FT1200 Owner’s Handbook COMPACT NATIONAL ACCREDITATION OF CERTIFICATION BODIES
OWNER’S HANDBOOK APRICOT FT1200
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CONTENTS Safety and regulatory notices General Standards Power connection information FT1200 power switch Power - UK only 1 Introducing your computer Pictorial guides Front view Rear view Removing panels The internal layout 2 1/1 1/2 1/3 1/4 1/6 Using your computer Using the 3.
Contents 5 Troubleshooting Problems when starting Troubleshooting checklist The system’s disk drives 6 System motherboard Major board features Jumpers and connections Replacing the CMOS battery Upgrading the motherboard Adding more memory Upgrading the processor 7 5/1 5/3 5/4 6/1 6/2 6/6 6/7 6/7 6/9 System BIOS and setup Entering setup Setup runs on its own Control keys Main menu screen Beep codes Error messages Note down your BIOS settings 7/1 7/2 7/2 7/3 7/11 7/13 7/14 Appendix Antistatic precau
SAFETY AND REGULATORY NOTICES Electrical The computer uses a safety ground and must be earthed. The system unit AC power cord is its ‘disconnect device’. Ensure that the system unit is positioned close to the AC power outlet and that the plug is easily accessible. The power cord packed with the computer complies with the safety standards applicable in the country in which it is first sold. Use only this power cord. Do not substitute a power cord from any other equipment.
Safety and regulatory notices Standards Safety This product complies with the European safety standard EN60950 and amendments 1, 2, 3 and all European country deviations.
Safety and regulatory notices Power connection information Typical AC plugs 250V 250V E L 125V N 250V L N E N 250V E L N L E BS1363A SHUCO NEMA 5-15P SRAF 1962/DB16/87 ASE 1011 U. K. Austria Belgium Taiwan Denmark Switzerland Finland France Thailand Italy Germany USA Sweden Norway Canada Holland Procedure Note Any ancillary equipment using an AC power supply cable should be earthed.
Safety and regulatory notices Important power switch information The FT1200 power switch has dynamic control of the power supply electronically. The power supply remains energised until the AC supply is disconnected from the system by removal of its ‘disconnect device’, i.e. the AC supply cord. Do not open or remove system panels without: ♦ Taking suitable antistatic precautions. ♦ Disconnecting the supply cable from the rear of the system.
1 INTRODUCING YOUR COMPUTER This chapter gives you a quick tour of your Apricot computer. It details the various features and contains pictorial guides to help you become familiar the various parts of the machine. Warning Read the power guidelines which can be found in the ‘Safety and Regulatory Notices’ section of this manual before using the computer for the first time.
Introducing your computer Front View 8 1 2 3 COMPACT 4 5 7 1/2 6 1 Not in use on this model 6 Power button 2 Lifting point (not to be used on its own) 7 Lockable front door (keep the keys in a safe place) 3 Floppy diskette drive 8 System LEDs: 4 CD-ROM drive 5 Available drive bays -e.g.
Introducing your computer Rear View A 1 2 A A 3 4 1 5 10101 2 6 7 8 9 9 10 A A 11 14 12 13 1 Rear of expansion bay 9 Handles to assist side panel removal 2 Not fitted on this model *1 10 Security loop for cable or padlock 3 Parallel or printer port 11 AC power output for monitor 4 Serial port 2 12 AC power input from supply 5 Serial port 1 13 Protection cover for PSU fan *2 6 PS/2 port for mouse 14 Main side panel locking 7 PS/2 port for keyboard 8 USB port for future
Introducing your computer Removing panels For normal access to the motherboard, only the main side panel requires removing, but for fitting expansion boards the main side panel and the top panel both have to be removed. Both side panels will require removal if any drives are to be fitted into the remaining drive bays. Warning Turn off the computer, along with all peripherals, and unplug all power cords before removing any panels.
Introducing your computer 1 10101 2 Other side panel This panel only needs to be removed for access to the drive bay fixing screws. No other components can be reached from this side. 1. Remove the two panel securing screws. 2. Slide the panel carefully towards the rear of the system using the handle provided. 3. After about 2 to 3 cm movement it is possible to lift the panel vertically clear of the system. The access window to the drive mounting screws is now clearly visible.
