Installation manual

Please Note:

• Most CD-Audio players will not recognize CD-RW media.

• You need 4X certified media to write at 4X speed.

Problem 1: The Que! USB Drive disc tray will not open.

Reason 1: The USB device drivers were not installed or not properly installed.

Step 1. Refer to Part 4 of the PC software installation section of this manual for

the step by step USB drivers installation.

Step 2. Click on the Windows “Start” button (usually located at the bottom left of

the screen).

Step 3. Select “ S e t t i n g s ” then the ”Control Panel” option from the displayed menu.

Step 4. Double click on the “System” icon. The “System Properties window” will

pop up.

Step 5. The “System Properties Window” will pop up. Click on the “Device

Manager” tab. You should now see a complete alphabetical list of all the

peripherals that interface with your CPU.

Step 6. Double click on the “CDROM” item. This will give a list of all the devices

that are recognized by the operating system as a CD-ROM drive. The

Que! USB Drive is recognized as “Mitsumi CR-4804TE.” Verify that the

Mitsumi CR-4804TE are one of the drives recognized as a CD-ROM

device.

Step 7. If the Que! USB Drive is not recognized, scroll down and double click on

t h e “Universal serial bus controller” listing. Verify that you have the

following 3 device drivers:

Brand xxxxxxx PCI to USB Universal Host Controller

Que! USB Drive USB

USB Root Hub

(xxxxxxx represents the name of the device driver, which

varies from one system to another)

PC Troubleshooting