Mitsubishi Electric Europe, B.V. Instruction manual Version 2.6.1 Rev 1.
End User Software License Agreement Mitsubishi Electric Corporation as original development company reserves all intellectual property rights to this Software for Nethunter and its associated Instruction Manual. Mitsubishi Electric Corporation grants user a limited nonexclusive license and the right under this Agreement to use this Software.
Instruction manual 3 Table of contents 1 2 Introduction ................................................................................................................................................................. 5 Nethunter basics .......................................................................................................................................................... 6 2.1 Definitions ..................................................................................................
3.10.6.1 Getting and releasing control................................................................................................................. 57 3.10.6.2 Adding new devices ................................................................................................................................ 57 3.10.6.2.1 DVR ................................................................................................................................................... 58 3.10.6.2.
Instruction manual 1 5 Introduction Since some time ago the CCTV market is in a technological changing process. CCTV systems have been based and nowadays are based on Digital Video Recorders, DVRs, with analogue cameras. Although the analogue cameras and DVRs are covering most of the market, there is a migration process to IP CCTV systems.
2 Nethunter basics Nethunter is an essential single-server video system managing IP cameras, NVR and Mitsubishi DVR, including full-featured remote access. Nethunter combines the CCTV knowledge of Mitsubishi with a new design focused on usability, making it an easy tool that mixes installation of IP and analogue Mitsubishi systems. Nethunter contains for the Mitsubishi IP cameras; such as camera control, motion detection (HW), intelligent PTZ and archiving to local drive.
Instruction manual 7 Nethunter Multiserver Monitor This component is intended to monitor scenarios with more than one NHServer. Apart from device status, users can set event classification in order to be notified when specific events are received. Netunter control panel Startup application that helps managing Nethunter applications and services in terms of startup and shutdown. 2.2 Main Nethunter modules logo & icons Control panel: Server: Client: NVVR: Multiserver Monitor: 2.
IP Cameras and IP Encoders IP camera/device NM-C110 NM-C130FD NM-C150SD NM-VS100 IPE100 IPE1100/IPE1100M IPE4100 IPE4500 IPE5500 NVC1000 NVC-4000L NVC-4000 NVC-4000-R12 NVC-4000-R40 IPE3500 IPE3500M IPE6500 IPE1202HD IPN1202HD-5241 Smartec STC-IPX3060A series Smartec STC-IPX2050A Smartec STC-IPX3560A series Smartec STC-IPX3980A Smartec STC-IPX3905A Series Smartec STS-IPTX161 Smartec STS-IPTX181 Smartec STC-IPMX3092A Series Smartec STC-IPX3905A Axis 209MFD Axis 210A Axis 211M Axis 215 PTZ Axis P1343 Axi
Instruction manual Axis Q1755 Axis P3301 Axis P3304 Axis P3343 Axis P3344 Axis M3203 Axis M3204 Axis Q6032-E CBC GANZ ZN-NH11VPE CBC GANZ ZN-NHW11VPE CBC GANZ ZN-NH21VE CBC GANZ ZN-D100VE CBC GANZ ZN-DNT350VPE CBC GANZ ZN-DWNT350VPE CBC GANZ ZN-S100V CBC GANZ ZN-S1000VE Sanyo VCC-HD5400P 9 2 megapixel resolution, day and night camera with POE H264, domo and POE One megapixel ,H264 and domo Day and night camera with POE One megapixel resolution, day and night camera with POE H264, domo and POE One megapix
System architecture overview Nethunter architecture is scalable and fully flexible, adjusted to any surveillance and video analysis business needs. Nethunter supports multiple clients, multiple DVR, NVR, NVVR and IP camera devices, plus other connected modules including display wall and multiple monitor capabilities.
Instruction manual 11 The module Multiserver Monitor allows an upper administration layer. Its purpose is to monitor several NHServers on the network.
On the following diagram, Nethunter is configured on a typical distributed installation with different network configuration options. Through the blue analog BNC connections analog cameras & devices are connected to a DVR or to a IP encoder device. The red ones are the IP network (LAN & good bandwidth networks) Finally the orange dotted line stands for an interrupted line and low bandwidth connection.