Introducing your computer The internal layout Please note that for clarity, none of the internal ribbon and power connections are shown.
2 USING YOUR COMPUTER This chapter provides useful information on the correct operation of the drives fitted to your computer. Using the 3.5" diskette drive The floppy disk drive is usually configured in the system BIOS as drive A:, with a capacity of 1.44 Mbytes. Inserting a diskette A diskette is inserted into the diskette drive slot shutter-foremost, and with its label side facing up.
Using your computer Removing a diskette Before attempting to remove a diskette, make sure that the drive is not currently in use (the diskette activity indicator, opposite the drive’s eject button must be unlit). Press the eject button on the drive. The drive mechanism disengages and the diskette is ejected half-way out of the drive.
Using your computer The CD-ROM LED flashes when the CD-ROM tray is opened, and when it is active.
Using your computer Inserting a compact disc Press the button on the front of the drive and place the CD label up on the platter: T COMPAC Push the button again, or gently push the front of the platter to draw it back into the drive. Removing a compact disc Before attempting to remove a CD, ensure that the drive is not currently active. Press the Eject button. The drive mechanism disengages and the platter is ejected.
Using your computer metal rod (such as an unwound paper clip) into the emergency eject hole and push, see below: T COMPAC Care of CDs Keep CDs well away from dust and moisture, and avoid touching the surface of the CD. Avoid extremes of temperature and exposure to direct sunlight as these may cause the disk to warp. Always store CDs in their original cases wherever possible. Replacement cases are readily available in the larger record stores.
Using your computer Optional DAT tape drive It is recommended to regularly make a backup of the software on the system hard drives. A DAT tape drive is one of the simplest and most convenient methods. The drive can be obtained from your supplier as an upgrade kit. Operating system software can be easily reinstalled from the master software disks or CD-ROMs, but created data from a multitude of server users can not be easily replaced.
Using your computer Inserting a DAT tape COMPACT Hold the cassette with its metal plate downward and the open tape edge towards the computer. Without using undue force, press the cassette against the drive tape slot. The dust cover will swing open allowing the tape cassette to enter. Push firmly home. With some models of drive, the cassette does not enter the drive completely. The ‘Cassette engaged’ green light should come on.
Using your computer Make sure that labels are secure before use and do not leave cassettes in the drive when the computer is switched off or not in use. Cleaning your drives Cleaning a floppy drive Do not insert cotton buds or other implements into the drive door. If you think the drive needs cleaning, obtain a specialist cleaning kit from a reputable supplier. It will come with instructions for its correct use.
3 ADDING NEW DRIVES New drive locations 4 3 2 1 1 First hard disk drive (HDD) 3 Spare drive bay 2 Space for second HDD 4 Bay for two SCSI HDDs Caution Apricot Computers Ltd tests many types of hard disks from a variety of manufacturers and all of our upgrade parts are guaranteed. The quality or compatibility of drives obtained from any other source cannot be guaranteed. Any damage caused by fitting non approved drives will not be covered by the system warranty.
Adding new drives Second hard drive 1. Turn off the computer and unplug all power cords. Take suitable anti-static precautions and remove the system side panels. Detailed instructions for this are given in chapter 1. Caution If you are unfamiliar with the recommended anti-static precautions, refer to the antistatic section at the rear of this handbook. 2. Carefully remove the front bezel blanking insert by pushing it off from the rear with a blunt point.
Adding new drives 6. Connect the hard disk ribbon cable to the new drive. The ribbon is striped to indicate pin 1, which usually goes to the end nearest the power connector. 7. Refit the system side panels, metal plate and bezel insert. It will now be necessary to run the disk preparation utilities to partition and format the disk to your requirements. Your software guide or the operating system HELP should provide information on this topic.
Adding new drives 4. Check before sliding the device into the system, that any device jumpers have been correctly set, for example, SCSI ‘ID’. 5. Carefully slide the new device into the bay from the front and secure it with screws on both sides. Make sure that the front of the device is aligned as close as possible to the front bezel. 6. Fit any control card into an appropriate expansion slot. ◊ Information is given in the following chapter about the correct method of installing cards. 7.
