Operating instructions

Troubleshooting (cont.)
Problem Possible Solutions For More Information
There's no sound even
when the volume is turned
up.
• Check that the MUTE
button isn't on.
See Remote Control Buti_ons
and Functions in Chapter 1,
which explains the lc,cation
and function of the MUTE
button.
The TV's "Listen to:" setting
may be set to "second audio
program" (S.A.P.).
See Customizing A V
Memory in Chapter 3, Which
explains how to adjust the
"Listen to:" setting.
Check that "Speaker"
function is set to "On."
See Customizing A V
Memoo _in Chapter "3,w:hich
explains how to adjust the
"Speaker" setting.
You forget the code you used
to set the parental lock.
• Use the alternate procedure • See the Appendix,
that doesn't require the use Procedure for Bypas,_ing the
of the code. Parental Lock.
You can't program the TV to
turn on automatically.
• The TV may be locked.
• See Using the Paren:_al Lock
within Using the Advanced
Features in Chapter 3.
The sound doesn't match the
image on screen.
• The TV's "Listen to:" setting
may be set to "second audio
program" (S.A.P.).
See Customizing A V
Memory in Chapter 3,
which explains how to
adjust the "Listen to:"
setting.
There is a large black or
gray rectangle on the screen.
The TV has been set to
"text" mode, but there is no
text information being
broadcast.
See Using the Closed
Caption Decoder in t:he
Getting Started section of
Chapter 3, or press t]he
HOME button to make tlhe
rectangle disappear.
You cannot see a picture
when you play a tape in the
VCR.
If you connected your VCR
with A/V cables, use the
INPUT button to select the
input source (Input 1, 2, or
3) that the VCR is connected
to.
• See Selecting the Input
Source fbr an explanation
about changing the input.
Troubleshooting 101