Instruction manual 2.4 2.4.1 13 First steps Nethunter installation First of all be sure that the Windows® user has all Administrator permissions. There are some components that require administrative permissions. Run the Mitsubishi Nethunter installer. It is a self extraction file that includes all the required modules and applications.
An icon will appear for NVVR and another one for the Server. In case of using Windows® Vista™ or Windows® 7, the icons will only appear starting the software in “process mode” (through control panel). Nethunter Server This is the Nethunter core application that grants the different Nethunter clients to connect to it by concentrating all the application settings, devices connectivity (IP, DVR …) This is the centralized management software that connects clients with devices.
Instruction manual 15 Network considerations: Nethunter is composed by different components that can run in different computers. You can refer to the following table to see which connectivity options you have for your network configuration, and which ones will be the recommended scenarios on your network.
2.4.3 Licensing options & registration Nethunter is provided by default with a free basic license that allows connecting one IP camera for local recording, one DVR and unlimited NVRs. The software can be used with all its functionalities: devices management (DVR, NVR, and NVVR), multiple client pc, multiple displays, recording, downloading and exporting video, alarms management, etc…Not licensed devices will be shown as “Not licensed” in Monitor.
Instruction manual 2.4.4 17 Devices configuration Date and time All the system information is normally based to the operating system date and time. The DVR and NVR devices also include an internal clock and calendar that help the DVR scheduled tasks to run according the defined periods, and all the recorded video & events will be marked with this timestamp to let Nethunter viewers be able to manage/view/search it as appropriate.
On the other hand in the case of big installations it is recommended to use multiple network cards to diversify the traffic, isolate the recording flow from the display network consumption, or simply to increase the amount of supported cameras. Nethunter server is just a video proxy and central settings database, which simplifies the connectivity of multiple clients to multiple devices. The Nethunter server is forwarding video between the devices and the clients.
Instruction manual 3 19 Nethunter client functionalities 3.1 Login to Nethunter When starting Nethunter client you must enter a Username and Password to enter the system. Each user can have different permissions in the application (see “users” section on settings chapter for more details). The Nethunter server field allows you to connect, inserting the correct IP address, to a local or remote Nethunter server.
Top Banner Area that displays the Nethunter logo, selected window name and the maximization & minimization buttons. These buttons allow to switch between “Normal” screen mode and “Windows® minimized” or an “Enlarged” mode that resizes the work area to fit the full screen size.
Instruction manual 21 Client PC local date/time is displayed. This date does not necessarily match the server date or your devices date. Date mismatches are acceptable in regionally distributed systems where the server is located in a different time region than the clients. WARNING It is highly recommended that the system date of all your components is correctly adjusted. All the events generated by each device (including the server or the NVVR) will be stored with each machine or device local time.
3.3 3.3.1 Navigation components & toolbars Explorer This component displays a navigation structure used in all the application to browse the different devices on the “logical” surveillance organization (the explorer structure is defined at the settings screen). This structure will show different icons for devices, structure elements, maps, etc. and will be filtered depending on each screen or functionality.
Instruction manual 3.3.3 23 Splits Selectable splits template for viewing video on the working area. The splits list is configured through the settings screen and is fully customizable by the administrator. This is considered a server component and any change will be visible for all the system users. 3.3.4 Views When a split is configured with cameras inside of it, it can be saved as a predefined “View”. You can create as many views as you need, and also see views that others created on the system.
3.4 System monitor Currently-connected devices are listed showing their status. From this view, the system connectivity health is immediately displayed and monitored. When a device is disconnected, the status text will be displayed in red text to make it easier to be identified. The devices list is filtered by the left explorer hierarchy tree. After selecting a branch, the right side devices will be immediately filtered.
Instruction manual 25
3.4.1 Context menu (right mouse button) A context menu is shown by clicking the right-button on any device in the list. The available options are: 3.4.2 Remote control. Users can control dvr functions remotely. When this option is selected , the dvr front panel will be shown in the bottom of the screen and manual interaction will be possible as if you were in front of it. Only available on dvrs. Restart IP camera. The selected IP camera is restarted. Only available on IP cameras.
