Specifications

OPS Manager nstallation and Maintenance Guide

Recovering from a corrupted hard disk

If you have a recent backup of the server hard drive on a network drive, you can restore the

server software to a replacement hard drive. If the hard drive is faulty, replace the hard

drive; then, restore the server software.

Fixing application errors

Error when starting an application

If the application cannot be started for any reason, the desktop displays a System Error

dialogue box containing the message:

<application> could not be launched. Please see logs for details

Use the Windows Event Viewer to view system error logs to determine the cause of the

error.

Progress and error messages

A message area is included in OPS Manager windows to display progress and error messages. The

message area is at the bottom of the window and can accommodate three one-line messages. If

more than three messages are received, the message area provides a scrolling facility which allows

you to display any three consecutive messages. Clear the message area by clicking Clear

Messages on the Control menu.

Inactivity timer

Several windows are under the control of a two-stage inactivity timer. If the user makes a

change to the window and does not Commit or Cancel the change within three minutes, the

following message is displayed in the message area of the window:

Inactive form

Respond or changes will be cancelled

If you respond, either by committing the changes in the window or by making more

changes, the station displays:

Activity Acknowledged

After five minutes of inactivity in the window, a warning dialogue box is displayed and the

changes are cancelled. The time restriction prevents an application from locking up for long

periods if you forget to commit or to cancel changes.

To continue, select OK from the dialogue box and enter the changes again.