User guide

PICKUP
6009
TRANSICONF
HANGUP
You will be connected to the caller.
If you hear Reorder Tone, someone else has picked
up the call.
Questions about Pickup
What if two phones in my group are ringing at the same
time?
When you dial the Pickup Code, you will answer
the phone that rang first.
Sometimes Pickup does not work. Why?
You cannot pick up a call to a phone:
l
if it is not in your Pickup group;
l
if it is a Callback Call (listen for distinctive
callback ringing);
l
while you have a call on consultation (soft) hold
on your line;
l
if it is a recall; or
l
if Pickup is not allowed in your Class of Service.
Call Handling Features
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