC Software Installation section and still

have one of the device drivers missing go to Windows “Start”,

“Settings”, “Control Panel” and then double click on the “Add New

Hardware” icon.

Step 9. Follow the instructions on the “Add New Hardware” Wizard.

Reason 2: Your CD Recorder is not powered on or the USB cable is not

connected properly.

Step 1. Verify that you have securely fastened the power cable connectors on

the Que! USB Drive and on the power adapter block.

Step 2. Check to confirm that the power switch on the back of your Que! USB

Drive is ON and the green LEDs on both the power adapter and on the

front bezel of the Que! USB Drive (below the eject button) are lit. If the

green light on the power adapter is flashing, the power supply is bad.

Refer to “Getting It All Set Up” section of the installation manual for

instructions on how to connect the USB cable.

Step 3. Verify that you have securely fastened the USB cable connector to your

Que! USB Drive and the USB port on the back of your PC. Refer to the

“Getting It All Set Up” section of the installation manual for instructions on

how to connect the USB cable.

Step 4. If the problem persists, reset the power on the Que! USB Drive by turning

it off and back on. When you do this the LED on the front of the drive

should blink green.

PC Troubleshooting