Kiosk INDEX Operator Manual INDEX INDEX 3 1. 7 INTRODUCTION 1.1 Supported hardware 7 1.2 Digital Photo Services 8 1.3 Other Services 9 1.4 Sources 9 1.5 • • • • • Kiosk Users Customer Operator Supervisor Installer DPS Server Administrator 1.6 DPS Applications 1.6.1 DPSKiosk (Kiosk Kernel) 1.6.2 DPSPhoto 2. Customer Interface 2.1 Digital Photo Services 2.1.1 Main Screen 2.1.2 Sources: Where do you have your pictures? 2.1.3 Services: What do you want to do with your pictures? 2.1.
Kiosk INDEX 3.2.7 Shut Down 45 3.3 Supervisor menu 3.3.1 Settings 3.3.1.1 General Tab 48 3.3.1.2 Customize Tab 51 3.3.1.3 Languages Tab 52 3.3.1.4 Payment Mode Tab 53 3.3.1.5 Incidents Tab 57 3.3.1.6 Sources Tab 58 3.3.1.7 Kiosk Applications 58 3.3.1.8 Kiosk Information 59 3.3.2 Operator and Sam cards 3.3.3 Logs Logs Options 62 3.3.3.1 Transactions Log Tab 64 3.3.3.2 Incidents Log Tab 65 3.3.3.3 Users Log Tab 66 4. Operator Manual DPS MONITOR 47 48 60 62 67 4.1 General 67 4.
Kiosk INDEX 7.1.1 7.1.2 Operator Manual LAN Connection FTP Connection 87 87 7.2 Main Screen 7.2.1 Service Status 7.2.2 Request Table 7.2.3 Requests options 7.2.4 Export 7.2.5 Settings 7.2.6 Password 7.2.7 1h Service and 24h Service Tabs 7.2.8 General Config Tab 87 88 88 89 89 89 90 90 92 7.3 MITSUBISHI Protocol 7.3.1 Workflow 7.3.2 Folder Structure 7.3.3 Basic configuration for DPSMinilab using Mitsubishi LAB protocol 7.3.4 Configuration for Kiosk7000 sending data to Click5000 (LAN connection) 7.3.
Kiosk INDEX Operator Manual TYPE=STRING 101 Appendix A. Photo Web Album. 102 Locate a Kiosk 103 In the Kiosks Found area, the user can see all the registered Kiosks in the selected region. 103 View album 104 Remote Requests 105 User. Creating a private account 106 User. Managing Albums 107 Appendix B. DPS Server Shop Administration.
Kiosk INTRODUCTION Operator Manual 1. INTRODUCTION The Kiosk is an easy-to-use system to provide instant digital prints and other services. It works by end user self-operation, from the introduction and management of pictures to the final payment of all the services requested. During the Kiosk installation it is possible to decide whether the Kiosk will be registered on the Web Server and whether the network connection will be permanently active (ON LINE).
Kiosk 1.2 INTRODUCTION Operator Manual Digital Photo Services The system offers the Customer the following services by default: • Instant Prints Pictures loaded from different digital media can be printed out in a customer-selectable format. Available formats: o Using CK9015 media: 10x15 cm (4”x6”). Most commonly used format for standard prints 7.5x10 cm (3”x4”). Recommended size for low-resolution pictures. 9x12 cm (3.5”x4.7”). Alternative size for low-resolution pictures.
Kiosk INTRODUCTION Operator Manual The Customer can select this option to request printing services and pick up the pictures afterwards, depending on shop policy. If the service has been configured correctly it will prompt the user to provide the necessary data for the subsequent delivery. Through this service it is also possible to have photos printed on a ClickPro unit, and the Kiosk may be used as a print request terminal (functionality designed specially for PT7000). 1.
Kiosk 1.5 INTRODUCTION Operator Manual Kiosk Users Different users who will interact with the system have their own interface. These users are: • Customer The customer is the end user who will use the Kiosk as a self-service system. The customer can be identified by the system (using a prepayment card) or interact with the system anonymously (Cash, Credit Card or operator-validated payment mode) • Operator Operators are responsible for keeping the system working.
Kiosk 1.6 INTRODUCTION Operator Manual DPS Applications There are several programs running on the Kiosk, and each one of them carries out different jobs to offer customer and maintenance services. Every application may have its own subprogram, also called Module 1.6.1 DPSKiosk (Kiosk Kernel) It manages common components of the system and their interaction with other applications.
Kiosk Customer Interface Operator Manual 2. Customer Interface The first screen that the customer sees when looking at the Kiosk may be the screen saver. Simply touching any area of the screen will start the customer workflow with the Main screen. Once the customer enters the main screen he can select the desired language and service.
Kiosk Customer Interface Operator Manual 2.1.2 Sources: Where do you have your pictures? Here the Customer is requested to select the data source where the pictures will be read from. • Digital camera Pictures from flash cards or USB storage devices. The card or USB device is automatically detected when inserted. In the Kiosk PT7000 model a new animation is displayed to facilitate the use of the card reader.
Kiosk Customer Interface Operator Manual • CD/DVD Pictures from CD-ROM or DVD. The CD tray opens automatically. The customer CD must be inserted and NEXT button must be pressed. The CD tray will close automatically. • Bluetooth Pictures from BlueTooth Devices. The picture/s in the Bluetooth device must be selected and sent to the Kiosk identified as “DPSxxxxx” in the list of detected Bluetooth devices on the customer’s mobile phone.
