Instruction manual

Page 10 of 10
TSB−12−66−001
IPOD/iPHONE WILL NOT CHARGE WHEN CONNECTED
DICE Electronics
p/n ACC−DOC−125
Scosche
Industries
passPORTr
item − IFWA
Due to a change to the connector of newer generation
iPods and iPhone 3G and 4G, charging will not occur when
they are connected to the dock connector. Adaptors can
be sourced locally or via the Internet that enable them to
be charged when connected to the dock connector.
Two common adaptors are shown at left. Both fit between
the iPod and the dock connector.
MMNA has not tested, and does not endorse, any
aftermarket iPod adaptor. Customers must use their
own resources to determine their needs.
GENERAL TROUBLESHOOTING
After confirming the iPod is compatible and functioning properly, use the following steps to troubleshoot
the customer’s concern.
Concern
Possible Solution
No sound from audio but iPod adapter is
selected on head unit.
D Confirm basic operation procedures have
been met. Toggle the CD button until CD2 is
displayed on the audio display.
D Confirm that headphones or other attachments
have been disconnected from the iPod.
D Confirm the iPod is listed as being compatible.
Unsupported iPods may not function correctly.
D Confirm dip switch settings on the adapter are
correct for the head unit.
D Confirm proper installation and secure wiring
connections of the adapter. Refer to the iPod
adaptor installation instructions. Check for
short/open circuits and damaged wiring.
Cannot select iPod from head unit D Review installation. Confirm all wiring
connections. Confirm adapter is firmly
connected to the head unit.
D Confirm the head unit is compatible with the
adapter. Refer to the list of compatible head
units on pages 3 and 4.
D Confirm proper dip switch settings. Refer to
the list of compatible head units on pages 3
and 4.
D After installation, the unit must be rebooted.
Turn the key to the LOCK position, then turn it
to ACC or ON.
D Complete installation instructions can be found
on the MDL under Parts >> Accessories >>
Parts and Accessories Guide.