System information

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4) Informing of the status of the different service modules, which in turn manage the output
devices (printers, DVD burner, etc.).
In the Kioskgifts, this module is transparent to the end user. The operator can access it if he
or she needs to solve any problems with the orders or peripherals that are being processed.
When Kioskgifts is configured in OT mode, there is no active Dispatcher in the machine itself.
All the OTs share the same Dispatcher that is located in the production machine.
1.7 Modes of operation
As a terminal, the Kiosk can be configured in 4 different modes: stand-alone (with its own
printers), order terminal OT (sends the jobs to a main printing system in the store), combined
(a combination of the two previous modes) and Kiosk isle mode, where one of the Kiosks (the
production Kiosk) is capable of producing the orders coming from all the other units.
1.7.1 Stand-alone mode
A Kiosk in stand-alone mode is a machine that requires no attention from staff. It has its own
printers.
1.7.2 Order Terminal (OT) mode
In this mode, the machine has no means of production. These are found in a production
machine within the store and networked to the terminal that enables the services to be
processed exactly as with the stand-alone mode, except that there is no step for validating the
order and no production phase: the terminal is left free for the next customer.
The order must be validated at the production machine, whether it be a Click5000 or a stand-
alone Kioskgifts with its own production means (in isle mode).
1.7.3 Combined mode
In the combined mode, the Kioskgifts basically acts as it would in the stand-alone mode but
extends its output options to another additional production machine.
In this mode, the Kioskgifts machine sends its orders to 2 dispatchers at the same time: one
internal and one external.
1.7.4 Kiosk Isle mode
In Kiosk isle mode, all of the kiosks work as an OT terminal except one, which acts as a
stand-alone terminal and a production centre for all the other units at the same time.
The installation has the following components:
Several order terminals in the customer area.
A stand-alone terminal in the customer area. With optional barcode reader.
A ticket printer networked to other units and located at the payment counter, in
addition to the ticket printers in each kiosk.
The work flow is as follows:
1) The customer goes to any of the terminals (OT or stand-alone) and creates his or her
order.
2) When it's time to validate the order, the normal ticket is printed out at the terminal in
question, with the order ID and the amount to pay, among other information. Simultaneously a