4 EXPANSION CARDS If, having read the following installation instructions, you do not feel confident about installing expansion cards yourself you may wish your supplier or service organisation to fit the card for you. The only tool required is a small cross-head screwdriver. Warning Never carry out any work on the equipment with power applied. Always switch off at the supply and remove the power lead from the equipment before starting work.
Expansion cards Caution This system complies with the CE marking directive and its strict legal requirements. Use only Apricot tested and approved parts. Failure to do so may result in invalidating both the compliance and your warranty. All expansion cards or upgrade components must carry CE marking. ISA Interrupt request level (IRQ) The interrupt request level or IRQ is the line over which the expansion card sends a signal to get the attention of, or interrupt, the processor.
Expansion cards Do not disable either one unless you have no intention of using the affected port. Similarly, if you have no intention of using the parallel port, you can disable it with the BIOS Setup utility, completely freeing IRQ7 for use by an expansion card. Direct memory access (DMA) channel Some hardware devices can use a DMA channel to access system memory without directly burdening the processor. Computers have DMA channels numbered DMA0 to DMA7.
Expansion cards I/O ports Default assignment 080h-09Fh DMA page register 0A0h-0A1h Interrupt controller 2 0B4h, 0B8h, 0BCh Local bus ATA/IDE 0C0h-0DFh DMA controller 2 0F0h, 0F1h Math coprocessor busy (clear/reset) 0F8h-0FFh Math coprocessor 1F0h-1F7h Hard disk drive controller 200h-207h Game I/O (disable) 220h-22Fh, 230h-233Fh Sound blaster system 240h-24Fh, 250h-253Fh Alternate Sound blaster system 278h-27Fh Parallel port 2 2B0h-2DFh Alternate VGA 2F8h-2FFh Serial port 2 300h-3
Expansion cards where the card’s memory begins within the address space. Typically, an expansion card’s memory must be mapped onto the addresses between C8000h and DFFFF in upper memory. With most modern expansion cards this is fully automatic. The card’s documentation should list its possible base memory addresses. You will also need to know how much memory the card has, so that you can leave the right gap between this card’s base address and the next.
Expansion cards 3 2 1 1 10101 2 1 Full PCI 2 Full PCI/ISA shared slot 5. 3 Full ISA If the card you are installing is configured by the means of jumpers or switches, check that it is correctly configured before proceeding. Note If the card uses the video feature connector (VFC) on the motherboard, or any separately installed video board, you may need to connect this before you install the card. 6. Position the expansion card alongside the slot in which you wish to install it.
Expansion cards 7. Slide the card into the slot ensuring that the card edge connector engages correctly with the socket on the riser board. Do not use excessive force. 8. Secure the card by replacing the screw that you removed in Step 4. 9. Connect any necessary signal cables to the card. See the documentation for the card for information. 10. Check to ensure no other cables or connectors have become dislodged and replace the system panels. 11.
5 TROUBLESHOOTING This chapter offers advice if you suspect a fault with your computer. It is concerned mainly with problems caused by the computer itself, problems more often arise from other sources such as your operating system or application software. It must also be remembered that it can be very easy to leave off or dislodge cables and connectors inside the computer when fitting expansion cards, or upgrading the motherboard, or indeed anything that may require temporary removal of the system cover.
Troubleshooting Power-on self-test (POST) Whenever the computer is turned on, the power-on self-test (POST) routine tests various hardware components, including memory, and compares the actual configuration of the computer with that recorded in configuration (CMOS) memory. During this time, BIOS sign-on and POST messages are displayed. A configuration discrepancy could arise if you have just installed or removed a hardware option (for example, if you have added or replaced memory).
Troubleshooting Boot failure message Explanation formatted. Insert a system diskette, press F1, and format the hard disk as described in your operating system manuals. Fixed disk read failure The hard disk may be defective. Press F1 to retry. Make sure the drive is correctly specified in the BIOS setup utility. If the problem persists, insert a system diskette, press F1, backup the data held on the defective hard disk and try reformatting it.
Troubleshooting Monitor If there is no display check that the monitor is turned on, and the brightness and contrast controls are not too low. If you have fitted a new video controller expansion card and subsequently encounter problems try disabling the on-board video controller by removing a jumper from the motherboard. See the chapter ‘System motherboard’ for more information.
