Specifications

Routine Maintenance
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About the Mitel Service Recovery Manager
Each time you start the OPS Manager server, it automatically starts the Service Recovery
Manager (SRM) service. This service initiates a guardian process (SRMGUARD.EXE) that
interfaces with the Windows Service Control Manager (SCM) to
• Start up and shut down services in a specific order, and
• Continuously monitor the performance of critical applications.
If a failure occurs in one or more services, the guardian detects the failure, creates an event
log message, then resets the faulty service to restore functionality. Depending on the extent
of the problem, the guardian may bring down all active calls in order to perform the system
reset and recovery. If recovery is not possible, the guardian will log a message, then shut
down the faulty service or services.
What services are managed?
The following services are guarded by SRM. They should be set to “automatic” start-up and
have a status of “started”.
• OPS Alarm Notification for Pager - Receives messages from the alarms server and
forwards them to the OPS Alarm Paging Message Queue Server.
• OPS Alarm Paging Message Queue - Receives messages from OPS Alarm Notification
for Pager and sends the messages to the programmed devices; for example, a beeper.
• OPS Alarm Server - Receives messages from the UDT Handler, makes the MNMS
connection to the SX-2000 system, audits the alarms, saves the alarms in the database,
and forwards the alarm to the Alarm Notification for Pager service.
• OPS DBA Server - provides SX-2000 database access for applications such as Moves,
Adds & Changes.
• OPS Java Virtual Machine - handles all Java client requests. If this service is not
running, you cannot access the OPS Manager application (graphical user interface).
• OPS UDT Handler - handles UDT messages from the SX-2000 system.
• OracleServiceMNMS - provides Oracle database service.
• OracleStartMNMS - starts the Oracle database service.
The following OPS Manager service runs during boot up and stops shortly after the system
has booted:
• OPS Initialization - starts all other OPS Manager processes.