Technical information

Troubleshooting and Repair
59
Correcting System ID Errors
If the System Reports a System ID Mismatch
If the system reports a System ID mismatch, the problem may be one
of the following:
 The System ID module is faulty
 The wrong System ID module is installed
 The Password is incorrect.
Verify that the options selected on Form 04, System Options, and the
password entered match the data provided on the MOSS sheet.
Contact MITEL Product Support for assistance. Have your tech ID
number available.
If the System Reports a Decryption Module Error
If the system reports a decryption module error, your decryption module
is faulty or wrong for the software that is in your system.
Contact MITEL Product Support for assistance.