Specifications

OPS Manager nstallation and Maintenance Guide
82
Field-replaceable units
For a listing of field-replaceable units, please consult the Mitel Price List.
Replacing the security access module (SAM)
The SAM, which is attached to the parallel port or the USB port of the server, is
programmed with a site-specific System Identity code. This System Identity code, in
combination with your OPS Activation Key, enables your software options.
If the SAM is faulty or if it is disconnected from the OPS Manager server
• OPS Manager clients will receive a Security Violation error message
• OPS Manager server will be restricted to base functionality only (attempting to access
optional functionality will result in a Security Violation error message)
• you will not be able to restart the OPS Manager application after you exit
• you will not be able to re-install the OPS Manager software.
If your SAM is faulty, you must obtain a new one. Contact the Mitel Order Desk to obtain a
new SAM and a new OPS Activation Key.
To remove and replace a faulty SAM
1. Locate and remove the faulty SAM from the rear panel of the OPS Manager server as
follows:
- if your server has a USB port, remove the SAM from the USB port
- if your server does not have a USB port, remove the SAM from the parallel port.
2. Install the replacement SAM.
3. Because the replacement SAM has a different Security ID code, you must enable your
options with the new OPS Activation Key. See Enabling optional software (p. 57).
Note: See "Connect the SAM," p. 12 for more information.