User guide

Messaging User Guide

Play a Voice Message in Outlook

If the message playback settings are set to "Auto-play when previewing", simply highlight the

message in the inbox, and the message will automatically play over the PC speakers.

If the message playback settings are set to "Auto-play when opening"

1. Highlight the message in the inbox.

2. If the Mitel Networks QuickPlay player is not visible, click QuickPlay in the Unified Mes-

saging toolbar.

3. To play the message over the PC speakers, click the play button in the QuickPlay player.

4. To play the message over the phone in a Call Me/Meet session, click the phone button in

the QuickPlay player.

- If your phone number or extension is configured in your Outlook options for Unified

Messaging, the system dials the number (Call Me session). When you answer the phone,

the message is played.

- If your phone number or extension is not configured in your Outlook options for Unified

Messaging, you must now call in to your voice mailbox and log in (Meet Me session). Once

you are logged in, the message is played.

For more information about the Call Me/Meet Me feature, refer to the Web View Help.

Reply to a Voice Message in Outlook

You can reply to a voice message in Outlook with another voice message that you send as an

email attachment. You will require a Call Me or Meet Me connection to record a message. Refer

to the Web View Help for instructions on how to set up a Call Me or Meet Me session.

1. Log into a Call Me or Meet Me session.

2. Highlight the message in the inbox, and then click Reply or Reply to All in the Unified

Messaging toolbar. The RE: <subject> window opens.

3. Verify the recipients and enter any new names.

4. Click the record button and then record your message over the telephone through a Call

Me or Meet Me session. When you have finished recording, click the stop button.

5. Click Send.

Note: Fax and confidential voice messages cannot be played through the PC speakers.

Notes:

1. While a message is playing, you can use the Stop, Pause, and volume buttons on

the QuickPlay player. However, if a message is playing in Call Me or Meet Me mode,

the pause and volume buttons are not available.

2. While the QuickPlay player is playing a Call Me /Meet Me message over the phone,

do not click "Profile" in the UM toolbar to launch the Web View OR click any button

in the Web View since the Call Me/Meet Me session will close.