Kiosk Customer Interface Operator Manual • Photo Web Album In this case, the customer pictures were previously uploaded to a Photo Web Album. The album ID must be entered using the screen keyboard and the NEXT button must be pressed. The album password must be entered and the NEXT button pressed. NOTE This service is available only on Registered and ONLINE Kiosks March 2006 - v2.
Kiosk Customer Interface Operator Manual 2.1.3 Services: What do you want to do with your pictures? After the selection of the data source, the next step is service selection. When the customer’s pictures are loaded from a CD or Photo Web Album CD burning and Photo Web Album creation services are disabled. • Information Every service has a related Information button where the customer can see prices and some information on the service.
Kiosk Customer Interface Operator Manual • Instant prints Select this option to print out the pictures using the Kiosk printers. The customer can then choose the print size unless there is only one, in which case it will be selected automatically. If any print size has already been used by the customer in the same request it will appear greyed with the word “done” on it. Available formats will depend on DPSPhoto application General Settings and Printer availability.
Kiosk Customer Interface Operator Manual • Decoration Select this option to create photo calendars and add elaborate frames. The customer can then choose the Print size just like when Instant Prints is selected. The customer can also choose between Frames and Calendars, and from them Year and Language. Available formats will depend on the formats selected in the DPSPhoto General Settings and Printer availability. The years and languages will depend on the installed Calendar packages.
Kiosk Customer Interface Operator Manual 2.1.4 Browser: Select Your Pictures The “Browser” screen shows the files that have been read from the available digital media. Files other than pictures (marked in this screen as Multimedia files) can be selected only when the CD Burning service has been chosen. This allows the user to burn a CD with all the movies and sounds that his digital camera can create on the media.
Kiosk Customer Interface Operator Manual Depending on the work mode, they will only be selected or they will be selected and a copy of each one will be selected. (3) Unselect all pictures/ Zero copies of all Depending on the work mode they will simply be unselected, or the number of copies of all the pictures will be zeroed. (4) Copies This panel indicates the number of copies to be printed.
Kiosk Customer Interface Operator Manual (12) Edit In this section the customer can improve the pictures. The different options are: • Black and White • Sepia • Auto Brightness. Disabled if Histogram is ON in settings. • Auto Colour. Applies Auto Histogram correction for each colour channel individually. • Trim. Use the "+" and "-" icons to trim or increase the amount of picture shown. Use the arrow icons to move the selection area.
Kiosk Customer Interface Operator Manual 2.1.5 Decoration: Calendar & Frames If the Calendar or Frame service has been selected, the composition screen will appear after the desired picture has been selected on the Browser screen. 1 4 2 3 5 6 7 (1) Selection Panel Select the Calendar or Frame template.
Kiosk Customer Interface Operator Manual 2.1.6 Do You Want Index Print? This option is only available at the first service carried out by the customer and only when instant prints or CD burning are selected. If the customer selects YES, a menu showing the different types of Index Print appears. • Of all the pictures With this option the customer will have an index print of all the pictures of the current source. "Copies" is the number of pages needed to print all the pictures.
Kiosk Customer Interface Operator Manual 2.1.7 Order Summary All the services requested until now and their costs are detailed on this screen. • Back Return to the “Browser” screen • Confirm Service This button confirms the last requested service From this screen it is possible to add more operations, see the summary or submit the services. WARNING This is the last screen before payment and end of the service March 2006 - v2.
Kiosk Customer Interface Operator Manual 2.1.8 Extract Source If a digital camera card or CD has been inserted, Kiosk will prompt the customer to remove it. The customer must remove the media source and then press the Next button. NOTE The Kiosk software assumes that the customer has removed the card before pressing the Next button. Mitsubishi Electric is not responsible for any forgotten media. March 2006 - v2.
Kiosk Customer Interface Operator Manual 2.1.9 Payment Selection: How Will You Pay? This screen will appear if the prepayment card has not been inserted at the beginning of the transaction. • Credit Card Select this option to pay by credit card and follow the on-screen instructions. • Cash Select this option to pay with coins and notes.
Kiosk Customer Interface • Operator Manual Counter Payment Select this option to pay at the counter. A ticket will be printed informing the customer to go to the counter and pay. Kiosk software stays blocked on that screen. The operator will validate the transaction by the operator card or password after the customer has paid for the services. The operator must check that the Request ID and the total amount on the ticket match the onscreen info. 2.1.
Kiosk Customer Interface Operator Manual 2.1.11 Service Execution This screen shows the progress of the services requested by the customer in the main progress bar and partial progress under each service picture. • Service banner The big rectangle area under the main progress bar is customizable. It works as a bitmap carousel. See Appendix C for more instructions on how to add your own pictures. Once the requested services have finished, a ticket with all the details will be printed.
Kiosk Kiosk Kernel Operator Manual 3. Kiosk KERNEL Kiosk Kernel manages the common components of the system and their interaction with other applications (DPSPhoto, Mobile Contents, Top Up, etc.) Common components of the system are: hardware devices, payment modes, operators, screen saver, main screen, statistics and other general options, such as languages, shop information, etc. 3.
Kiosk 3.2 Kiosk Kernel Operator Manual Operator Menu Access to the operator Interface is restricted to users defined as operators who need to check the functionality of the Kiosk system. On this interface, the operator can create customer cards, restart failed requests, check the payment registry, print a duplicate ticket, display and force refresh hardware status, shut down the system, etc.