Instruction manual 27 3.5 Live This screen allows watching live video images (in real time) from any camera connected to the system. By some easy steps the splits working area can be populated with cameras. Some of the main functionalities include viewing cameras, “drag & drop” operations between different screen components, explorer navigation and filtering, PTZ control, maps navigation, create personalized views or choose existing views and splits layout selection.
3.5.2 Original aspect ratio. Images are shown with their original aspect ratio. If unchecked, the images are streched to the splits aspect ratio. By default, on dvrs this setting is unchecked and on ip cameras is checked. Rotate 90 degrees : Images are rotated 90 positive degrees in the clock-wise direction. This command is disabled when the image is zoomed in. In that case, a complete zoom out must be carried out in order to rotate. Download. Opens the quick downloads window.
Instruction manual 29 Maps are user’s images that must be set up from the settings screens. The supported image files are: BMP, GIF, JPEG, PNG, TIFF, WMF and RLE. A map is placed in the folder that is selected in the moment of creating a map. It’s necessary to click on the map to use it in the Live screen. A map can be resized, zoomed-in and out, or adjusted to fit the screen. The map area can be resized or closed by the user.
In order to open the listen channel, users must select the option “Listen camera” in the Live context menu. When users don’t want to listen audio anymore, the “Stop listen” option must be selected. Refer to the specific device installation guide for getting the technical knowledge about how the audio connections to the camera must be wired. On IPE devices, the audio settings must be configured at 16 kHz and the codec must be the “uLaw”. Moreover, the listen and talk options must be checked.
Instruction manual 31 3.5.6.1 Icons when broadcasting audio When any IP camera is broadcasting audio, it’s possible to show icons warning users about it. Beside them, the name of the camera is shown. In order to enable it, the value of an internal parameter has to be set to “True”. To do so, follow the next steps : 1 – Stop NHClient 2 – Open the file NHIPclient.exe.Config by using any text editor.
3.6 Playback This section is used to play recorded video from any device (IP cameras in an NVVR, DVR or NVR). The screen layout is almost identical to the live one, with the capability to configure the splits layout and also to “drag & drop” cameras from the Explorer structure. You can “drag & drop” multiple cameras from different DVR and also IP cameras. Also, Nethunter allows multiple cameras playback simultaneously.
Instruction manual 33 Download. Opens the quick downloads window. Read the “Quick downloads” section for more info. This option can be enable or disable by using NH user rights. Reconnect DVR. Only available in Live. Disconnect DVR. Only available in Live. Restart IP camera. Only available in Live. Reset split. Only available in Live.
3.6.2 Search & play controls The Playback control allows searching, zooming the playback time frame, navigating and playing forward and backwards any recorded video. The top level button controls are the same as a standard video or media player to allow seeking the video up to the beginning or to the end of all the recorded periods. Fast forward and backward are available too. Each device offers a different maximum speed.
Instruction manual 3.6.3 35 DVR Speed adjustment In case of playing DVR recorded video, you can change the playback speed at your convenience by moving the slide bar. Depending on the DVR model, network speed and Nethunter playback layout and configuration, the video may play faster than real-time. 3.6.4 Digital zoom It’s possible to perform digital zoom on Playback images. Firstly, click on the area you want to zoom.
3.7 Scheduling Scheduling screen is used to program two different types of tasks in the Nethunter server. The scheduled tasks will be based on Nethunter server time activity. It is important to know that these downloads are scheduled at Client PC level. Each PC could have different scheduled downloads to execute. 3.7.1 Downloads (New download) Download recorded video between two different dates to a local file. It is possible to download different cameras from different devices.
Instruction manual 37 NOTE If NHClient is closed abnormally and a download task is being peformed, once NHClient is restarted the task will resume from the beginning. If NHClient is closed properly and a native format download task is being performed, once NHClient is restarted the task will resume from the last downloaded time. However, a non-native download will resume from the beginning.
