Specifications

Kiosk DPS PrintServer Operator Manual
March 2006 - v2.2
6.2 Checking Printer status.
This icon checks the connected printers and displays a table describing their status
and the port they are connected to.
In the event of a problem, the program will display the error type.
From this list, the operator can check the Name (model) of the printer, the kind of Connection
(SCSI or USB), the Target and Device, the Format (Paper size), the remaining Copies of the
printer (if available), and the Status.
There is no possibility of changing this information manually. The system automatically detects
these parameters.
NOTE
Some printers cannot give information about remaining paper, so “999” will be displayed.
Depending on the status information, the operator will act accordingly:
• If there is no printer detected (no information can be seen)
o Press the Scan Printers button to make the DPS PrintServer search for printers. Wait for
10/15 seconds.
o If no printer is detected, follow these steps:
1. - Check that LEDs on the printer front panel are On and Ready
2. - Check that Printer is properly connected (USB and Power supply cables)
3. - Restart the Printer
4. - Restart the Kiosk
• Ink.../Paper.../Cassette.../Jam…/etc..
Problems with the consumables Kit. Remove the paper and/or Ink and make sure it is
properly inserted into the printer.
• Overheating
Printer is in safe self-pause mode due to head overheating. Wait for 30 seconds and the
printer will start to work again once it has cooled down sufficiently.
• Open door.
The printer door is open.
Number of copies pending in
the printer