Troubleshooting CD-ROM drive If you have problems accessing a CD, check that you have allowed a few seconds for the disk to spin up to full speed, that the disk is the correct way up in the drive, printed side upwards, and that it is a data CD. Remember that with a conventional CD-ROM drive you cannot write to a CD. Hard disk drive SCSI drives If you have just fitted a new SCSI drive, or device, check that you have used a valid ‘ID’ that does not conflict with other SCSI drives or devices is the system.
6 SYSTEM MOTHERBOARD Major board features 20 Com 2 Parallel Com 1 Mouse Key/Bd USB (optional) 1 2 19 3 4 5 6 7 18 8 9 10 17 11 12 13 14 16 15 1 CD-ROM audio connector 8 IDE primary connector 15 VRM8 socket 2 Aux. audio connector 9 IDE secondary connector 16 ZIF socket for processor 3 modem audio input 10 Floppy drive connector 17 CMOS battery (CR2032) 4 Main PSU connections 11 PSU 3.3V aux.
System motherboard Jumpers and control connections 14 1 13 2 12 3 4 11 10 9 8 5 6 7 1 J80 - audio enable/disable 8 PL74 and PL75 - fan connectors 2 PL86 - speaker links 9 J70 - Reserved. Do not move. 3 J40 - hard disk LED select 10 J72 - battery disconnect 4 J71 - Reserved.
System motherboard Processor clock multiplier, J1 to 4 J1 J2 J3 J4 Ratio I I I I 2 I I O I 3 I I I O 4 I I O O 5 I O I I 5/2 I O O I 7/2 I O I O 9/2 I O O O 11/2 O X X I Strictly reserved O O O O 2 I=jumper fitted O=No jumper X=Don’t care Bus speed select, J32 Frequency Jumper J32 60 MHz No jumper 66 MHz Jumper fitted Flash BIOS, J30 & J31 Recovery J30 Program enable J31 2-3, Normal 1-2, Enable 1-2, Recover 2-3, Disable Battery backup, J7
System motherboard Audio disable, J80 Audio J80 1-2, Enable Audio 2-3, Disable Audio On-board SCSI Interface, J90 & J91 Link SCSI Enable - J90 SCSI Type - J91 Link 1-2 Enable SCSI Non Ultra SCSI ON 2-3 Disable SCSI Ultra wide SCSI OFF Hard drive LED, J40 J90 setting (see above) Set J40 as follows: SCSI Disabled (IDE drives fitted) 1-2 SCSI Enabled (SCSI drives fitted) 2-3 Floppy Disk mode, J60 Pins Floppy options J60 1-3 3-mode operation Software control for 1.
System motherboard Fan Connectors, PL73 & PL74 Pins CPU Fansink PL73 Pins Main fan PL74 1 Ground 1 Ground 2 Fan Fail 2 Controlled supply 3 + 12 volts 3 Ground Front and panel connectors, PL70 & PL71 Row A - PL70 Pins Row B - PL71 Power (PSU control) 1 Standby switch Power return 2 Standby switch return (Connected to pin 6) 3 Vcc Keyed 4 Keyed Hard disk LED signal 5 IRDA input Hard disk LED pullup 6 Ground Ground 7 IRDA output Keylock switch 8 Ground Keylock switch
System motherboard Replacing the CMOS battery The battery is a 3 volt lithium type (CR2032 or equivalent) typically used in calculators, watches and other small, batterypowered electronic items. The average battery life is between 3 and 5 years. Read carefully the following instructions before commencing work. 1. Turn off the computer and unplug all power cords. Take suitable anti-static precautions and remove the system unit cover. 2.
System motherboard Upgrading the motherboard Caution Care must be taken in the purchase of upgrade parts to ensure both compatibility with the system and the compliance with appropriate approvals and certification, e.g. CE marking within Europe. Using non-approved parts may invalidate your warranty and system approvals. The only tool required to complete the installation of the upgrades is a small cross-head screwdriver. Read all the instructions through carefully before starting.
System motherboard Turn off the computer and unplug all power cords. Take suitable anti-static precautions and remove the main system side panel. Detailed instructions for this are given in chapter 1. Caution If you are unfamiliar with the recommended anti-static precautions, refer to the antistatic section at the rear of this handbook. To install a DIMM 1. Take the module out of its anti-static packaging. Hold it by its ends and avoid touching the metal contacts. 2.