3.7.3 Scheduled tasks list content On the right hand there is a list of scheduled tasks. Each task has an entry on that list showing its main execution parameters and status. The schedule possible statuses are the following ones: ”Stopped”: means that it is not yet executed (for the first time) or that it will be re-executed again since it is a periodical execution. Check the “Next execution” date to know when it will be executed for the next time.
Instruction manual 3.7.5 39 The download scheduling component In the case of a new download schedule, this other component is displayed (similar to the previous one) but with different behavior: 1. Choose the execution type (single or multiple). 2. Assign a task name to identify the task on the tasks list. 3. Type a duration time for the export in seconds or minutes. 4. Choose the date or week days and time that the execution will take place (depends on execution type). 5.
3.7.6 Scheduling examples Example 1: Single download th We would like to download 10 minutes from November 4 , at 00:00h from an IP camera. Example 2: Multiple download Download video periodically. The downloaded video will be on Monday and Friday, starting at 12:00 am and will export 10 minutes of video for an IP camera. Example 3: Multiple download for one day before Download video periodically. Each Monday morning we want to export the Sunday video from 11:00h to 11:10h.
Instruction manual WARNING - It’s not possible to watch playback images from a device that any of its cameras is being downloaded. The Download period (start and finish) must be within the recording period otherwise will not download any video. - Downloads with output frames per seconds below one might fail. In this case, please set one or higher or schedule a native format download.
3.8 Downloads A list of already-executed download tasks will appear on this screen. All the download tasks will be programmed from the Scheduling menu option (see previous section). The list of downloaded video appears in the working area. Each video has a brief description on the status field, showing the downloaded video content. In a schedule with more than one camera, if any of its cameras has no video in the period, the camera won’t appear in the list.
Instruction manual 3.8.2 43 Nethunter exports viewer Once a video is exported, a small application called “Viewer.exe” will also be recorded on the destination device. This application will show the export name and description, the exported period, and a list of all the exported cameras with its corresponding recorded video information (date, time and camera name). On the other hand, this is the utility that will allow you to check whether the exported video was modified or not.
3.8.4 Quick downloads This option makes easier to schedule a download. It’s launched from the context menu in Live or Playback whenever the user has rights to do it. After clicking the Start button, that download will be inserted in the Scheduling list, waiting for its turn. 3.
Instruction manual 45 It is possible to filter events by its different parameters: Devices explorer: You can select just one device, all the devices on a certain tree folder or choose to view the events of the full tree structure. Dates: Through the top filter it is possible to choose the Start and End date of the events that you want to display on the working area. Column titles: On the other hand it is possible to order the events list just pressing a column title.
Export Exporting data will generate a comma separated values file with “csv” extension including all the events filtered on the screen. This file could be imported into multiple applications, including Microsoft® Excel. The exported file includes all the events information plus the related metadata.
Instruction manual 47 - RecordingModeChangedManual - RecordingModeChangedSchedule DVR / NV100 - All events associated with a camera. 3.9.1 Context menu (right mouse button) By clicking right mouse button on the playback split, a menu is shown with the same options as in Playback. 3.9.2 Real-time events (RT events) In this panel, we can see the events received by Nethunter in real-time.
3.10 Settings The following menu options are available on the settings screen as a tabbed menu options. General settings This option has some general configuration parameters that will affect your client behavior, device parameters and aesthetic options. Users Nethunter users and permissions maintenance. Splits Administer the splits configuration and create your own splits layouts attending to your needs.
Instruction manual 3.10.1 49 General The following options are available from the General settings: Language Choose the language you would like to use on your Nethunter client PC. Delete events older than This parameter deletes those previously retrieved events, older than the specified days. DVR decompression size This parameter is used to tune the CPU usage on your client while decompressing JPEG2000/Wavelet DVR images.
When this check is selected, camera name will be displayed in the opposite side of the splits and other extra information will be shown in the upper side. Text resize factor Users can adjust text size by means of it. The more on the right side, the bigger the text will be shown. Joystick device Users can select between two Joystick devices: CH products IP Desktop USB joystick: Driver to maximize the CH Joysticks functionality.