Kiosk Kiosk Kernel Operator Manual 3.2.1 Operator menu panels The lower section of the Operator Menu quickly displays the general status of the system. • Operator name It displays the number of the operator accessing this menu. • Kiosk Devices It displays the general status of the devices. The operator can manually force hardware status refresh with the refresh device button and ascertain current status at a glance. Refresh button: It checks the current status of all devices.
Kiosk Kiosk Kernel Operator Manual The main causes of this status are: o No application running Restart applications from DPS Monitor or Restart the system o No Payment Mode available Check that all payment related devices are working and configured properly: cash machine, credit card reader Ticket printer out of order Check that the ticket printer has paper and there is no problem on the device manager. o • Device manager From this panel the operator can determine the cause of a problem.
Kiosk Kiosk Kernel Operator Manual 3.2.2 Customer Cards Use this menu to create customer cards, modify customer data or increase their credit. • Registrations Create new customer cards. o Title, Name, Gender, Job, Language, etc. Enter the customer' s personal data. These are optional fields.
Kiosk Kiosk Kernel Operator Manual If the prepayment card is not compatible with the Kiosk, a dialogue box will inform of this circumstance and the operator will be able to decide about making it compatible. All the data (money included) will become usable for this DPSKIOSK. The system considers incompatible cards as those created in another DPSKIOSK which doesn' t belong to the same business (Shop or Chain of Shops).
Kiosk Kiosk Kernel Operator Manual 3.2.3 Jobs Pending When the Requests Pending or Remote Jobs panels display a number, the operator can press this button to view the outstanding requests. Jobs Pending can be caused by uncompleted operation, while Remote Jobs are generated by a customer from the Photo Web Album site. The Job can be Restarted or Deleted through the buttons on the right hand side. 3.2.3.
Kiosk Kiosk Kernel Operator Manual From this screen, the operator can manage requests sent from www.mitsubishialbum.com • Remote requests Table o o o o • Request Selected Buttons o o • Request Request identification. Each request can have a group of jobs (pictures, CD burning) Date / Time Date and time when the request was executed. Application Application of the remote request. Basically, DPSPhoto Price Price of the request.
Kiosk Kiosk Kernel Operator Manual 3.2.4 Payment Register This screen is used by the operator to know the total amount of transactions made in the Kiosk by day, week, month and year. It is also possible to print ticket duplications of any request executed on the Kiosk. It is helpful for balance cash register when paying directly on Kiosk or whenever the ticket printer fails and close the balance in the current period and to control statistics summary. 3.2.4.
Kiosk • • • Kiosk Kernel Operator Manual Payment Mode: Payment method that the customer or the operator used during the service. o Operator validation (operator card or password) o Operator Free (requests started by an operator) o Free o Cash o Credit Card o Prepayment o Recharge prepayment (Recharge prepayment cards) Total Amount Total price that the customer has paid. In other words, the real amount the Kiosk has collected.
Kiosk Kiosk Kernel Operator Manual (Ex: In this case, the customer inserted 1.5€ and immediately cancelled the service (see lines 1 & 2). Afterwards, the customer inserted 6.5€ and 1.5€ has been returned as change for the real price of 5€) • • Credit: Amount of money that the customer has inserted to pay the service. Payment Mode: See definition before.
Kiosk Kiosk Kernel Operator Manual Sections: • • • Current Period: This shows the time period of the current balance. You can reset this period by closing the balance (“Close Balance” button). Payments summary: Detail of payments grouped by Payment Mode types. Except payments in “Prepayment Mode” (customer prepayment cards) and “cash income” value due to: o “Prepayment Mode”: The customer will pay the money on recharging his prepayment card.
Kiosk Kiosk Kernel Operator Manual (3) While “Closing a Balance” the hoppers need not be counted or filled again. Any hopper operation after closing a balance will be recorded in the next one. In the new balance the “Initial Balance” is the amount registered in the “Hoppers” from the previous balance. Close Balance is the utility that will help the operator to collect the “Collection Box”. This action will reset all the values to start a new balance period.
Kiosk Kiosk Kernel Operator Manual In Detail Area (on the bottom of the screen) you can ascertain the total amount collected by the different payment modes for the selected balance closure “Collected id”. Statistics Summary In this summary the operator can see the number of copies and services made over a selected period of time, as well as an estimate of the total price per service, albeit without taking into closed balances into account.
Kiosk Kiosk Kernel Operator Manual (2) You can see a summary of services grouped by application. If an application is not installed in your kiosk, the statistics for that application will be empty. Each value on that list can be pressed to see its detail. (2.1) In Service Details you will see the detailed information of the application/service previously selected. Depending on the kind of service, the detailed content may be different (Amount of copies of a certain format, etc.) March 2006 - v2.
Kiosk Kiosk Kernel Operator Manual 3.2.5 Coin Counter This section controls the change inside the coin hoppers. This button only appears if the optional coin machine is connected to the system and the optional hardware checkbox is checked. If it is hidden, and there is a coin mechanism, make sure that it is properly connected and powered up, and restart the program. • Procedure for counting coins in the hoppers 1. Insert the coins to be counted into the hoppers. 2.
Kiosk • Kiosk Kernel Operator Manual “Release Critical Stop” button This button will unlock the hopper. The hopper is blocked for safety measures or for fraud during bill insertion. 3.2.6 DPS MONITOR Press this button to access the DPS Monitor Module. You will find more details in the DPS MONITOR 3.2.7 Shut Down The system must be shut down properly in order to maintain integrity of the databases or the operating system. After the Shutdown Button has been pressed a confirmation screen appears.
