System information

APPENDIX Dispatcher
APPENDIX Dispatcher 23
4 Special Features of Service Modules
4.1 Print Server
The printing service is more complex in a Flexilab system, and the effect of some status
changes on the Dispatcher administration interface warrants special attention.
Print Server can be configured in various ways. The configuration of the application and the
connected printers and their formats may affect the status shown in Dispatcher.
The following table shows all the possible cases changing the status of Dispatcher and as a
consequence is helpful in interpreting the information on the screen and quickly finding areas
which require manual intervention for the recovery of errors in the printers (no paper, etc…)
DISPATCHER
Print Server
Dispatcher
ORDERS/SERVICES status
Dispatcher DEVICES status
Automatic balancing
between printers
ORDER mode
1 Printer ("ANY" balancing
option) or DESTINATION
DEVICE selected
Printer OK
EXECUTING
OK
n/a
The printer is in ERROR
ERROR - If relaunched, it is
assigned to the same
original printer
DeviceERROR
NO
N Printers ("ANY" balancing
option) or DESTINATION
DEVICE selected
Printers OK
EXECUTING
OK
n/a
Some printers in ERROR
EXECUTING and the part of
the job assigned to the
printers which have ERROR
have to wait.
Device ERROR
NO
All the printers in ERROR -
or it is impossible to
continue
EXECUTING. The job waits
for the change of paper or
solution to the problem.
Device ERROR
NOT automatic (can be
changed from Dispatcher
options)
No other service can take
priority until the one being
executed is completed.
If all the printers left to finish
printing fail, there is
EXECUTING until the
problem is solved
SPEED "MULTIPRINTER"
mode (DESTINATION
DEVICE = ANY)
1 initial printer (then other
printers with the same
format can be assigned)
Printer OK
EXECUTING
OK
Yes - If another printer
providing the same format
is free
The printer is in ERROR
ERROR
Device ERROR
NO
Several printers assigned
(balanced automatically)
Printers OK
EXECUTING
OK
Yes - If another printer
providing the same format
is free
Some printers in ERROR
EXECUTING
Device ERROR
YES
All the printers in ERROR -
or it is impossible to
continue
ERROR
Device ERROR
n/a - YES, if the job is
relaunched manually.
"SINGLE PRINTER" mode
(with or without
DESTINATION DEVICE)
SPEED and ORDER do not
matter
1 Printer (1 with only 1
format) and optionally,
DESTINATION DEVICE
Printer OK
EXECUTING
OK
n/a
The printer is in ERROR
ERROR
Device ERROR
NO
N Printers (balanced option
"ANY")
Printers OK
EXECUTING
OK
YES - A printer is initially
assigned, and another
cannot be reassigned until
the end of the service
Some printers in ERROR,
but this does not affect the
printer assigned initially.
EXECUTING
Device ERROR
NO
ERROR in my printer
ERROR
Device ERROR
NO