Instruction manual 51 The “Manual connections” permission enables or disables the options “Restart IP camera”, “Connect DVR”, “Disconnect DVR”, “Connect all DVRs” and “Disconnect all DVRs” in the pop-up menu in Monitor. A user without this permission will not be able to perform all these actions. The “Save views” permission enables or disables to save/modify views in Live. The “Delete views” permission enables or disables to delete views in Live.
For each day of the week, it’s possible to set in what periods the real-time events will be received. There are two possible actions : Edit the periods for that day. When clicked, the following window is shown : The field “From” is the start time of the period. The format is hh:mm. Once the focus was set on it, the field must be filled. The seconds are set to 0 and can’t be changed. The field “To” is the end time of the period. The format is hh:mm.
Instruction manual WARNING After confirming the disabled periods in the “Real-time events disabled periods” form, you have to click on the “Save” button in the Users settings to record the changes.
3.10.3 Splits Nethunter comes with a complete set of split layouts available to use in live or playback screens, but it is also possible to modify the existing ones or create new ones depending on operator needs. The right panel is a splits editor where you “drag & drop” split cells of different sizes. To create a new split , click on “New” ,provide a name and choose one of the existing layouts.
Instruction manual 3.10.4 55 Explorer tree (groups/folders) Nethunter offers a navigation component that will be visible on the main screens. This component is configured through the “Groups/folders” option and also is visible as an “explorer” on Nethunter screens After Nethunter installation, only one node will be visible on this structure: “NethunterIP”. You can change the name and description of any node on the tree by selecting it and pressing “Save” button after changes.
3.10.5 Maps The maps configuration option gives the operator all the flexibility to navigate between maps in any direction, including recursive flows. This option allows adding cameras into a map with a simple “drag & drop” operation. It is also possible to change the camera icon orientation to adjust the picture to actual installation layout. It is possible to create maps at any browser level. Just select one browser level and press the “New” button.
Instruction manual 3.10.6 57 Devices This section is aimed to add and remove devices, and change local device settings. These settings are stored on the NHServer database and are used by NHServer to manage the devices. On the other hand, the settings shown in Remote configuration (see the next section) are stored on each device and are used by each device for internal purposes. 3.10.6.1 Getting and releasing control Nethunter architecture allows multiple clients connections to a common server.
3.10.6.2.1 DVR Some of the configuration parameters may differ between DVR models. Please, check the DVR users guide to clarify any parameter question or functionality behavior. Field Description IP address STEP1 Name Disabled Neither type the new device IP address without spaces nor left side zeros. (correct: 192.168.0.10, incorrect: 192.168.000.010) Camera descriptive name (up to 50 characters maximum) Check this option to disable the camera temporarily. Port Type your DVR port.
Instruction manual 3.10.6.2.2 59 Nethunter Recorder (NVVR) + IP Cameras Users can discover NVVRs on the network or fill in the connection data manually. By pressing the button “Discover”, the system automatically discovers the available NVVR devices in the network. In the following screen there’s an example with some NVVRs found in the same network. In order to add a NVVR, click on it and then press “Select”.
The second step is started when users click on the button “Next” on the first step. The following screen is shown. The following parameters have to be filled in. Field Description Check status interval Select the time interval between status check (3-99 sec.). By default 3. Live Bandwidth (kbps) Maximum output live bandwidth allowed between the NVVR and the NHServer. This value can be configured for each NHServer connected to the NVVR. By default 0 (unlimited).
Instruction manual 61 Camera added preview Cameras list Add manually option (show another window) Show new cameras option Camera Settings (New or added cam. options) Camera Web access Options Show new cameras Add camera manually NVVR Cameras Camera Settings Description Checking this option, makes the system auto-discover all the IP cameras and IP encoders connected to the network. This option is used to add an IP camera manually. (see screen below) The IP Camera list.
WARNING If the IP address is changed at the same time that the camera is added to the system, the process may fail. In that case, Nethunter will prompt a message and the “Show new cameras” option must be executed again and the IP camera added again. This time it will have the IP already changed. When a new camera is added, if the ip address is changed,a “ping” network command is performed to the new ip address for checking the status. If the ip camera does not reply , the NVVR will not add it.
