Installation manual

Reason 4: The Toast software was not installed or you may have had the

drive off when launching the Toast software.

Step 1. Open the Toast application and click on the “SEARCH” button on the

right hand side of the main Toast screen. This will scan the USB bus

and identify your drive.

Reason 5: You may have upgraded from an earlier version of Toast such as

3.8 or 3.8.2 and did not remove the old extensions.

Step 1. If you have upgraded Toast from 3.8 or 3.8.2 you need to delete the

extensions that were used with those versions of Toast. The names of

the extensions are “Que! USB Support” and Que USB Driver.

Step 2. Delete those extensions by going to the hard drive icon, on your desk

top, and double clicking on it double click on the system folder, and then

double click on the Extensions folder and throw the two extensions into

the trash.

Step 3. Restart your system.

Reason 6: You may have upgraded your Toast software to a Deluxe version

such as 4.0X Deluxe

Step 1. If you have upgraded from Toast 3.8 or 3.8.2 follw the instructions listed

in Reason 5 and then go to step 2.

Step 2. Launch your Deluxe version of Toast; Go to the “internet” menu and

select “Web check up”. This will bring you to the Adaptec web site with

the extension that you need to support the QPS Que! USB Drive.

Step 3. If you have purchased a Deluxe version of the software you should

contact Adaptec for support of the software

Mac Troubleshooting