System information

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1.5 System Users
There are different Kiosk users depending on the type of operation they require from the unit.
There are 3 main types of users:
Customer User
This is the end user who uses the Kioskgifts self-service system to purchase its services.
Operator User
The operator user has permission to access the unit‟s maintenance and can validate pending
orders.
Supervisor User
The supervisor user is one of the five operator users. He or she is an experienced operator,
and has the authority to modify the system's settings, active products, prices, etc.
1.6 Terminology
Service
Each of the main icons that appear on the Kioskgifts main screen is identified as a service:
calendars, prints, greetings cards, mosaic poster, etc. These are the different product groups
on offer.
Order
Every time a user accesses the Kiosk, he or she requests a series of services (prints,
calendars, albums) that, in turn, generate a series of jobs (10x15 print, 13x18 print, 15x20
calendar, etc.). The services and jobs that are paid for in one single transaction make up an
order.
Service Module
This refers to any software module specialising in carrying out a specific type of job, whether
it be sublimation printing, DVD/CD burning, sending to other systems via a network or
Internet, etc.
The main service modules are:
PRINTS (DPSPrintserver). It sends the jobs that are intended for the
MITSUBISHI ELECTRIC sublimation printers, which share many features and
communication protocols.
LABS (DPSLab). It manages printing jobs that are intended for systems
using technology that is not compatible with MITSUBISHI ELECTRIC
machines, as well as any MITSUBISHI ELECTRIC unit whose features do not
meet usual standards. It is also characterised by its capacity to send orders
via Internet to remote production centres.
BURNS (DPSBurns) It manages DVD/CD burning
Dispatcher
Software module that centralises the following activities:
1) Receiving the orders generated by the applications.
2) Validating the orders in order to add them to the queue. This validation takes place, for
instance, when the operator enters the password before processing an order, or when the
end customer selects the 'Pending Orders' service on the main screen and enters the
validation code.
3) Informing of the progress and status of orders being processed.