Kiosk Kiosk Kernel Operator Manual CASE 1 CASE 2 CASE 3 CASE 4 SHUTDOWN FROM OPERATOR MENU SHUTDOWN FROM OPERATING SYSTEM SWITCH OFF MAIN POWER SUPPLY SWITCH OFF UPS/Kiosk MAIN SWITCH PROCEDURE 1 PROCEDURE 2 PROCEDURE 3 PROCEDURE 4 System (automatically) 1.- Closes Applications 2.- Saves Databases 3.- Closes Windows 4.- UPS waits for configured time. Operator (manually) 1.- Switches off main power switch before the configured time. Recommended System (automatically) 1.- Kills applications 2.
Kiosk 3.3 Kiosk Kernel Operator Manual Supervisor menu Access to the supervisor interface is restricted to the shop supervisor, who must configure and verify the functionality of the Kiosk system. Through this interface, the supervisor can administer the Kiosk general settings, check statistics and manage operator cards.
Kiosk Kiosk Kernel Operator Manual 3.3.1 Settings Access this section to configure the general parameters of the Kiosk 3.3.1.1 General Tab March 2006 - v2.
Kiosk • Kiosk Kernel Operator Manual Regional Options o o o o Base Language Default language used for the operator interface, screensaver, main screen, etc. Measurement Unit of measure used to display dimensions in any screen: centimetres or inches. Currency Selects the country currency. It also applies to credit card or cash payment modes. Coin Symbol Select the position where you want the Coin Symbol to appear.
Kiosk Kiosk Kernel Operator Manual o Inactivity notification time. After the selected time has elapsed, a time out screen will appear. If no button is pressed, the screen saver will start after this time. o Inactivity message duration. When the user is making a service, a screen reporting inactivity will be shown. This message will be waiting over this time and after that the Screensaver will be shown. o Customized screensaver pictures interval.
Kiosk 3.3.1.2 • Kiosk Kernel Operator Manual Customize Tab Sources Enable or disable the different input data sources: o o o o o • Digital Camera Card CD-ROM/DVD-ROM Bluetooth devices Photo Web Album Enables the downloading of Photo Web Album pictures. This option is only available if the Kiosk is ONLINE. Remote Jobs Enables the possibility to collect remote jobs requested from the Mitsubishi WebAlbum. This option is only available if the Kiosk is ONLINE.
Kiosk Kiosk Kernel • CD Burn Select Burning Speed and CD Capacity. After burn CD is selected the application checks if the selected files to burn exceed the value defined in CD capacity. • UPS configuration Time (in minutes) for which the UPS will remain on after a power failure. 3.3.1.3 Operator Manual Languages Tab This section is used to select the available languages on the Main Screen. The language configured in the first position will be the default language. March 2006 - v2.
Kiosk 3.3.1.4 Kiosk Kernel Operator Manual Payment Mode Tab This section is used to define available payment methods for the Kiosk offered to the different DPS Applications. It is possible to select different combinations of payment modes. The rounded check boxes are exclusive. For example, if Free mode is selected, the system will work in this mode only.
Kiosk Kiosk Kernel Operator Manual NOTE You are recommended to activate this mode. This payment can work as an alternative when other methods fail. • Credit Card Select this mode to allow customers to pay by credit card. This option will only be available if the credit card security software is previously installed. Ask your local dealer for more details.
Kiosk Kiosk Kernel Operator Manual Cash parameters o • Coin When the Cash Payment mode is selected, automatically, the currency is disabled in “General settings”. Thus, the currency of the Kiosk will be the one configured in the Coins and Notes acceptors. • Supported coins / notes This is to set the coins and notes that Kiosk will accept for cash payments. The currencies for change must be checked in this area to refill the hoppers.
Kiosk Kiosk Kernel In order to fulfil these conditions, the accepted coins and notes during the payment process may vary depending on the quantity of coins that the hoppers contain and how the “Maximum change allowed” parameter is configured. Operator Manual Accepted Coins and Notes will dynamically change depending of Cash Policy and coins amount WARNING Counter payment is also strongly recommended, in combination with this payment mode.
Kiosk 3.3.1.5 Kiosk Kernel Operator Manual Incidents Tab System incidents can be reported by e-mail to pre-defined groups. Use this section to select whether they have to be reported and which groups must be notified. • Error Group Every device or application error is classified in a group allowing to decide who will be notified by email. • Email Check this option to generate any email for the Incidents of this group.
Kiosk 3.3.1.6 Kiosk Kernel Operator Manual Sources Tab This table shows the different devices or media used as inputs for the pictures. The system drive and path are indicated in the Source and Path columns respectively The sources are the default ones predefined for the Kiosk system drives and there is no need to change them unless it is absolutely necessary. 3.3.1.
Kiosk Kiosk Kernel 3.3.1.8 • Operator Manual Kiosk Information Owner Info o Shop Name, Address, Phone Number. Information about the shop where the kiosk is located. This information will be used in the header for the customer ticket. o Web Site URL shown on the printed ticket and on the Kiosk screen when a Photo Web Album service is requested. o Tax Identification Establishment Identification number. In some countries, the tax laws oblige you to include this number on the customer ticket.
Kiosk Kiosk Kernel Operator Manual 3.3.2 Operator and Sam cards Use this menu to manage operator cards and create Sam cards. Sam Cards allows you to create an undefined number of customer cards without any kiosk application. This operator menu can also be used to configure the name of the operator and associate one password to each card. It is also possible to create or delete operator cards, remembering that the maximum number of operators is 5.
