Phone User Guide

ManualsBrandsMitel ManualsTelephoneT7208

3300 CITELlink Gateway

for 7000 Series Norstar Phones

T7208 Phone User Guide

Summary of content (26 pages)

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3300 CITELlink Gateway for 7000 Series Norstar Phones T7208 Phone User Guide
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NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by MITEL NETWORKSJ Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by MITEL NETWORKS or any of its affiliates or subsidiaries. MITEL NETWORKS and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
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Contents 1 ABOUT YOUR PHONE Conventions Using Your Norstar Phone with the 3300 CITELlink Gateway TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing 2 3 3 3 3 4 CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change 4 4 4 4 4 5 5 MAKING AND ANSWERING CALLS Make a call Answer a call Redial Redial - Saved Number Speed Call Keys Speed Call - Personal Handsfree Operation On-Hook Dialing O
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10 CALL HANDLING Hold Transfer Conference Conference Split Swap Call Forward Call Forward - Remote Call Forward - End Chaining Call Forward - Override Messaging - Advisory Messaging - Callback Messaging - Cancel Callback Messaging - Cancel All Callbacks 10 10 10 11 11 12 13 13 14 14 14 15 15 15 USING ADVANCED FEATURES Account Codes Call Park Call Pickup Campon Do Not Disturb Override Paging Direct Paging Group Paging / Meet Me Answer Trunk Flash Record a Call Tag Call -ii- 15 16 16 16 17 17 17 18 19 19
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ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your T7208 phone has ten fixed-function keys ( (SUPERKEY), TRANS/CONF, REDIAL, MESSAGE, (HOLD), (CANCEL), SPEAKER, DOWN ARROW, , ) and three personal keys with status indicators.
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Phone buttons Button Number 1 2 3 4 5 6 7 8-9 10 11 12 13 Description Superkey Hold Cancel Speaker Prime Line Transfer/Conference Redial Personal Keys Down Arrow Message Unused Microphone Phone status indicators When line is Idle Busy Ringing On hold at your set On hold at another set the indicator is Off On Flashing slowly Flashing rapidly Flashing slow on/fast off Conventions The following conventions are used in this user guide: z z Fixed-functions keys are identified by bold uppercase letters (for
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Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your phone now operates: z z z You can program speed call numbers, personal keys as well as enable/disable features using . To navigate through the menus, use * and # on the keypad. Some features require you to dial a feature access code. You can use feature access codes whenever you have dial tone. The feature access codes in this user guide may be different from the ones programmed in your system.
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CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Pitch or Volume while the phone is idle: 1. 2. 3. 4. Press . Press # (No) until "Ringer Adjust?" appears. Press * (Yes). To adjust the ringer pitch, press * (Yes). To adjust the ringer volume, press # (No),then * (Yes). 5. Press or until you hear the desired pitch/volume. 6. Press # (Save). 7. Press .
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Language Change To change the display language: 1. 2. 3. 4. 5. 6. Press Press Press Press Press Press . # (No) until "Language?" appears. * (Yes). * (Change). # (No) until the desired language appears. * (Yes). MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number, -ORPress a Speed Call key. -ORPress REDIAL. Answer a call z Lift the handset. -ORPress the flashing Line appearance key and lift the handset.
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Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79. To Redial a saved number: 1. Lift the handset. 2. Dial *6*. Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call number: 1. 2. 3. 4. 5. 6. 7. 8. 9. Press .
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Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. 2. 3. 4. Lift the handset. Dial 67. Enter an index number between 00 and 09. Dial the number to be stored (press between digits to create a pause during dialing - press more than once to lengthen the pause). 5. Hang up. To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial 58. 3. Enter an index number between 00 and 09.
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Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1. Press the flashing line key. 2. Communicate by using the speaker and the microphone. To hang up while using Handsfree Operation: z Press CANCEL.
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On-Hook Dialing To dial without lifting the handset: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Lift the handset. Auto-Answer To enable or disable Auto-Answer: z Press the AUTO-ANSWER feature key. To answer a call when you hear ringback: z Communicate by using the speaker and the microphone. - OR Lift the handset. To terminate a call: z Press . -ORWait for the caller to hang up.
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CALL HANDLING Hold To place a call on Hold: z Press . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: Press the flashing line key. -ORDial **1 and the number of the station that placed the call on Hold. z Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up.
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Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANS/CONF. 2. Dial *41. To return to the conference call: z Press TRANS/CONF. Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number. To alternate between the two parties: z Press the Trade feature key.
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Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer. Note: For information about "I Am Here?", see Call Forward - Remote.
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Call Forward - Remote To forward calls from a remote station to your current location: 1. 2. 3. 4. 5. 6. 7. Press . Press # (No) until "Call Forwarding?" appears. Press * (Yes). Press # (Next) until "I Am Here" appears. Press * (Yes). Dial the extension of the remote station. Press DOWN ARROW to save. To cancel Call Forward - Remote from the station that set the remote forwarding: 1. 2. 3. 4. Lift the handset. Dial **77. Dial the extension of the remote station. Hang up.
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Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. 2. 3. 4. 5. Press Press Press Press Press . # (No) until "Advisory Msgs?" appears. * (Yes). # (Next) until the desired message appears. # (TurnOn). To turn Messaging - Advisory off: 1. 2. 3. 4. Press . Press # (No) until "Advisory Msgs?" appears. Press * (Yes). Press # (TurnOff).
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Messaging - Cancel Callback To cancel a Callback: 1. 2. 3. 4. Lift the handset. Dial *1#. Dial the number of the called station. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1. 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press #. To enter an Account Code during a call: 1. 2. 3. 4. 5. Press TRANS/CONF. Press **3. Dial the Account Code digits. Press # (Save).
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Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press *6. To answer a call that is ringing at a station not in your Pickup Group: 1. Lift the handset. 2. Dial **6. 3. Dial the number of the ringing station. Campon To Campon to a busy station: z Dial 3 or wait for the time-out period to expire.
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Do Not Disturb To activate or deactivate Do Not Disturb: Press the Do Not Disturb feature key. -ORPress . Press the NO softkey until "Do Not Disturb" appears. Do one of the following: Press TurnOn to activate Do Not Disturb. Press TurnOff to deactivate Do Not Disturb. z z z z To activate Do Not Disturb from a remote station: 1. 2. 3. 4. Lift handset. Dial **5. Dial the number of the station to which Do Not Disturb is to apply. Hang up. To deactivate Do Not Disturb from a remote station: 1. 2. 3. 4.
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Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. To page a party: 1. 2. 3. 4. Lift the handset. Press the *37. Dial the extension number. Speak to the dialed party after the tone.
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Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature. You have up to 15 minutes after receiving the page to use Meet Me Answer. To make a Group Page: 1. Lift the handset. 2.
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Record a Call This feature uses your voice mail system to record your phone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a two-party call: z Press the Record Call feature key. (See Feature Keys for instructions on programming a Record Call key to your phone.
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Tag Call Tag Call allows you to "tag" any threatening call that you receive. Using this tag, your system administrator can identify the source of the malicious call and provide this information to appropriate personel or authorities. You can only tag calls during an active two-party call. Note: Tagging a call unecessarily may result in fines or other penalties. To tag a malicious call: z Press the Tag Call feature key. -OR1. Press TRANS/CONF. 2. Dial *55.