User guide

Using Your PC for Voice Messages

You can install the Mitel Outlook Client Plug-in to use Microsoft Outlook 2007 to manage your

voice mails. The plug-in installs the Mitel Networks QuickPlay player and the Unified Messaging

toolbar in your Microsoft Outlook email client (see below). The QuickPlay player allows you to

use the phone or your PC speakers to listen to your voice messages, while the toolbar enables

you to reply to, forward, and manage your voice messages as well as create and send new

voice messages with either voice mail or email. The toolbar also enables you to launch the

Web View from Outlook.

There are four types of NP-UM messages supported by the Mitel Outlook Client Plug-in: voice

messages, confidential voice messages, Record-A-Call messages, and fax messages. Each

of these messages has unique icons to identify the specific message type.

You must be a NuPoint Unified Messenger Advanced Unified Messaging user to install and

use the Outlook Client Plug-in.

Install the Outlook Client Plug-in

Before You Begin

Obtain the following information from your System Administrator before you begin this

procedure:

• The location of the OutlookClientPlugin.exe file;

• The NuPoint Unified Messenger platform fully qualified domain name (FQDN).

Note: Microsoft Outlook has an Explorer and an Inspector window. The Explorer window

is the main window that displays the list of messages for the user, while the Inspector

window is the window that displays a message when it is opened.

Note: If a voicemail message is moved from the Inbox to a personal folder, the message

is deleted from the telephone user interface (TUI). If the message is then moved back

to the Inbox, it is deleted since the associated TUI message has been deleted. The

message may reside in the Deleted folder if the permanent delete configuration

parameter is disabled. See your System Administrator for more information.

Notes:

1. You can reply to emails with email messages only.

2. The Outlook Client Plug-in requires Microsoft® Outlook 2000, XP, 2003, or 2007.

3. The plug-in works with the Microsoft® Windows 2000, XP, 2003, or Vista operating

systems. For Windows Vista, only the following versions are supported: Vista

Business, Vista Enterprise, and Vista Ultimate.

4. PC sound cards and PC speakers are optional since you can use the Call Me/Meet

Me feature to listen to messages.

Note: Once you have installed the plug-in, Outlook takes slightly longer to open and

close. Avoid restarting Outlook immediately after closing it.