Kiosk Kiosk Kernel Operator Manual Press “Ctrl+Shift+S”, and the new Sam card Button will appear • Operator 1…5 Select the card to create or modify. • Operator Name Enter the name of the operator and press the green button. It will be used to identify the operator. Password Enter the password for the selected operator. It is used when the operator password validation is selected as the payment mode and for granting access to the operator menu.
Kiosk Kiosk Kernel Operator Manual NOTE This procedure is strongly recommended the first time that the supervisor accesses this menu after the Kiosk is installed. 3.3.3 Logs In this section the supervisor can control the statistics of the transactions, incidents and system by querying the local databases. All logs are sent to the DPS Server and can be also be remotely consulted by the DPS Server Administrator if the Kiosk is ONLINE.
Kiosk Kiosk Kernel Operator Manual Press the Reset Filter button to reset the current filter applied. After this all the information must be shown again. Press this button to Delete data. A dialog for selecting the initial date & time to delete “data older than …” will appear. return) Press this button to Export all data to a text file.
Kiosk 3.3.3.1 Kiosk Kernel Operator Manual Transactions Log Tab The transactions table shows the general information associated with each customer transaction in the Kiosk. This information is sent periodically to the DPS Server. Transactions are sorted by request ID field or optionally by the field defined on the Filter configuration panel. The general data associated with each transaction is: • • • • • • • • • Request Id: Identifies the request. This number is also printed in the ticket.
Kiosk 3.3.3.2 Kiosk Kernel Operator Manual Incidents Log Tab This table shows all the Kiosk' s hardware-related incidents. The incidents are reported to the DPS Server periodically. Incidents are sorted by date & time or optionally by the field defined on the Filter configuration panel. The fields are: • • • • • Date & Time Device: Identifies the device Error Code: Error code that identifies the type of Incident.
Kiosk 3.3.3.3 Kiosk Kernel Operator Manual Users Log Tab This table registers some of the actions performed by the operators or supervisor on the system (Shutdown, operator jobs, create prepayment cards, etc.) The system logs are reported periodically to the DPS Server. This panel shows the actions one by one, sorted by the field defined on the Filter configuration panel. The fields are: o o o o o Date & Time User Type User Identifier: Number of the operator that performs the action.
Kiosk DPSPhoto Operator Manual 4. DPS MONITOR 4.1 General This module checks and manages the activation process and controls the general health of the other programs. It also manages communication with the DPS Server if the Kiosk is ONLINE. Backups, remote jobs, VPN Initialize, remote upgrades are also handled from the DPS Monitor program. To summarize, this module is in charge of: VPN Initialize. Management of system activation.
Kiosk DPSPhoto Operator Manual Running column shows if the application is running. Status and Error ID columns shows statuses such as the Device Manager panels on the Kiosk Kernel operator screen. Error Msg shows a short explanation of the Error ID. Main menu allows: Closing or running the applications manually and shutting down or restarting the system. Initializing VPN connection: remote control of the kiosk and online support. Only active for some countries. 4.
Kiosk DPSPhoto Operator Manual NOTE It is advisable to restart the system after installing an update. Updates from a CD. Permits the installation of frames, calendars, software updates, etc. from a CD. To run a CD update the supervisor must: 1. Insert the CD Update in the CDROM. 2. Close all the applications from the DPS Monitor Main menu (optional). 3. Press the Updates button in the Main Monitor window. 4. Press Execute CD button. Remote updates.
Kiosk DPSPhoto Operator Manual Remove: For removing an Update. If the update status is Notified or is Downloading and you press the remove button, the Server will automatically resend the update. If the update has been Downloaded or installed pressing the remove button deletes the update folder R:\Updates\id. 4.3 Backup & Restore DPS Monitor automatically creates back-ups of the critical files for all the DPS Applications. They are saved to the R:\Backups folder.
Kiosk DPSPhoto Operator Manual 4. Press the “RESTORE” button 5. Select the DPS Application to restore 6. Select the Backup to restore data from 5. DPSPhoto This application offers Photo Services to the customer and to manage the way they are offered. Access the Global settings screen to enter the operator and supervisor interfaces (See section 3.1 Global Settings menu) Select the option “New Job” to make any transaction just like the customer does, but skipping the payment part.
Kiosk DPSPhoto Operator Manual 5.1.2 DPS Minilab DPS Minilab is the application that manages the requests to be sent to an External Printing Service. See also section 7 DPS Minilab March 2006 - v2.
Kiosk 5.2 DPSPhoto Operator Manual Supervisor Menu Access to the supervisor Interface is restricted to the shop supervisor who must configure the Kiosk application to customize the Photo Services. Through this interface, the supervisor can administrate the DPS Photo general settings (formats, index print, decoration, etc) and the prices for those services.
Kiosk DPSPhoto Operator Manual 5.2.1 Settings In this section the supervisor can set the general parameters of the DPSPhoto application. 5.2.1.1 • General Tab Paper Sizes o Composition When this option is checked the low-resolution pictures of the customers can be printed in the selected paper size. The pictures will be printed in the paper area using the layout selected in the Layout box, where a list of available compositions can be shown, depending on the selected paper size.
Kiosk DPSPhoto o Base size This is the first option for the customer in the list of available print sizes, and used also as default Index Print paper size. It is always selectable for the customer, so there is no option to disable it. o Additional sizes It is also possible to offer six additional customer-selectable formats for enlargements or alternative formats. Operator Manual The table below shows the allowed sizes depending on the media loaded in the printer.
