System information

APPENDIX Dispatcher
APPENDIX Dispatcher 2
CONTENTS
1 DISPATCHER CONCEPTS AND DEFINITIONS ................................................ 3
1.1 APPLICATION STANDARDS ........................................................................................... 3
1.1.1 Status colour coding .............................................................................................. 3
1.1.2 Multiple selection ................................................................................................... 4
1.1.3 Editing, optional fields and of information. ............................................................. 4
2 DISPATCHER ADMINISTRATION INTERFACE ............................................... 5
2.1 PREVIEW OF THE MAIN SCREEN ................................................................................. 5
2.2 INCOMING ORDERS SECTION (DOES NOT APPEAR IN CLICKLITE) ........................ 7
2.2.1 Approval of orders .................................................................................................. 8
2.2.2 Browsing incoming orders ...................................................................................... 8
2.3 ACTIVE ORDERS SECTION ............................................................................................ 8
2.3.1 Selecting an order .................................................................................................. 9
2.3.2 Services in an order ............................................................................................... 9
2.3.3 Toolbar and status bar ......................................................................................... 10
2.3.4 Details of services ................................................................................................ 12
2.3.5 Order/service options ........................................................................................... 13
2.3.6 Order options ....................................................................................................... 14
2.3.7 Service options (optional) .................................................................................... 14
2.3.8 Exporting orders and services to Click ................................................................ 15
2.3.9 Saving orders permanently .................................................................................. 15
2.3.10 Apply changes ..................................................................................................... 15
2.3.11 Preview and touching up of images in orders/services ....................................... 16
2.4 DEFAULT FILTERS FOR ORDERS ............................................................................... 16
2.4.1 Active orders ........................................................................................................ 17
2.4.2 Completed orders ................................................................................................ 17
2.4.3 All orders .............................................................................................................. 17
2.4.4 Orders to save ..................................................................................................... 17
2.5 SERVICE MODULES ...................................................................................................... 18
2.5.1 Devices ................................................................................................................ 18
2.5.2 Formats ................................................................................................................ 20
3 DISPATCHER CONFIGURATION ................................................................... 21
3.1 CONFIGURATION ADMINISTRATION SCREEN .......................................................... 21
4 SPECIAL FEATURES OF SERVICE MODULES ............................................. 23
4.1 PRINT SERVER .............................................................................................................. 23