Specifications

Kiosk Kiosk Kernel Operator Manual
March 2006 - v2.2
• Payment Mode: Payment method that the customer or the operator used during the service.
o Operator validation (operator card or password)
o Operator Free (requests started by an operator)
o Free
o Cash
o Credit Card
o Prepayment
o Recharge prepayment (Recharge prepayment cards)
• Total Amount
Total price that the customer has paid. In other words, the real amount the Kiosk has
collected.
• Payment Status: Payment status of a request
o Done: request performed successfully.
o Cancelled: request aborted by customer.
o Returned: The customer paid the total amount but, if some service could not be
performed the kiosk returns the money (This status is used only for some special
applications. The photo development does not work like this)
o Power failure: In case of a power failure the Kiosk will shut down automatically and
the transactions pending will be set as “Power Failure”
The detailed status of a selected request can be quickly ascertained from the bottom grid of the
Payment request Tab. This grid can be comprised of more than one line per request.
Detail grid columns description:
• Line: Line number of each request detail row
• Date/Time: Date and time of the customer action on that request.
• Concept: Shows the action that the customer or the Kiosk performed:
o “Entry”: Transaction in which the user inserted money into the Kiosk.
o “Return”: When the Kiosk returns money to customer due to cancellation, Back
…
o “Recharge prepayment”: When the customer is filling the prepayment card.
o “Ticket Error”: When a Power Failure or a refund status happens.
o “Cash Income”: When an operator is loading the Hoppers with cash.
• Debit: Amount of money that has been returned to the customer. This could be the entire
amount that he has inserted in case of cancellation, or change of transaction. As an
exception, in Kiosk mode “No Change” (settings), no money will be returned in any case
(Debit is always 0)