Kiosk • DPSPhoto Operator Manual Execute from the CD-ROM button In order to add any extension to the DPSPhoto application, such as more frames or calendars, please proceed as follows: 1. Insert the CD-ROM or DVD –ROM into the DVD drive. 2. Press this button. 3. Follow the instructions shown in the screen. 5.2.1.2 Customization Tab Use this section to customize the Photo Services offer. The different service options can be enabled or disabled.
Kiosk • Show logotype in PhotoClickCD The logo of the Kiosk owner will appear on the main screen of the PhotoClick CD software if this box is checked and there is a proper configuration at the Kiosk Information Tab of Kiosk Kernel Settings section. Se also Appendix C.
Kiosk 5.2.1.3 DPSPhoto Operator Manual IndexPrint Tab This section is used to configure the way the Index Prints will be printed. • Enable IndexPrint Customer will be asked for Index Print before service completion (prints, CD burning). • Pictures per sheet Enter the number of pictures being printed per sheet. DPSPhoto software will automatically change the layout for the desired number. The paper size for the Index Print is the one configured as base size on the General Tab.
Kiosk 5.2.1.4 DPSPhoto Operator Manual Decoration Tab Usually, the calendar and frame templates will be preinstalled on the system. From this section it is possible to remove and preview the calendar and frame templates used in the Decoration service. Use the “-“ button to remove a frame or calendar and the Uninstall Year button to remove all calendars by selected year. March 2006 - v2.
Kiosk DPSPhoto Operator Manual 5.2.2 Prices Use this menu to set the prices for each Photo Service offered NOTE Adjust prices being aware that coin values lower than the value of the coins in the hoppers will not be returned to the customer Example of the Note: Order price Hopper 1 coin Hopper 2 coin Inserted money Returned Real Price £2,58 £0,10 £0,50 £3,00 £0,40 £2,60 5.2.2.1 General Tab Use this section to define the number of Price ranges and the interval of pictures in each range.
Kiosk 5.2.2.2 DPSPhoto Operator Manual Copies Tab Use this tab to set the price for each paper size selected in the General tab of DPSPhoto Settings. 5.2.2.3 Decoration Tab Use this tab to set the prices for each size of calendars and frames. March 2006 - v2.
Kiosk 5.2.2.4 DPSPhoto Operator Manual Other Services Tab Use this tab to set the prices for services to which the Price Range does not apply. 5.2.2.5 1H & 24h Prints Use this tab to set the prices for jobs being sent to 1Hour Prints and 24Hour Prints services. • Tax If the service has an added tax like for example shipment expenses, it is possible to enter the description and the value (amount) that will be added to the final price.
Kiosk DPS PrintServer Operator Manual 6. DPS PrintServer 6.1 General The DPS PrintServer module performs the print function for the DPS system, and releases the system from managing and sending information through the USB bus. DPS PrintServer module can be reached from the DPS Photo operator Menu. DPS PrintServer main screen will appear showing the list of requests and jobs being sent to the printer and the status of each one of them.
Kiosk 6.2 DPS PrintServer Operator Manual Checking Printer status. This icon checks the connected printers and displays a table describing their status and the port they are connected to. In the event of a problem, the program will display the error type.
Kiosk 6.3 DPS PrintServer Operator Manual Printer Colour Adjustment Printers are factory-adjusted but colour correction can be performed if needed. Access this screen by pressing the Explore button or by selecting Menu > Settings > Printers • Basic Select Basic and click Setup.
Kiosk 6.4 DPS PrintServer Operator Manual Configuring printer parameters Printers are factory-adjusted; however some working parameters can be adjusted. Access this screen by pressing the Explore button or by selecting Menu > Settings > Printers If you select a printer and then click on “parameters” you will be able to change some advanced printer options which can be used to adjust or improve print quality. • Sharpness. Detail improvement.
Kiosk 7.1 Appendix A. Photo Web Album. Operator Manual Installation Requirements 7.1.1 LAN Connection The Kiosk system connection to a local Digital Minilab can be made through an Ethernet Network. If the Kiosk is also connected to the Internet (ONLINE), the RJ45 Kiosk embedded connection will be used for this service. Another Ethernet adaptor (i.e. USB/RJ45 adaptor) might be used for the connection with the PC of the local Minilab to avoid Internet attacks on the Minilab PC.
Kiosk Appendix A. Photo Web Album. Operator Manual 7.2.1 Service Status At the top of the main window you can see the installed protocols for each one of the 1h and 24h services and their status message and status code. 7.2.2 Request Table • Customer This is the identifier of the Kiosk where the request has been made. • Request This is the request identifier. • Status This shows the request status. The status can be any of the following: o o o o o o o Pending: The process has not begun.
Kiosk Appendix A. Photo Web Album. Operator Manual Progress This indicates the progress in the different statuses. For the `Sending´ status it indicates the number and percentage of pictures being sent. • Transfer Method This reflects the shipment method. • Check This allows simultaneous selection of several requests in order to apply any function to them. 7.2.3 Requests options • Delete selected. Delete selected requests. • Clear finished Delete requests that are in “DONE” state.
Kiosk Appendix A. Photo Web Album. Operator Manual Click button to exit without saving. Click button to save change and close the windows. NOTE After pressing the Save button you must restart both DPS Minilab and DPSPhoto applications for all the changes to take effect. Close and run the applications from DPS Monitor 7.2.6 Password To access the settings screen you must enter the password. Click the New button to change the password.