Instruction manual 63 The camera to be replaced must be selected in this screen. New camera selected Replace button 3.10.6.2.3 NV100E Users can discover NVVRs on the network or fill in the connection data manually. By pressing the button “Discover”, the system automatically discovers the available NV100E devices in the network. In the following screen there’s an example with one NV100E found in the same network. In order to add the found NV100E, click on it and then press “Select”.
the fields to fill when we creating a NV100E device are shown in the table below : Field Description IP address Name STEP 2 STEP 1 Disabled Neither type the new NV100E IP address without spaces nor left side zeros. (correct: 192.168.0.10, incorrect: 192.168.000.010) Name of the NV100E Check this option to disable the NV100E. Port Type your NV100E port. By default it is 80 for all NV100E. Do not change this parameter unless your distributor tells you to do so. User NV100E administrator username.
Instruction manual 65 Options Description Show new cameras This option is used to auto-discover all the IP cameras added to NVVR with the Live video proxy checkbox enabled. Channel This option is used to select the channel that will record the camera on the NV100 (between one and 16) Stream number This option is used to select the video stream from the camera that you want to record (only available in UDPTech, Smartec and AXIS cameras).
3.10.7 Remote configuration Managing devices remotely from a client helps to configure any device with a centralized interface and a unique PC. Nethunter architecture does not allow the clients to have any direct interaction with final devices. Remote configuration allows you to load and save each device settings from any client with few simple steps. Each device will display different parameters on this section. Please, refer to each device manual to understand all its available parameters.
Instruction manual 67 3.10.8.2 Events and categories In this tab, end-users set the category for every event of each device. After clicking on any device, its available events will be shown in the list. After clicking on the event, the category is allowed to be clicked. When changed the category, the button “Save changes” will become available. Multiselection is possible in the event list so it’s easy to apply the same category to many events.
3.10.9 Users’ permissions for devices Administrators can grant or deny access to devices according to the logged user. In order to proceed, select the device on the left tree and check/uncheck the users to grant/deny them access. Optionally, if a recorder was selected, permissions can be propagated to all the cameras in the recorder or to all the devices in the system. Finally, click on the button “Save changes.
Instruction manual 69 Remote configuration : On the devices tree, the logged user will only see the granted recorders and those whose cameras are granted. Real-time events Only the events coming from granted devices to the logged user are shown. Only the granted cameras to the logged user are shown. Groups / folders information (read more here) Only the granted recorders / cameras to the logged user are shown. NOTE The user “admin” is not shown on the users’ list.
4 Nethunter server functionalities Nethunter server (NHServer) offers some important management functionalities. Its options are shown when moving the mouse over the tray icon. WARNING Some Windows® versions don’t show any tray icon for applications started as a service. If that’s your case, stop NHServer and start it as a process from Control Panel. The option “Show” opens a window showing NHServer logs, only when the tracing setting is enabled.
Instruction manual 5 71 Nethunter recorder setup (NVVR) 5.1 Nethunter recorder (NVVR) start-up Nethunter recorder (NVVR) is a Windows® process that can be started manually with the Nethunter control panel. The referenced recorder application is located by default in: C:\Program Files\ Nethunter\NVVR\NHIPnvvr.exe WARNING - Two cameras cannot have the same IP address even if they are in two different NVVRs that are configured in the same Server.
5.3 General NVVR configuration In this section we can configure all NVVR fields. See the table below for detailed information. Option NVVR Name Recording path Recording disk size Description This field is the name that any server will see when discovering new NVVRs. Path where NVVR recordings are stored. Amount of maximum disk space desired for IP cameras recordings. If this value is reduced, all the data exceeding the new size will be deleted instantly.
Instruction manual 5.4 73 NVVR alarms configuration In this section we can configure NVVR Alarms. The main window of the “Alarms” tab in NVVR Remote configuration screen displays a list with all the created alarms in the NVVR. The alarms list contains generic information for each alarm in the NVVR (if the alarm is enabled, the rule name, last update date and which user modified the rule the last time).