System motherboard To remove a DIMM 1. Gently press the tabs on both of the end clips at the same time. This will release the DIMM and lift it out of its socket. 2. Lift the module clear of its socket. Hold it by its ends and avoid touching the metal contacts. 3. Place the DIMM in suitable anti-static packaging. When you have finished, replace and reconnect the drive module you removed earlier, then refit and secure the system unit cover.
System motherboard Changing the processor To remove the existing processor: 1. Turn off the computer and unplug all power cords. Take suitable anti-static precautions and remove the main system side panel. Detailed instructions for this are given in chapter 1. Caution If you are unfamiliar with the recommended anti-static precautions, refer to the antistatic section at the rear of this handbook. 2. If there are any expansion cards in the way, you may have to remove them.
System motherboard intel Lift the processor out of the socket and place it on an antistatic surface outside the system unit. Hold the processor by its edges and avoid touching any of the metal pins. intel 5.
System motherboard To fit the upgrade processor 1. Ensure that the securing lever on the ZIF socket is still in the upright position. 2. Take the upgrade processor out of its anti-static packaging. Hold the processor by its edges and avoid touching the metal pins. The upgrade processor and the ZIF socket are keyed to ensure that the processor is installed in the correct orientation. (The pin pattern is totally different at one end.) It will only fit into the socket one way. 3.
7 SYSTEM BIOS AND SETUP The basic input-output system (BIOS) is permanently encoded in an area of read-only memory (ROM). It can be modified or upgraded if necessary, but this is recommended to be undertaken by an authorised engineer. It requires specialist software. BIOS Setup is a utility within the computer BIOS. Its main purpose is to allow you to view and alter the computer hardware configuration. It is also used to configure various security and power-saving options.
System BIOS and Setup If Setup runs on its own This can happen for three reasons: ♦ Power on self test (POST) detects a configuration error or fault. This will result in either a BEEP code or one or more of the error messages listed at the end of this chapter. If a fault persists, make a note of error messages and the current configuration settings before calling an authorised maintainer. ♦ The CMOS battery may be running down. You may get spurious error messages.
System BIOS and Setup Keys to use Function To toggle values or settings. The enter key, to select the highlighted item. Numbers, used in places where values are to be entered. Used when required, similar to numbers. Restores the original settings in force when you entered BIOS setup.
System BIOS and Setup The Save Settings options saves any changes that you have made so far. The Restore Settings option restores the settings that were in effect when you started the BIOS Setup utility (with the notable exception of the Date and Time settings). The Load Default Settings option restores the BIOS default settings. Caution The BIOS defaults may not be appropriate for your particular system. Make a note of ALL the current settings before using the Load Default Settings option or pressing F10.
System BIOS and Setup Any parallel port devices that you may wish to attach, such as a tape streamer or external hard drive etc., should have full instructions supplied with them that will tell you if the port capabilities need to be manually altered to one of the extended options listed. Mouse This option enables the use of a mouse. The actual presence of the mouse can then be detected by POST. You should not normally disable this setting. Diskette Controller This option enables the use of the 3.
System BIOS and Setup Hard disk drives Hard disk size, type and mode, is auto-detected when the computer is turned on, and the most suitable mode will have been selected. Do not alter this mode as it may cause your hard disk to be inaccessible, or the data to be lost. Choosing any of the displayed drives opens a screen giving further details of the drive. Date and Time Use this to adjust the motherboard’s Real Time Clock (RTC). This clock is maintained by the CMOS battery.
System BIOS and Setup 3. If you want the computer to ask for the power-on password, ensure that Password Prompt is set to “On”. If this option is set to “Off”, the computer will still require the password but will not ask for it. ◊ If you do not enter the password on start-up, the keyboard is inoperative! To get round this you may have to boot from a floppy disk in the A: drive. When the computer is next turned on or rebooted, the user is required to enter the password.
System BIOS and Setup Keyboard Numlock State If set to ‘On’ (default), the keys on the numeric keypad (on the right-hand side of the keyboard) will produce numbers when pressed. If ‘Off’, these keys provide cursor control functions instead. Keyboard speed This sets the speed (frequency) at which a pressed key will repeat; either ‘Fast’ (default) or ‘Normal’. Disketteless Operation If this is ‘Disabled’, POST will look for and test the diskette drive, and report an error if the drive is faulty or missing.
