Specifications

OPS Manager Installation and Maintenance Guide

To load the OPS Manager software

1. Log into Windows with Administration rights.

2. Exit all Windows programs.

3. Insert the OPS Manager CD-ROM disk in the CD-ROM drive.

4. Open Explorer and double-click the OPSSetup.exe file in the root directory of the

CD-ROM drive. The installation program verifies that the server has the required

software installed, and that the SAM is connected.

• If the server does not have the required software installed (for example, Microsoft

Active Service Pages), an error message appears. You must exit the installation,

remove the CD-ROM disk, install the required software, and start the installation

again.

• If the No SAM dialog box appears, do one of the following:

- if the SAM is not attached to the server, connect the SAM. (See Connect the

SAM, p. 12 for more information.)

- if the SAM for the USB port is attached to the server, remove it, reinsert the

SAM, and click Retry.

5. Read the Welcome dialog and Software License Agreement.

6. Enter your user name, company name, and OPS Activation Key. Click Next.

If you are installing OPS Manager for the first time, do one of the following to select the

destination folder for the OPS Manager folder:

• To select the default destination folder, click Next.

• To install OPS Manager to a different folder, click Browse.

If you are installing an upgrade, you will not be prompted to select the destination

folder; the software will be installed to the existing OPS Manager folder.

7. Click Typical or Custom install. Note that Typical install is recommended for most

users.

Note: If you are installing OPS Manager 6.8 to a PC that has never had OPS Manager 6.8

installed, the installation program will not recognize that the SAM for the USB port is

connected—even if you have already done so. Therefore, you must detach the SAM from the

USB port, and reconnect it.

Tip: If you are upgrading from Release 6.1 software, the fields will default to the values that

you used during the previous installation. Ensure that these values are still correct.