Input events IP cameras list with its supported functionality (Relays, Motion Detection, Video analysis events, etc.) The input events depend on the Camera available features. NOTE If more than one “input events” is selected in a rule, all the selected “input events” have to happen at the same time to trigger the output actions. The VCA input events apply to all the zones in the camera. It’s not possible to specify an alarm on a concrete zone.
Instruction manual 5.5 75 NVVR scheduling configuration In this section we can configure NVVR Scheduled tasks. The main window of the “Scheduling” tab in NVVR Remote configuration screen displays a list with all the created schedules in the NVVR. The schedules list contains generic information for each schedule in the NVVR (if the schedule is enabled, the schedule name, schedule activation period, number of cameras, schedule period, last update and which user modified the schedule the last time).
5.6 IP recording disk space calculation The following information is useful to calculate the amount of disk space necessary for your installation. This table is based in one IP camera in movement, recording in continuous mode with different parameters that may affect the compression and disk space.
Instruction manual 77 SystemShutdown (SYS-02) System event Information about the system. SystemStart (SYS-03) System event Information about the system. SystemStop (SYS-04) System event Information about the system. SystemSettingsChanged (SYS-05) System event Name of the configuration parameter and its new value. CameraAdded (CAM-01) Camera event IP address and port of the NVVR that performed this action.
Please try again later. The camera can be pinged but there has been a problem with the RTSP stream. Possible reasons: The video or audio encoding configuration for this camera is not supported. Error NVVR Impossible connect to camera alarms notification channel. Please check if it is enabled on camera. Error NVVR Wrong argument passed to the recorder Error NVVR - The RTSP port is blocked by any firewall or antivirus in the network. - The IP camera is being used by some other software.
Instruction manual Unknown system error 79 Error NVVR Unknown error. It’s very unlikely to appear.
5.8 NVVR additional modules The NVVR device allows additional software to interact with it through its own API. In order to be able to use any additional module, a “Third-party integrators” license is needed.
Instruction manual 6 81 Nethunter Multiserver Monitor This module is able to monitor more than one NHServer. It’s suitable for multiserver architectures. However, it has some limitations so it can’t replace NHClient for the main admin tasks. WARNING At start-up, this module retrieves information from all the registered servers. This operation might last a while. Please, be patient. 6.1 Servers and devices tree All registered servers are shown in the tree on the left.
Instruction manual 6.2 83 Devices information list This list shows devices information such as its server, name, ip address, location in the tree, live status, play status, recording state and the number of real-time events received. It is very similar to the option Monitor in NHClient. The pending events column provides info about the real-time events received for a specific device, but only those configured to be shown on the real-time events panel. It can be set to 0 by double-clicking on it.
6.4.2 Servers NHServers can be added or removed in this tab. Moreover, a list containing all previous added servers is shown. Add new server : A new window is shown where all data for the new server can be updated. Users must fill in a name, the ip and the port. The button “Test connection” will try the connection to that NHServer by using those network parameters. Moreover,a valid NH user/ password must be specified.
Instruction manual 6.4.3 85 Real-time events In this tab, all real-time events settings can be configured. It’s very similar to the option “Real-time events classification” in Settings General in NHClient. The only difference is that the action “Show real-time live video” is not present here. Please, read that section in this manual to get more information. All this configuration is retrieved from the NHServer once the server is added.
7 Appendixes 7.1 DVR resolutions according to the “DVR Decompression Size” parameter DVR MODEL VERY SMALL SMALL MEDIUM LARGE 400 84x137 168x275 337x550 674x550 950/2500 84x142 169x284 339x568 678x568 4509/4516/5000 86x71 173x143 347x286 694x572 304/308/5716/TL4 Does not affect.
Instruction manual 7.2 87 Hardware requirements (IP Cameras system) The table below shows the hardware requirements (only on IP installations) needed for a Nethunter security system. Read it as a general guideline because there are many other aspects to take into consideration as bitrate, fps, if any antivirus is installed on the computer, hard disk performance, number of screens, etc.
