User's Manual

Table Of Contents
23
Chapter
Chapter 23 Troubleshooting 134
CHAPTER 23
Chapter 23
Troubleshooting
23.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
Power, Hardware Connections, and LEDs
Router Access and Login
Internet Access
Wireless Internet Access
Phone Calls and VoIP
23.2 Power, Hardware Connections, and LEDs
 The Router does not turn on. None of the LEDs turn on.
1 Make sure the Router is turned on.
2 Make sure you are using the power adaptor or cord included with the Router.
3 Make sure the power adaptor or cord is connected t
o the Router and plugged in to an appropriate
power source. Make sure the power source is turned on.
4 Tu
rn the Router off and on.
5 If the problem continues, contact the vendor.
 One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.3 on page 9.
2 Check the hardware connections. See Section
1.2 on page 7.
3 Inspect your
cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Router off and on.