Kiosk Appendix A. Photo Web Album. Operator Manual The Settings screen configures the 1h and 24h services. Both have the following configuration options: • Protocol The desired protocol must be selected in the pull-down menu. Only installed protocols can be selected here. Please contact your dealer for more information about different communication protocols. Mitsubishi generic protocol is already installed on each system.
Kiosk Appendix A. Photo Web Album. Operator Manual The Test button allows you to check the FTP server connection with the defined user and password. • Print formats This allows you to select the print formats that each protocol offers. You can select up to 8 different formats depending on the ones defined in the protocol. See also section ¡Error! No se encuentra el origen de la referencia. ¡Error! No se encuentra el origen de la referencia.. 7.2.
Kiosk 7.3 Appendix A. Photo Web Album. Operator Manual MITSUBISHI Protocol The MITSUBISHI Protocol is based on copying the pictures and a text file with the request details. The laboratory operator will read the text file “MINILAB.DPS” and will manually send the jobs to the print system (normally a Minilab) 7.3.1 Workflow The printing process at the Minilab will be carried out as follows: 1.
Kiosk Appendix A. Photo Web Album. Operator Manual 7.3.3 Basic configuration for DPSMinilab using Mitsubishi LAB protocol This documentation explains in detail how to configure the basic parameters of the DPSMinilab application and the MITSUBISHI LAB PROTOCOL to be able to send print jobs to Click Pro and remote laboratories. This is step-by-step documentation. For more detailed information see the specific documents. 7.3.
Kiosk Appendix A. Photo Web Album. Operator Manual This parameter activates the compression of the pictures (JPG) when it is equal to ‘1’. In our case the file formats should be respected since the target system is ClickPro and it may read a large amount of picture files listed in the COMPATIBLE parameter, therefore we will leave the value at ‘0’. 7) COMPATIBLE Please do not change this parameter. This is the list of formats supported by ClickPro 7.3.4.
Kiosk Appendix A. Photo Web Album. Operator Manual MAXSIZEFACTOR=1,2 OPTSIZEDISK=100000 IMGCOMP=0 COMPATIBLE=jpg#bmp#tif#tiff#gif#jpeg#psd#png#wmf#emf#dis#pcd [SPECIFIC_0] VARNAME=COPIESMODE TYPE=NUMBER DESCRIPTION=Setting for classification mode of picture copies.
Kiosk Appendix A. Photo Web Album. Operator Manual [FORMAT_3] ALIAS=10x15(x2) DESCRIPTION=10x15(x2) PRODUCT_ID=3333 PRODUCT_DESCRIPTION=10x15(x2) MEGAPIXELS=4,739 WIDTH=2152 HEIGHT=3146 [FORMAT_4] ALIAS=11.5x15(x2) DESCRIPTION=11.5x15(x2) PRODUCT_ID=4444 PRODUCT_DESCRIPTION=11.
Kiosk Appendix A. Photo Web Album. Operator Manual 7.3.5 Configuration for Click5000 or Kiosk, sending data to remote laboratory (FTP connection) On sending jobs from Clic or Kiosk, we assume that we are working on an FTP connection. We therefore consider that the size of the picture files is not an issue due to the lower data transmission speed. We shall configure the system to send the pictures in JPG format.
Kiosk Appendix A. Photo Web Album. Operator Manual This parameter activates the compression of the pictures (JPG). It should be set to ‘1’ to permit the compression of the JPG. 7) COMPATIBLE You can ignore this parameter. In any case, if the remote laboratory wants to receive another type of picture formats (for example TIF), the IMGCOMP parameter should be set to ‘0’ and COMPATIBLE as follows: COMPATIBLE=jpg#tif 7.3.5.
Kiosk Appendix A. Photo Web Album. Operator Manual Both WIDTH and HEIGHT are used to resize the pictures when they are compressed in JPG format, for example, or when the latter surpass the size indicated in OPTSIZEDISK. ALIAS=15x23 DESCRIPTION=15x23 PRODUCT_ID=2222 PRODUCT_DESCRIPTION=15x23 MEGAPIXELS=4,739 WIDTH=2152 HEIGHT=3146 7.3.5.4 FTP connection example [GENERAL] COPYRIGHT=Copyright Mitsubishi Electric Europe B.V. 2005 REQUESTFILENAME=RequestInfo.
Kiosk Appendix A. Photo Web Album.
Kiosk Appendix A. Photo Web Album. Operator Manual Appendix A. Photo Web Album. Each registered shop has its own associated URL site that can be customized to a greater or smaller degree, depending on the agreement with the local Mitsubishi office. This URL takes the form of www.mitsubishialbum.com/####/#### where the # symbol means a series of numbers that are given by the Web Server Administrator.
Kiosk Appendix A. Photo Web Album. Operator Manual Locate a Kiosk From a standard web browser, type www.mitsubishialbum.com. 1. Select “Press here to locate a Kiosk” 2. Select country, province and town to find a Kiosk. In the Kiosks Found area, the user can see all the registered Kiosks in the selected region. March 2006 - v2.
Kiosk Appendix A. Photo Web Album. Operator Manual View album When uploading pictures from a Kiosk, a ticket with an Album_ID and password is generated. The customer can see these pictures from another Kiosk or from the Web site: From a standard web browser, type www.mitsubishialbum.com 1. Select View Album 2. Enter the Album_ID and password in the Identifier and Code fields and click OK. 3.
Kiosk Appendix A. Photo Web Album. Operator Manual Remote Requests Remote Requests allows the customer to select Photo Web Album pictures and send them to a DSPKiosk. To use this tool select “print-outs” in the top bar. 1. Select the pictures to be printed, the number of copies and the desired format. A CD can also be requested. 2. After the selection has been made, click OK 3. Select the country, city and province where the jobs are being printed. 4.