System BIOS and Setup Power On Self Test The POST can be selected to either run only a ‘Quick’ set of tests or a more thorough (but longer) ‘Enhanced’ set. Virus Detection If this option is ‘Enabled’, each time the computer boots the BIOS will check the startup device to find if a boot sector virus has crept in. This is not an infallible check against the newer types of viruses, but it can help.
System BIOS and Setup PCI Settings The only configurable PCI setting is Palette Snooping. This can be ‘Enabled’ or ‘Disabled’ and should be enabled only for PCI video expansion cards that specify it as being required. Universal Serial bus (USB) This is available for future use as more USB devices become available. Leave set to ‘enabled’. Memory settings This page sets the level of memory testing. The available settings are, ‘Disabled’, ‘Correction’, ‘Checking and Correction’.
System BIOS and Setup Power Management The power management features provided aim to reduce the amount of electricity consumed by your computer if it should be left idle. If your system has Apricot power management software the BIOS settings should all be set to disabled as standard. That will allow use of the software to pre-program power restore events and operations. (incoming messages, alarm calls etc.
System BIOS and Setup Repeating short beeps. Usually indicative of a keyboard key stuck down, but may be due to the keyboard interface failing. One long and one short beep. POST has detected an error on the video adapter in the system. There may be no display on the screen. One long and two short beeps. This means that either the video system is faulty, or that a video I/O adapter ROM is not readable. Two long and two short beeps. The video subsystem cannot be supported by the main system POST.
System BIOS and Setup Error Messages If you get an error which is not listed or the problem persists, call your maintenance provider. Code Cause 0 Code Cause Keyboard locked 301 Keyboard clock line failure 062 Boot failure.
System BIOS and Setup Notes Use this area to make a note of your current BIOS settings for future reference.
APPENDIX Suitable antistatic precautions Cleaning and transporting
A1 ANTI-STATIC PRECAUTIONS Static electricity can cause permanent damage to electronic components. You should be aware of this risk, and take precautions against the discharge of static electricity into the computer. Static electricity can be generated by moving on a chair, brushing against desks or walls, or simply walking across an ordinary carpet. Items handed from one person to another, or being wrapped or unwrapped, can acquire a static charge.
Anti-static precautions A1/2 ♦ Handle static-sensitive items with extreme care. Hold expansion cards and add-on components only by their edges, avoiding their electrical contacts. Never touch the components or electrical contacts on the motherboard or on expansion cards. In general, do not handle static sensitive items unnecessarily. ♦ Keep all conductive material, foodstuffs and especially liquids, away from your work area and the open computer.
A2 CLEANING AND TRANSPORTING Cleaning the computer Do not use solvents or abrasives, they might damage the system unit surfaces. Do not use aerosols or sprays near any part of the system, in particular, air vents or grills, ports, or removable-media drives, as microscopic droplets can remain in the air for some time and then be sucked in when you switch on and cause irreparable damage. Warning Turn off the system unit and unplug all power cords before cleaning or moving the computer.
Cleaning and Transporting The keyboard When necessary, clean the keycaps with a slightly damp clean cloth and a minimum amount of a non-abrasive cleaning agent. Regularly check the keyboard cable for wear and tear, particularly near table or shelf edges. Take care not to spill any liquid or drop small objects, e.g. paper clips or staples, onto the keyboard. Follow these steps if this should happen to the keyboard and it stops working: 1. Switch off and unplug the keyboard. 2.
Cleaning and Transporting 4. Inside the mouse there are three small rollers. Using a cotton swab moistened with a solvent cleaner, gently wipe off any oil or dust that has collected on the rollers, rotating them to reach all of their surfaces. 5. Use clear water, or water with a mild detergent, to clean the ball. Then dry it with a clean, soft cloth. 6. Put the ball back in its socket and replace the plastic cover. It should click into place.
MITSUBISHI ELECTRIC PC DIVISION APRICOT COMPUTERS LIMITED 3500 PARKSIDE BIRMINGHAM BUSINESS PARK BIRMINGHAM B37 7YS UNITED KINGDOM Tel (44) 121 717 7171 Fax (44) 121 717 3692 http://www.apricot.co.
