User's Manual

Chapter 26 Troubleshooting
B222s User’s Guide
174
4 Turn t he LTE Device off and on.
5 I f t he problem cont inues, cont act t he vendor.
26.3 LTE Device Access and Login
I forgot t he I P address for t he LTE Device.
1 The default I P address is 192.168.1.1.
2 I f you changed t he I P address and have forgot t en it, you m ight get the I P address of t he LTE Device
by looking up t he I P address of the default gat eway for your com put er. To do t his in m ost Windows
com puters, click Sta rt > Ru n, ent er cm d, and t hen ent er ipconfig. The I P address of t he De fa ult
Gat ew a y m ight be t he I P address of the LTE Device ( it depends on t he net work) , so enter t his I P
address in your I nt ernet brow ser.
3 I f t his does not work, you have t o reset t he device to it s fact ory default s. See
Section 1.7 on page
20.
I forgot t he password.
1 The default adm in password is 1 2 3 4 and t he default user password is 1 2 3 4 .
2 I f you can’t rem em ber the password, you have t o r eset the device to it s factory default s. See
Section 1.7 on page 20.
I cannot see or access t he Login screen in the web configurat or.
1 Make sure you are using t he correct I P address.
• The default I P address is 192.168.1.1.
• I f you changed t he I P address, use t he new I P address.
• I f you changed t he I P address and have forgot t en it, see t he t roubleshooting suggestions for
I
forgot t he I P address for t he LTE Device.
2 Check the hardware connect ions, and m ake sure t he LEDs are behaving as expect ed. See t he Quick
St art Guide.
3 Make sure your I nt ernet browser does not block pop- up windows and has JavaScript and Java
enabled. See
Appendix C on page 219.