User manual

32 03/2013-00
KNX | InSideControl App/HD App
InSideControl App / HD App
Warning notifications and error messages
Warning notifications and error mes-
sages
This chapter outlines the error messages and instructions for rectifying them.
WLAN connection error
The portable device is not connected to a wireless network.
Rectifying the error:
1 Acknowledge the message.
2 Check the settings of your device and wireless network.
Remote access error
A remote access to the IP gateway could not be established.
Rectifying the error:
1 Acknowledge the message.
2 Contact the service provider that set up the remote access.
IP gateway error
A connection to the IP gateway could not be established.
Rectifying the error:
1 Acknowledge the message.
2 Wait two minutes before attempting to establish the connection again.
3 Check whether ve portable devices are already connected to an IP gateway. Disconnect
one of the other connections before attempting to establish a connection again.
KNX connection disconnected
The connection between the portable device and the IP gateway has been disconnected.
To restore the connection:
1 Tap on Retry.
To not restore the connection:
1 Tap on No, thanks.
2 If this error persists, check your network installation settings.
Format of the MAC address is invalid
The MAC address provided does not correspond to the format of a MAC address.
To rectify the error:
1 Acknowledge the message.
2 Enter the correct MAC address.