Now, we can view a table with the storage capacity necessary for different NVVR configurations (2, 4, 6 … cams and different quality). No. cameras Very High Quality VHQ (4000kbps@D1) High Quality HQ (2500kbps@D1) Medium Quality MQ (1500kbps@VGA) Low Quality LQ (500kbps@CIF) 2 3.3 GB/h 80 GB/day 2.1 GB/h 50 GB/day 1.3 GB/h 30 GB/day 0.4 GB/h 10 GB/day 4 6.6 GB/h 160 GB/day 4.2 GB/h 100 GB/day 2.5 GB/h 60 GB/day 0.8 GB/h 20 GB/day 6 9.9 GB/h 240 GB/day 6.3 GB/h 150 GB/day 3.
Instruction manual 7.3 89 Installation use cases & recommendations Installation type Minimum recommended hardware Small IP/DVR installation Intel Core 2 Duo 1 to 4 IP cameras and/or 1 Mitsubishi DVR 2 Gb RAM Single PC, server + client architecture 10/100 Mbps Network card Medium IP installation Intel Core i5 Up to 16 IP cameras 4 Gb RAM Single PC, server + client architecture ATI graphics card with 256 MB video memory. Standard graphics card with 256 Mb video memory.
7.4 Network requirements.
Instruction manual 91 Installation example B=1500kbps BWUp *=84000kbps Internet BWDown =42000kbps BWDown =50000kbps BWUp **=8000kbps B=1000kbps * Considering 2 remote clients doing live and play of all cameras ** Considering 1 remote client doing live and play of all cameras Installation example Budapest requires 84000kbps of upload speed so that Barcelona and Paris can connect to the installation. The maximum upload speed available in Budapest is 4096Kbps.
8 Notes 8.1 8.1.1 DVR management DVR connection & Nethunter ports limitation Due to memory limitation, NHServer is not able to connect unlimited dvrs. Each dvr model has different memory requirements. Ask for help to your Mitsubishi distributor to manage more than around 100 dvrs. 8.1.2 On-Demand connection & disconnection All the DVR requests that are different from Live are undertaken on-demand when any client requests them.
Instruction manual 8.3 8.3.1 93 Devices IP Camera settings There is one parameter on the IP camera configuration that is not compatible with Nethunter. On the Video settings section, keep the parameter Profile to the default value “Simple Profile” in order to have the system working correctly. If this setting has an incorrect value, the video live, playback and also the recorded video will show reverse jumps during a normal viewing. Just changing this parameter will solve this erratically effect. 8.3.
8.6 NVVR maintenance advices The NVVR is a video recording system. Due to the importance of the stored data, users should follow some steps to keep the system in good conditions : The PC where the NVVR is running mustn’t be closed abruptly. The NVVR process mustn’t be closed abruptly. The hard disk where the video is going to be recorded must have high performance, ideally a RAID configuration.
Instruction manual 95 1 – Stop NHServer 2 – Open the file NHIPserver.exe.config by using any text editor. This file is saved in the NH installation folder 3 – Change the value of the parameter “MitsubishiPortReconnectionManagerEnabled” to “False” 4 – Close and save the file NHIPserver.exe.config 5 – Start NHServer WARNING The file NHIPserver.exe.config is a very important configuration file. If there is any mistake on it, NHServer might stop working. Edit it carefully.
In order to activate it, an internal parameter must be changed. Follow the next steps : 1 – Stop NHClient 2 – Open the file NHIPClient.exe.config by using any text editor. This file is saved in the NH installation folder 3 – Change the value of the parameter “AutoLogOffEnabled” to “True” 4 – Set the period of inactivity (minutes) in the parameter “AutoLogOffTimeout” 5 – Close and save the file NHIPClient.exe.
Instruction manual 97 8.10 Two NVVRs in the same remote site Note : This information is intended to be followed only by advanced technicians. If the NHServer and the NVVRs are installed in the same LAN, no especial configurations are needed. However, if there is a WAN between both modules and there are more than one NVVRs in the same remote site, some special configurations are needed.