Kiosk Appendix A. Photo Web Album. Operator Manual User. Creating a private account On the Web site a customer can create a private account to keep a collection of albums. Proceed as follows to create an account: 1. From a standard web browser, type www.mitsubishialbum.com 2. Select new user. 3. Fill in the registration form 4. In a few minutes the customer will receive a reminder email confirming his name and password. March 2006 - v2.
Kiosk Appendix A. Photo Web Album. Operator Manual User. Managing Albums The customer will be able to manage, share and remotely print the pictures from the Photo Album Web site. Enter the User and Password. Once inside, the options are: A. B. C. D. E. Import albums created from a Kiosk. Upload pictures from the PC by the ' add photos'option. Rename pictures and albums. Share albums by sending an email to someone. Request remote prints. See section “View Album” step 4. A.
Kiosk B. Appendix A. Photo Web Album. Operator Manual Upload pictures from the PC: Select [My Albums] and then ' add photos'option The customer can choose between two options for uploading pictures. B.1) Java tool. It allows the customer to easily select multiple pictures and/or folders by picture format. (tiff, bmp, jpg) To use Java tool, “Java Sun Virtual Machine” software must be installed in the system. B.2) C. Browser.
Kiosk Appendix B. DPS Server Shop Administration. Operator Manual Appendix B. DPS Server Shop Administration. Each Registered Shop has its own associated Administration access. From the Administration Web Site, the Supervisor can modify the shop information, configure Remote Job services, see production statistics etc. It is possible to browse the Administration Web Site from the Kiosk or from any standard PC. www.mitsubishialbum.com/meeadmin.
Kiosk Appendix B. DPS Server Shop Administration. Operator Manual Kiosk and Administrator Information Status and information on the Kiosk Incident notification Groups: Group 1: Service company Group 2: Maintenance Dept. Group 3: Administrator (see section 3.2.1.7) Personalizar logotipo Change Administrator details and password Ver estadísticas del producto e incidencias March 2006 - v2.
Kiosk Appendix B. DPS Server Shop Administration. Operator Manual Web Site Customization Powered by 73x35 pixels Shop Name Logo 120x60 pixels March 2006 - v2.
Kiosk Appendix B. DPS Server Shop Administration. Operator Manual Monitoring Kiosk 1 2 3 4 5 Only applies to static IP Kiosks 1) Hardware Devices The list contains an overview of the identification and status of the hardware devices. Lines containing the status column with a zero value mean the kiosk is up and running, whereas values other than zero imply that the device is not working properly. In Status Message the user has detailed information on the hardware device.
Kiosk Appendix B. DPS Server Shop Administration. Operator Manual 3) Remote Service Setup The frame shows a list of the remote services provided by the Kiosk to the web end users. A remote service is a product or an activity that a Kiosk provides to web users through the customer Web site interface when the print-out service is selected. From this section it is possible to insert new services and/or modify their prices. 4) Alerts The frame shows a list of alerts sent from the selected Kiosk.
Kiosk Appendix B. DPS Server Shop Administration. Operator Manual Browsing statistics The administrator tool provides a set of services to view and extract statistics about the Kiosk activity and alerts. Incidents and production statistics enable the administrator to generate specific reports. In the form shown, a set of available fields allows you to define the query parameters on the incidents and production databases. Each parameter is a new search criterion.
Kiosk Appendix C. Personalising the Kiosk Operator Manual Appendix C. Personalising the Kiosk Main Screensaver: Flash and Banner options Main screensaver appears after some time of inactivity. There are two ways to create your own DPSKiosk Main Screensaver. 1. Create a Macromedia Flash ® project with these conditions: • • • • • Contact with a Macromedia Flash ® advanced programmer (graphic designer and programmer) Name of flash must be ‘screensaver.swf Screen size is 800x600 pixels.
Kiosk Appendix C. Personalising the Kiosk Operator Manual Shop Logo This is the Logo that can be shown in the top left corner on the screens of Kiosk software, on the PhotoClickCD customer software screen, and the Index Print. • • • Configure the logo from the Kiosk Kernel supervisor menu Press the Delete Logo button to insert the DPS default logo. Resolution: 166x52 pixel “.bmp” file.
Kiosk Appendix C. Personalising the Kiosk Operator Manual 1h and 24h Services (Minilab / Laboratory print services) Disclaimer The 1H and 24H print services disclaimers are customizable. This information is shown under the prices list, and allows you to show the customer the conditions and instructions of the service. Please edit and copy the files located in D:\DPSPhoto\ServicesInstructions with the name MINILAB_1h_XXX.txt. where XXX corresponds to the letters of desired language.
Name of BRANCHES the importers France Mitsubishi Electric Europe B.V. 25 Boulevard des Bouvets, 92741 Nanterre Cedex, France Tel (+33) 1 55 68 55 00 Fax. (+33) 1 55 68 57 31 Germany Mitsubishi Electric Europe B.V. Gothaer Str. 8, Ratingen / P.O. Box 1548 40835 Ratingen Germany Tel (+49) 2120 486 9250 Fax. (+49) 2102 486 7320 Ireland Mitsubishi Electric Ireland Westgate Business Park, Ballymount Dublin 24 Ireland Tel (+353) 1 4198844 Fax. (+353) 1 4564422 Italy Mitsubishi Electric Europe B.V. Centro Dir.
